Van Mall Retirement

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  • Interior

    Studio apartment floor plan showing living/sleeping area, kitchen, closet, and bath.

  • Living Room

    A floor plan of a one-bedroom apartment with labeled kitchen, living room, bathroom, and closet.

  • Architecture

    Blueprint of a one-bedroom apartment layout.

  • Trees

    A well-maintained apartment complex with outdoor seating and landscaped gardens.

  • Dining

    A modern restaurant interior with upholstered booths and stylish lighting fixtures.

  • Landscaping

    A landscaped garden area with a pathway beside an apartment building, surrounded by trees and shrubs.

  • Kitchen

    Studio apartment floor plan with a living/sleeping area, kitchen, bathroom, and closet.

  • Floor Plan

    A floor plan layout depicting an apartment with two bedrooms, a living room, kitchen, and bathroom.

Van Mall Retirement

7808 North East 51St Street, Vancouver, WA 98662

For more information about senior living options: (844) 490-3973

4.6 from 53 reviews
5 stars
42
4 stars
6
3 stars
1
2 stars
1
1 stars
3

Assisted Living Independent Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Van Mall Retirement

    Pros

    • pro Van Mall Retirement is described as a warm, pleasant community where staff genuinely care for residents.
    • pro Caregivers are described as qualified and friendly toward residents.
    • pro Health and Wellness communicates efficiently with doctors, hospitals, and pharmacies.
    • pro Residents feel at home and participate in numerous activities and outings.
    • pro The management is described as supportive, with staff appreciation evident in daily operations.
    • pro The center offers upscale amenities, including a high-quality dining room, beauty salon, and fitness facilities.
    • pro The dining program is described as delicious and restaurant-style with elegant service.
    • pro The community is pet-friendly with a courtyard for walks.
    • pro Families and residents express long-term satisfaction and would recommend Van Mall Retirement.

    Cons

    • pro It was better before it was sold and is now described as a money-maker for owners rather than a place that cares for residents.
    • pro The facility does not take Medicare.
    • pro A family member's care needs were said to have led to huge problems, including being stranded at a hospital with no one to accept him.
    • pro There has been a lot of turnover in management and staff, with rumors the facility has been losing money and experiencing chronic staffing shortages.
    • pro The building is 30+ years old and in desperate need of repairs.
    • pro There is a rumor that the building is for sale.
    • pro In one visit, residents were exposed to COVID, highlighting safety concerns.
    • pro If an emergency arises, it may take longer to get help due to staffing shortages.

    Review

    Van Mall Retirement is described by many as a warm, welcoming community with a strong sense of care and connection. Several reviewers praise the atmosphere as friendly and inviting, noting that the staff go out of their way to make residents feel seen and valued. One observer sums it up with the plain, heartfelt impression: a "great welcoming community." Others echo that sentiment, saying the staff are kind, attentive, and genuinely invested in the well?being of the residents. It's clear from multiple voices that the heart of Van Mall is the people - the residents who call it home and the employees who greet them each day with patience and care.

    Numerous stories highlight the quality of care, especially in times of health challenges. A daughter describes how her mother has lived at Van Mall for 2.5 years and has "received great care, especially when a health crisis arose." The wellness team is praised for effective communication with doctors, hospitals, and pharmacies, which helps coordinate treatment and logistics during medical events. Residents themselves feel at home - one person notes her apartment as a place she "calls home" and mentions taking part in the activities and outings that keep life at Van Mall engaging. The sense of security and continuity in care comes through repeatedly, reinforcing the view that the campus prioritizes health and personal dignity.

    The staffing and programming emerge as standout strengths in many accounts. Reviewers repeatedly describe the staff as among the kindest they've encountered in retirement living, with comments about "great staff and residents" making it a pleasant place to live. The community is not just about basic care; it's about an active, engaged lifestyle. There are "lots of events and activities," and residents can participate in programs like Prime Fit, with personal trainers such as Jeanette helping residents stay active and independent. Dining is celebrated as well - phrases like "high quality dining room and food" and references to a restaurant-style dining experience and chefs (notably Chef Jean Pierre) appear in several reviews, underscoring a focus on quality meals and social dining experiences. The environment includes practical, pleasant touches too, such as a dog-friendly policy and a nice courtyard for walking pets.

    The property also earns praise for its amenities and everyday livability. Some reviewers mention the upscale feel of the retirement center, including beauty services, an exercise room, and robust dining options. The presence of a guest studio, convenient dining, and accessible activities contributes to a sense of comfort and normalcy for families visiting loved ones. Even factors like being able to have a dog and enjoy a courtyard come up repeatedly as big positives, helping residents maintain routines and companionship outside of formal care settings. A few testimonials come from outside circles (a DJ who has performed at Van Mall for years and a massage client who visits a resident), underscoring a consistent impression of a lively, social community with happy, well-cared-for residents.

    Yet the picture is not without significant caveats and concerns. A number of reviewers raise red flags about ownership changes and turnover. Some express a sense that the "newer" ownership has shifted priorities away from resident-focused care toward financial considerations. One person explicitly questions why there has been "so much turnover in management and staff," and cites rumors that the facility has been losing money, contributing to staffing shortages and potential delays in responding to emergencies. There is also concern about the building's age - over 30 years old - with mentions that it is in desperate need of repairs, and a rumor that the property may be for sale. These comments advise prospective residents and their families to do thorough research before making a decision, as they reflect real worries about stability and long-term upkeep.

