Connolly Manor Assisted Living

Pros

• The staff at this facility are awesome.
• The therapists are very caring about residents, and the nurses are helpful in all needs; the complete staff is there for residents' needs 24/7.
• The loved one has been treated with respect and loving care; direct-care providers have always ensured their needs and desires are met daily.
• The nurses reach out to family immediately when there are concerns about health and welfare of those in their care.
• The entire staff works tirelessly to ensure the best care possible.
• The staff are extremely friendly and helpful.
• The parents have been there for about 30 months, and their health has improved since arrival.

Cons

• One reviewer warned others not to send a loved one there, stating they would decline in health.
• Several reviews described the facility as severely understaffed, with no doctor on site.
• Administrators were accused of lying, failing to communicate, and lacking professionalism.
• Families reported that nurse calls were not answered promptly and information was not shared.
• Residents were said to suffer bedsores, lose weight, be left in the same clothes for days, and have missing belongings.
• There were reports of a persistent urine smell in the hallways and overall poor cleanliness.
• One reviewer claimed a relative died there after a decline in health, attributing it to inadequate care.

Review

Pierpont Center is a place that elicits a divided impression. Across the many voices that spoke up, there is a steady thread of warmth and gratitude for the people who work there - the staff who are described as courteous, friendly, helpful, and informative, and a sense that some residents and families felt genuinely welcomed and cared for. Several reviewers praise the atmosphere and the personal attention they received, with repeated notes that the staff, from administrators to nurses, therapists, and aides, make an effort to be friendly and responsive. A number of families express relief and appreciation for staff who communicate about health and daily needs, and some residents themselves and their relatives speak of long-term care moments where they felt well-supported and listened to.

Yet alongside those positive experiences, there are very strong and specific criticisms that recur throughout the feedback. A number of reviewers recount alarming failures in care and communication that left loved ones vulnerable. One family recounted a grandmother's stay on IV antibiotics for six weeks, describing a progression from walking with a cane to ending up in a wheelchair, and alleging a severe, unresolved yeast infection, missing clothing, and the development of bedsores. The same review urged others plainly: "DO NOT let your family members stay here," reflecting a conviction that the facility did not meet basic standards of care and hygiene. In another case, a man's relatives described a rapid decline after what should have been a short rehabilitation stay for an uncle - pneumonia, a prior stroke, difficulty feeding, and a gradual loss of ability to recognize family. They alleged delays in necessary testing and communication about results, and they claimed their relative's belongings went missing after transfer out of the facility.

The thread of concern extends to operational and administrative shortcomings. Several reviewers criticized the administration for poor communication, lack of transparency, and unresponsiveness. There are explicit claims that staff did not share information, that calls were not returned, and that requests for medical or dietary oversight were not promptly addressed. In some accounts, family members described feeling ignored or dismissed when trying to advocate for better care or for hospital transfers when urgent needs arose. One review highlights a pattern where voices are raised by families to prompt appropriate service, with the implication that calm, standard channels failed to deliver adequate care.

Other stories center on daily life and routine care. A few reviewers underscore hospital-level expectations about meals and hygiene, noting inconsistencies: at times, hot meals are discussed as if they should be routine, while other accounts describe lapses in basic daily care - insufficient assistance with bathing, delays in medication administration, clothes going missing or being found in a degraded state, and concerns about infection control that included a pungent odor in hallways. There are mentions of daily activities or social engagement that miss the mark for some residents, and criticisms about hospice care and the frequency of staff interactions with families. One reviewer who visited from Arizona described a different environment, but the overarching tone in several accounts is that basic needs - hydration, nutrition, timely meds, and attentive supervision - sometimes went unmet.

Among the more pointed expressions of dissatisfaction, there are also concerns about staffing levels and professional oversight. Reviewers say there are not enough workers for the patient load, that staff are overworked, and that the absence of a physician on site or reliable medical oversight contributed to care gaps. One message bluntly warns against pursuing CNA training at the facility, suggesting a broader perception that the environment may not model professional standards or provide adequate support for staff development. There are also stronger personal statements - parents grieving, spouses reflecting on a loved one's decline - where the emotional weight of the experiences is clear. A family member who recently left the facility wrote of communication being the "KEY" and described services as lacking, with the implication that a more coordinated, respectful approach could have made a difference in outcomes.

