3705 Collins Ferry Road, Morgantown, WV 26501
For more information about senior living options: (866) 208-4318
Overall Review of Assisted Living At Evergreen
Pros
They felt very comfortable entrusting their wife's care to Evergreen, noting the staff were very supportive and helpful.- The sister stayed there for a year and visits showed everything was clean, fully staffed, and staffed by kind folks, with a Christmas banquet provided for the family at no cost.
- The reviewer was glad that the sister's last year was spent at Evergreen.
- The staff treated residents like the loved people they are, giving the grandmother comfort and independence.
- The grandmother felt like she was on vacation, free of cares, due to the staff and environment.
- The staff were very professional and helpful, delivering excellent care to residents.
Cons
The facility was described as a horrible place where the staff and management don’t care, hiding it behind a sweet facade.- Personal Care at Evergreen did not look like they were taking good care of people, and the atmosphere was nowhere near as good as other places; it isn’t the kind of place they’d want to put their mother.
- Evergreen Assisted Living seemed old and not clean, lacking a warm and caring feeling; the employees appeared tired, conversations with residents were absent, and residents in wheelchairs were left to wheel themselves, with some care moments carried out coldly.
Review
Assisted Living At Evergreen in Morgantown is best suited for families seeking steady, compassionate hands-on care in a home-like setting, with the added convenience of being close to family visitations. This community tends to reward decisions anchored in trust, proximity, and personal warmth over flashy programming or a polished, modern atmosphere. Those who prize a lively activity calendar, cutting-edge amenities, or a consistently pristine spa-like environment may want to consider alternatives. The mix of reviews suggests a clear division: some families feel supported by caring staff, while others question morale and cleanliness. This is not a place for those chasing a perfect, uniform experience; it is a place for caregivers who want reliable hands and a sense of “home” for their loved one.
On the positive side, a noticeable thread runs through several accounts: professional, helpful staff who treat residents like individuals and not tasks. In particular, families highlighted staff who are patient, friendly, and attentive, creating moments that feel personal and reassuring during a difficult transition. Proximity to home emerges as a practical benefit, enabling regular visits and easier oversight. When the staff truly connects with residents, the environment can feel warm and supportive, enough to convert initial skepticism into relief, especially for families who want their loved ones to sense consistent kindness and a stable routine.
The facility’s orientation toward residents who are not highly active or mobile also shows up in the reviews. For families prioritizing dependable supervision and predictable care, this can be a major plus. Several residents reportedly receive careful attention and excellent care, even without an expansive menu of activities. The care emphasis appears genuine, with residents’ daily needs met in a way that can preserve dignity and comfort. In short, Evergreen seems to deliver steady, reliable assistance that suits individuals who value routine, safety, and the reassurance that someone is looking out for them on a daily basis.
Yet the picture is not uniformly rosy. A couple of reviews describe sharp contrasts in experience: claims that staff or management do not care, and that the atmosphere can feel cold or neglected. Other observers found the environment dated or not clean enough, with frontline workers appearing tired or overwhelmed at times. These perspectives can be jarring because they clash with the more favorable stories, and they underscore a real risk that quality and morale may fluctuate by shift or moment. The strongest caution here is that experiences may hinge on specific staff teams or tours, rather than a guaranteed baseline.
Given the range of experiences, the key question for families is whether the pros align with the resident’s personality and care needs. If warmth from a consistently compassionate staff, a sense of home, and convenient visitation hold primary importance, the positives can outweigh the negatives. If, however, a vibrant activity schedule, a consistently pristine environment, or a highly energized atmosphere are non-negotiable, this community may fall short. Prospective residents should probe staffing stability, observe mealtime interactions, and request candid narratives from current families, especially about supervision quality, cleanliness, and how concerns are addressed.
In the end, Assisted Living At Evergreen offers a grounded, practical option for those who value dependable care and proximity, with the caveat that its strength sits in personal warmth and routine more than in exuberant programming or immaculate modernity. Families weighing alternatives should compare similar facilities that emphasize activity variety and a consistently pristine environment, then visit at different times to gauge morale and cleanliness firsthand. A thoughtful, resident-centered tour, talking with staff, viewing care during routine moments, and seeking long-term plans, will reveal whether Evergreen can deliver the steady care and homelike atmosphere that align with the resident’s goals and family expectations.
48 resident community capacity
Studio apartments
Assisted Living
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Guest parking
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Party space
Telephone
VA Benefits Consultation
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Arts and crafts
Games
Live musical performances
Religious services
Stories
English
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