    Another poignant thread runs through the reviews about Medicare and financial logistics. One elder family member recalls a longer history with a former manager and notes that the facility "DIDN'T take Medicare," which ultimately affected crucial care transitions when the care needs became more demanding. There are stories of a loved one being stranded at a hospital because there was no one to accept him, illustrating the potential consequences of uncertain coverage and transfer arrangements. Taken together, these anecdotes underscore the importance of verifying payer options and understanding what services are offered or limited at Van Mall, especially for families facing complex or escalating care needs.

    In sum, Van Mall Retirement appears to offer a robust, people-centered living environment with abundant activities, strong wellness coordination, and a dining program that residents and visitors often celebrate. The staff's warmth, the pet-friendly and socially active setting, and the emphasis on personal dignity and independence come through as recurring strengths. At the same time, the mix of comments about ownership changes, financial pressures, aging infrastructure, and Medicare-related limitations presents a more cautious picture. For families considering Van Mall, the consensus is to engage in thorough due diligence: tour the campus, talk to current residents and staff, investigate the financial and payer details, and assess whether the community's trajectory aligns with the needs and expectations of the person who will call it home. If you value a welcoming atmosphere, active programming, and attentive staff, Van Mall has much to offer; if stability and payer flexibility are paramount, you'll want to explore those questions carefully.

    Features

    Housing

    • 85 resident community capacity 85 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Portland International (5 miles away) Portland International (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Van Mall Retirement is an assisted living community located in Vancouver, WA. Our community offers Independent Living for seniors who are looking for a supportive and engaging environment.

    At Van Mall Retirement, we prioritize the comfort and well-being of our residents by providing a range of amenities to enhance their daily lives. Our beauty salon allows residents to pamper themselves, while our cable or satellite TV ensures they can stay entertained. Our community operated transportation makes it easy for residents to get around town, whether it's for shopping or social outings.

    We also have a computer center where residents can stay connected with loved ones and keep up with technology. Our dining room provides restaurant-style dining experiences, and our fitness room encourages active lifestyles among our residents. The gaming room offers opportunities for friendly competition, while the garden provides a serene outdoor space.

    To ensure that our residents have peace of mind, we offer services such as move-in coordination and housekeeping services. Each apartment is fully furnished and equipped with private bathrooms, kitchenettes, telephones, and Wi-Fi/high-speed internet access.

    In terms of care services, Van Mall Retirement goes above and beyond to meet the needs of our residents. We have a 24-hour call system and supervision to provide assistance whenever needed. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and can accommodate special dietary restrictions such as diabetes diets.

    Our community promotes mental wellness through our mental wellness program and offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments when needed. The wellness center is available for residents to maintain their health and well-being.

    In addition to these amenities and care services, Van Mall Retirement provides a wide range of activities to keep residents engaged and fulfilled. From concierge services to help plan outings or activities within the community to fitness programs promoting physical health, there is always something happening at Van Mall Retirement. We organize planned day trips, and our residents themselves run activities to foster a sense of community and social connection.

    Located in close proximity to various amenities, including cafes, parks, pharmacies, physicians, restaurants, and transportation options, Van Mall Retirement offers a convenient and accessible lifestyle for our residents. We strive to create an environment where residents can live comfortably while enjoying the benefits of an active and supportive community.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.8 miles)
    • Walgreens (1.2 miles)
    • Walgreens (1.8 miles)
    • Fred Meyer Pharmacy (2.3 miles)
    • Safeway Pharmacy (2.4 miles)
    • Walgreens (2.8 miles)
    • Walmart Fuel Station (3.4 miles)

    Physicians

    • Sea Mar Community Health Centers (0.9 miles)
    • The Vancouver Clinic (2.4 miles)
    • Vancouver Eye Care (3.9 miles)
    • Family medicine clinic (3.9 miles)
    • Ideal Option (4.4 miles)
    • Luke Rosen DO (4.7 miles)
    • Entofficedotorg Plic (5.1 miles)

    Restaurants

    • McDonald's (1.2 miles)
    • Final Draft Taphouse (3.2 miles)
    • Taco Bell (3.3 miles)
    • Super Taco Express (3.8 miles)
    • McDonald's (4.1 miles)
    • McDonald's (4.1 miles)
    • Beaches Restaurant & Bar (4.2 miles)

    Parks

    • Douglas Carter Fisher Park (1.4 miles)
    • Luke Jensen Sports Park (2.3 miles)
    • Fort Vancouver National Historic Site (3.8 miles)
    • Esther Short Park (4.6 miles)
    • Hockinson Meadows Community Park (5.1 miles)
    • Vista Meadows Neighborhood Park (5.2 miles)
    • Heritage Park (6.2 miles)

    Cafes

    • Dutch Bros Coffee (1.7 miles)
    • Starbucks (1.9 miles)
    • Dutch Bros Coffee (3 miles)
    • Dutch Bros Coffee (3.2 miles)
    • Black Rock Coffee Bar (3.3 miles)
    • Dutch Bros Coffee (3.6 miles)
    • Panera Bread (3.6 miles)

    Hospitals

    • PeaceHealth Southwest Family Birth Center (2.4 miles)
    • Firstenburg Tower (2.5 miles)
    • Vancouver VA Medical Center (3.5 miles)
    • HCR ManorCare (4.9 miles)
    • Salmon Legacy Creek Hospital (5 miles)

    Transportation

    • Concourse D (4.7 miles)
    • Concourse E (4.8 miles)
    • Concourse C (4.8 miles)
    • TSA Checkpoint A/B/C - Portland International Airport (4.8 miles)
    • Portland International Airport (PDX) (4.9 miles)
    • Alaska Airlines Lounge - PDX (4.9 miles)
    • Portland Airport Rental Car Center (4.9 miles)

    Places of Worship

    • Summit View Church (5.4 miles)

    Frequently Asked Questions

    Where is Van Mall Retirement?
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