Amid the mixed verdicts, a few reviews do stand out for their consistently positive framing. Some families celebrate the care team's empathy, the way nurses and aides have approached daily needs, and the sense that caregivers do their best to address concerns as they arise. In these accounts, family members report being kept informed by nurses about changes in health status and receiving timely updates on care plans. A recurrent appreciation centers on the people - the therapists, nurses, and administrative staff - whose dedication and approach have left a lasting impression of warmth and attentiveness, even in the face of challenging circumstances. A common sentiment expresses gratitude for caregivers who make an effort to know the patient's preferences and try to honor them, suggesting that when communication and staffing align with family expectations, the experience can feel markedly better.

Taken together, the collection of experiences at Pierpont Center presents a multifaceted picture. Some families emphasize the genuine care and kindness they encountered, praising staff who listened, updated them promptly, and provided compassionate support for loved ones. Other families, however, recount serious concerns about the quality and consistency of care, reporting missed medications, delays in responding to nurse calls, infection-related issues, decline in health, and troubling gaps in communication and patient monitoring. The differences across these stories point to a facility that can feel like a haven of friendly, personal attention in some moments, while at other times struggling with systemic issues such as staffing, oversight, and effective communication.

For families evaluating whether this is the right place for a loved one, the reviews urge careful due diligence. Before admission, it may be wise to inquire about daily physician coverage, medication administration routines, infection control practices, and the process for family updates and care planning. It may also help to discuss expectations around meals, daily activities, and the handling of personal belongings. While there are commendations for the dedication and kindness of many staff members, the strongest messages emphasize the need for ongoing improvements in administration, communication, and comprehensive medical oversight to ensure that the care delivered consistently meets the highest standards families expect for their loved ones.

This part of Fairmont, West Virginia offers a convenient location with various amenities nearby. Within a short distance, there are multiple dining options such as Woody's Restaurant, Wendy's, and McDonald's. Additionally, there are pharmacies like Rider Pharmacy Cards & Gifts and The Medicine Shoppe Pharmacy for any medical needs. Nearby hospitals include the John Manchin Senior Health Care Center and the Fairmont General Hospital for easy access to healthcare services. For leisure activities, residents can visit Morris Park or Valley Falls State Park. With accessible physicians like WomanCare and Marion Medical Associates, seniors can ensure their medical needs are taken care of in this area. Overall, this part of Fairmont provides a comfortable living environment with essential services within reach.

Restaurants

• Woody's Restaurant (0.2 miles)
• Wendy's (0.3 miles)
• McDonald's (0.3 miles)
• KFC (0.4 miles)
• Dairy Creme Corner (0.4 miles)
• All Things Herbal Local Market (1 miles)
• Papa John's Pizza (1.3 miles)

Hospitals

• John Manchin Senior Health Care Center (0.5 miles)
• West Virginia Department of Health and Human Resources (0.6 miles)
• Fairmont Clinic (2.1 miles)
• Fairmont General Hospital (2.2 miles)
• Fairmont General Hospital (2.8 miles)
• Grafton City Hospital (10.9 miles)
• Mcmillion, Dale Dr - United Hospital Center Emergency Medicine (12.2 miles)

Pharmacies

• Rider Pharmacy Cards & Gifts (0.7 miles)
• The Medicine Shoppe Pharmacy (0.7 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.9 miles)
• Pleasant Valley Pharmacy (3.1 miles)
• White Hall Pharmacy (4.5 miles)
• American Pharmacy (5 miles)

Cafes

• Joe n Throw (1 miles)
• Starbucks (12 miles)
• Stone Tower Brews (12.1 miles)

Places of Worship

• Everlasting Covenant Church (1 miles)
• Southern Baptist Convention (2.7 miles)
• Church of Christ (3.6 miles)
• Whitehall Church of Christ (5.8 miles)
• The Discipleship Center (7 miles)
• Blueville Church-The Nazarene (10 miles)
• Shinnston Nazarene Church (10 miles)

Parks

• Morris Park (1.7 miles)
• Valley Falls State Park (6.7 miles)
• Valley Falls State Park (6.8 miles)
• Fetterman Park & Pool (9.8 miles)
• Mylan Park (11.9 miles)
• Dorsey's Knob Park (11.9 miles)
• Tygart Lake State Park (12.5 miles)

Physicians

• WomanCare (2.9 miles)
• Med Plus (3.1 miles)
• Marion Medical Associates (3.2 miles)
• Appalachian Spring Dermatology (3.4 miles)
• Shalee Shumiloff, PA-C (4.6 miles)
• Dr Robert Flint, DDS (5.1 miles)
• Kristi Lafferty MSN CRNP-Dermatology Outreach (5.3 miles)