Total Care - Spokane

Pros

• The help that arrived on Monday was fantastic.
• Tara was wonderful and a delight to work with.
• The reviewer expressed heartfelt thanks for the assistance.

Cons

• They were terrible to work for.
• Staffing is horrible.

Review

They were terrible to work for. Staffing is horrible. Those blunt words set the stage for a story that begins in a tough place and then takes a noticeable turn toward improvement. The speaker doesn't sugarcoat the situation: leadership that doesn't support the team and a staffing shortage that compounds every challenge can make daily work feel like an uphill battle. In this account, the day-to-day reality was harsh, and the consequences were felt in stress, longer hours, and a sense that crucial resources were missing when they were most needed.

The negative assessment is not shrugged off but contrasted with a moment of clarity that arrives through direct engagement. The reviewer notes an initial touchpoint with a supervisor named Sonja on a Friday, signaling the possibility of change. That call starts a chain of events that matters: a conversation that could shift the trajectory from frustration to relief, and a plan that moves from talk to action. The emphasis on this first contact suggests that the root issues were acknowledged, and there was at least some responsiveness that had been missing before.

By the time Saturday rolled around, the interaction with Sonja had progressed into a more concrete exchange. The meeting indicates that someone was listening, and that there was a willingness to explore solutions in a timely, hands-on way. The narrative implies that the next steps were not left hanging in the air but translated into a tangible intent to secure better support. In short, the Saturday meeting marks a pivot point: from complaints about staffing to a plan aimed at delivering real help where it was needed most.

Monday then delivers the most visible sign of that shift: new help arrives, and the tone of the experience begins to change. The phrase "fantastic help arrive" carries a strong sense of relief and renewed momentum. The arrival of capable support appears to resolve some of the critical gaps that had previously burdened the team. The story credits not just the person who arrived, but the process that brought them in - an alignment of leadership, staffing, and timely action that allowed the work to proceed with renewed capacity and competence.

Among the arriving helpers, Tara is singled out with particular warmth: "Tara was wonderful, and truly a delight to work with." This testimonial captures more than competence; it highlights attitude, approachability, and the ability to integrate smoothly into the existing team. The gratitude is explicit, with a simple but powerful "Thank you so much," underscoring the impact of Tara's presence on morale and daily operations. In this moment, a difficult environment begins to feel manageable, and the team's confidence in getting through the workload rises in tandem with the improved support.

Taken together, the sequence - from a harsh starting point to a hopeful middle and a clearly positive turn with Tara's arrival - offers a portrait of how leadership and staffing can transform a workplace. It is a reminder that the right person in the right role, coupled with proactive outreach from leadership, can change the tone of a day, a week, and perhaps a project. The account presents not just a relief from stress but a tangible demonstration of how responsive management and dependable staffing can restore efficiency, trust, and a sense of forward progress.

In the end, the gratitude conveyed - first for Sonja's engagement and then for Tara's exceptional help - anchors the narrative in appreciation. The message is clear: when management hears the team, acts quickly, and provides solid, reliable staffing, the work environment shifts from being a struggle to something with momentum and possibility. The reviewer's words close with a sincere acknowledgment: the efforts were not just adequate but genuinely helpful, and they left a lasting impression of care and capability.

This area of Spokane, Washington offers a variety of amenities suitable for senior living. With numerous cafes such as Dutch Bros Coffee and Higher Ground Espresso nearby, residents can enjoy a leisurely cup of coffee or socialize with friends. There are also several reputable physicians and pharmacies in close proximity, providing convenient access to healthcare services. Additionally, there are popular restaurants like Denny's and Senor Froggy Mexican Foods for dining out options. For recreational activities, there are parks like Brown's Park and Mirabeau Park within a short drive from the area. The presence of hospitals such as Valley Hospital ensures that residents have access to medical care when needed. Overall, this part of Spokane provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle in the area.

Cafes

• Dutch Bros Coffee (0.4 miles)
• Higher Ground Espresso (1.4 miles)
• Dutch Bros Coffee (1.7 miles)
• Fueled Coffee Company (2.8 miles)
• Daily Habit (2.8 miles)
• Starbucks (2.9 miles)
• Whistle Stop Coffee Shop (4.3 miles)

Physicians

• Restylyne (0.5 miles)
• Providence Physicians Services Co. (1.1 miles)
• Spokane Oral Surgery (1.8 miles)
• Freedom Health Group (1.9 miles)
• Aspen Sleep Centers (2.1 miles)
• MultiCare Rockwood Clinic Digestive Health Center - Spokane Valley (2.2 miles)
• MultiCare Rockwood Radiation Therapy and PET/CT Services (2.2 miles)

Restaurants

• Arby's (0.6 miles)
• McDonald's (0.6 miles)
• Senor Froggy Mexican Foods (0.7 miles)
• Taco Bell (0.7 miles)
• Denny's (1.7 miles)
• Wendy's (1.7 miles)
• McDonald's (1.8 miles)

Transportation

• STA Pence-Cole Valley Transit Center (0.6 miles)
• Mirabeau Park & Ride (2.7 miles)

Pharmacies

• Halpin's Pharmacy & Treasure Room (1.1 miles)
• Chas-Valley Pharmacy (1.7 miles)
• Rite Aid (1.7 miles)
• Walgreens (1.7 miles)
• Yoke's Fresh Markets (1.9 miles)
• Albertsons Pharmacy (2.1 miles)
• Yoke's Fresh Markets (2.1 miles)

Places of Worship

• Victory Faith Fellowship (1.7 miles)
• Holy Trinity Lutheran Church (2.1 miles)
• Journey Church (3.4 miles)

Hospitals

• Valley Hospital (2.3 miles)
• Providence Holy Family Hospital (5.5 miles)
• Spokane Kidney Center (5.9 miles)

Parks

• Brown's Park (2.4 miles)
• Mirabeau Park (3.3 miles)

Theaters

• Regal Spokane Valley (3.4 miles)