Heritage Assisted Living

2600 South Heritage Woods Drive, Appleton, WI 54915

For more information about senior living options: (844) 490-3973

4.1 from 33 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
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1 stars
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    Overall Review of Heritage Assisted Living

    Pros

    • pro The Heritage in Appleton is a wonderful place for seniors to live and thrive in a supportive and welcoming community.
    • pro The setting is peaceful and wooded, with a good vibe in the Fox Cities.
    • pro The staff and residents are warm and welcoming, making residents feel at home.
    • pro The Heritage provides an awesome atmosphere and a very welcoming, clean, updated facility.
    • pro The Heritage is regarded as one of the best facilities in the Fox Valley, with great staff and amenities like a coffee shop and a convenient store.
    • pro The staff are praised for caring for residents and making families feel supported.
    • pro The community offers many activities and camaraderie for residents.

    Cons

    • pro Independent living at the Heritage is a farce.
    • pro The administration doesn't seem to care at all about the residents' quality of life.
    • pro Residents are under draconian restrictions that similar facilities don't embrace.
    • pro The father wasn't allowed to visit his Alzheimer's mom at Peabody, despite staff movements back and forth.
    • pro Complaints to the Heritage administration fall on deaf ears.
    • pro If independence and happiness are valued, the Heritage should be avoided.
    • pro The institutional quality of food is lacking, with little variety and meals that frequently consist of chicken or turkey.

    Review

    The collection of remarks paints a vivid picture of senior living options around the Fox Cities, with The Heritage in Appleton standing out as the focal point for many heartfelt experiences. Across the board, there is a strong thread of appreciation for the people who work there - staff who are described as friendly, attentive, and genuinely caring. In several messages, visitors and residents alike mention individuals by name (such as Kelly and Lainey) and note how the new ownership has infused the community with a sense of warmth and hospitality. The overall tone is one of gratitude and satisfaction, with many responders expressing that they love spending time there and intend to keep returning.

    Several reviews emphasize the quality of the facility itself. A common refrain is that The Heritage feels inviting and well-maintained, with a peaceful, wooded setting tucked into the larger Fox Cities area. The description of the community is consistently positive: a welcoming atmosphere, clean spaces, and an environment that feels both comfortable and supportive for seniors. People frequently mention the spaciousness of rooms, the updated interiors, and the sense that the place offers more than just a place to live - it's a community where residents can thrive and feel at home.

    The social and activity aspects receive frequent praise. Families highlight the good mix of programs and camaraderie that help residents stay engaged. There are ongoing daily or weekly activities, music, and opportunities to participate in community events. One note about a local community band performance underscores the pride residents take in being part of a larger, connected community - the staff and clients were described as attentive and grateful for the musical visit. Another comment mentions the availability of services and conveniences that make daily life easier, such as a coffee shop and a small on-site store, which contribute to a lively and self-sustaining atmosphere.

    Family experiences highlight the emotional and practical support that defines life at The Heritage. A caregiver describes feeling that her mom is thriving in a welcoming and home-like setting, with staff who treat residents with warmth and respect. The sense of "home" is echoed by others who observe how activities and social interaction help residents remain engaged, more connected to peers, and better nourished - both physically and socially. In several narratives, the facility's ability to foster meaningful daily life - through programs, spiritual services, and shuttle services for errands - stands out as a major strength.

    However, not all feedback is uniformly glowing, and some reviews provide a sharper critique of life at The Heritage. One lengthy account argues that independent living at the Heritage can feel restrictive and not sufficiently attentive to resident happiness. The reviewer contends that administrative responses to concerns are lacking, and they contrast the experience here with a different community (Touchmark), where they felt more freedom for interaction and for social activities like games and dining. They point to ongoing COVID-era restrictions and a sense that independence and social opportunities were more tightly managed at the Heritage than at competing facilities. The review also mentions specific frustrations about visiting a spouse with dementia and contrasts those restrictions with a more permissive approach elsewhere. While this account is critical, it also underscores a desire for maintaining independence and social vitality as central to quality of life.

    Despite this critique, other voices emphasize the positive impact of The Heritage and similar communities. One reviewer calls the Heritage "one of the best facilities in the Fox valley," praising the staff, the presence of multiple RNs, the quality of meals, and conveniences like a coffee shop and a helpful on-site store. The overall impression is that, when well-run, the Heritage can offer a robust set of services and a strong sense of community that makes residents feel valued and comfortable.

    Beyond The Heritage, experiences at Heartwood Homes provide a complementary perspective on care in the same region. A heartfelt account describes the last years of a father's life spent at Heartwood Homes, where the smaller scale of the facility allowed staff to understand his personality intimately and to deliver care with dignity, love, and a sense of family. This review emphasizes the emotional support extended to the entire family during a difficult transition, suggesting that the intimate setting of a smaller home can translate into exceptionally personalized, humane care.

    Other reviews focus on fresh placements and ongoing care, highlighting cleanliness, spacious rooms, and plentiful activities in a supportive environment. One account describes moving a mother from a condo into The Heritage and notes that she is now meeting people, participating in activities, eating better, and overall enjoying a higher quality of life. In another instance, a family expresses satisfaction with the patient care, noting that medical care and reception services are first-rate, even as they acknowledge room for improvement in the dining experience. The recurring theme across these observations is that when the environment is well-managed and staff are responsive, residents tend to flourish, especially when there are opportunities for spiritual services and community outings.

    In sum, the shared stories present a nuanced portrait of senior living in this region. The Heritage in Appleton is repeatedly celebrated for its warm staff, pleasant facilities, and vibrant community life that helps residents feel at home and engaged. The facility's strengths - caring personnel, accessible amenities, and strong social programming - alternate with candid critiques about administrative responsiveness and dining variety in some instances. Separately, Heartwood Homes is remembered for its intimate, family-like atmosphere that lets staff know residents well and treat their lives with dignity. Taken together, the narratives illustrate a landscape where personal attention and community connections can make a profound difference in the lives of seniors and their families, even as families weigh the balance between independence, social opportunities, and the practical realities of care.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (5 miles away) Outagamie County Regional (5 miles away)
    • Austin Straubel International (22 miles away) Austin Straubel International (22 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Assisted Living in Appleton, WI is a vibrant and welcoming community that offers a range of care services to meet the needs of residents. With options such as board and care home, independent living, memory care, and skilled nursing facility, individuals can find the type of care that suits their unique requirements.

    Residents at Heritage Assisted Living can enjoy a variety of amenities designed to enhance their comfort and well-being. These include a beauty salon for grooming needs, cable or satellite TV for entertainment, devotional services off-site for spiritual support, and a spacious dining room where nutritious meals are provided. The living spaces are fully furnished and equipped with Wi-Fi/high-speed internet.

    Care services at Heritage Assisted Living are comprehensive and personalized. The community provides 24-hour supervision to ensure safety, assistance with activities of daily living such as bathing and dressing, coordination with health care providers for seamless medical support, and medication management for proper administration. Specialized care programs cater to individuals with dementia or mild cognitive impairment.

    In addition to excellent care services, Heritage Assisted Living is strategically located near various amenities. Residents have easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows for convenience in terms of leisure activities and medical appointments.

    At Heritage Assisted Living in Appleton, WI, residents can expect a warm and inclusive environment that promotes independence while providing the necessary support for their well-being. With quality care services and a range of amenities close by, this assisted living community offers an enjoyable experience for its residents.

    Nearby Places of Interest

    Pharmacies

    • Pick 'n Save Pharmacy (0.1 miles)
    • Walgreens (0.7 miles)
    • Ascension Rx - Appleton Prescription Center (0.9 miles)
    • CVS Pharmacy (0.9 miles)
    • Grifols (1.1 miles)
    • Motus Rx (1.2 miles)
    • Morton LTC (1.3 miles)

    Restaurants

    • George's Steak House (0.2 miles)
    • Arby's (0.3 miles)
    • Wilder's Bistro (0.5 miles)
    • Red Ox (0.6 miles)
    • Maple Tree Restaurant and Pancake House (0.6 miles)
    • Appleton Yacht Club (0.8 miles)
    • Houdini's Escape Gastropub (1 miles)

    Physicians

    • Audiology and Hearing Services (0.6 miles)
    • UW Health Children's Health Center (0.8 miles)
    • Saint Elizabeth Hospital Rehabilitation Center (0.8 miles)
    • St Elizabeth Hospital Heart, Lung & Vascular Center (0.9 miles)
    • Dr William C. Kwasny, MD (0.9 miles)
    • Affinity Medical Group OB-Gyn (0.9 miles)
    • HearingLife (0.9 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Copper Rock Coffee (1.6 miles)
    • Starbucks (2.6 miles)

    Parks

    • Alicia Park (0.8 miles)
    • Pierce Park (1 miles)
    • Jones Park (1.5 miles)
    • Jefferson Park (2.5 miles)
    • Erb Park (2.8 miles)

    Hospitals

    • St Elizabeth Hospital (0.9 miles)
    • St Elizabeth Hospital Auxiliary (0.9 miles)
    • Valley Thermography (2.7 miles)
    • Icu (2.9 miles)
    • Appleton Medical Center (2.9 miles)
    • Martha Siekman Cancer Center (2.9 miles)

    Places of Worship

    • First United Methodist Church (1.8 miles)
    • St Bernadette (2.4 miles)

    Theaters

    • Hollywood Cinema Appleton, Wi (2.9 miles)

    Frequently Asked Questions

    Where is Heritage Assisted Living?
    Does Heritage Assisted Living provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

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