Ridgeview Place

Pros

• The staff at Ridgeview Place is wonderful, caring, and always keeps family members informed about their loved one’s condition.
• Many residents are happy with the food and appreciate the variety and flavor offered in the meals.
• The community provides a warm atmosphere and friendly service that makes residents feel at home.
• Ridgeview Place offers engaging activities led by an excellent activities director who effectively communicates with residents.
• The facility is clean, and the nursing staff is attentive and proactive in caring for residents' needs.
• Families highly recommend Ridgeview Place for its supportive environment and high-quality care.
• Residents enjoy a sense of community, often participating in numerous activities that help them socialize and build friendships.
• Several families expressed satisfaction with the overall experience at Ridgeview Place, noting that their loved ones have adapted well to living there.
• As a professional in senior care, it was noted that Ridgeview Place stands out as a favorite for its welcoming nature and quality services provided to the elderly.

Cons

• The management was not clear with their point system, leading to unexpected billing increases mid-month.
• There were complaints about the food quality and nutritional value, with one resident receiving cold meals and inadequate portions.
• Some staff members were perceived as poorly trained and rude, causing residents to feel like they were bothering them when asking for assistance.
• There were issues with losing residents' personal belongings, such as clothing and linens, which led to confusion among residents.
• The community suffered from staffing shortages that affected the quality of care and response times for assistance.
• Communication between management and families was inconsistent, leading to delays in important notifications regarding health concerns.
• Several reviewers expressed disappointment with the overall experience compared to initial impressions during tours or discussions with management.

Review

Ridgeview Place has emerged as both a beacon of hope and a source of mixed experiences for families seeking assisted living and memory care services for their loved ones. As reflected in numerous reviews, the facility is praised for its warm atmosphere and dedicated staff, who often go above and beyond to ensure that residents receive quality care. Family members frequently express their satisfaction with the attention their loved ones receive, highlighting the caring nature of the nurses and aides who assist daily. This level of engagement is vital in creating an environment where residents feel valued and supported.

A significant draw for many families choosing Ridgeview Place is its location and availability, which are often critical factors in making such an important decision. The facility boasts a clean environment, contributing to its overall warmth and appeal. Many reviewers commend the community's efforts in maintaining hygiene standards, especially during challenging times like the COVID-19 pandemic. However, several accounts indicate that staffing shortages have posed considerable challenges at times, impacting both care quality and food service delivery.

Meal service at Ridgeview Place elicited varied responses among residents and their families. Some enjoyed the meals provided, describing them as nutritious with good flavor options. Others shared concerns about meal quality—reporting instances of cold food being served or inadequate nutritional content—leading them to question if their loved ones were receiving sufficient sustenance. For some residents, food became a sticking point that undermined their overall experience at the facility.

Another recurring theme in these reviews revolves around communication. While many family members appreciated regular updates regarding their loved one's condition from staff members, there were instances where miscommunication led to feelings of frustration. Some expressed dissatisfaction with billing transparency surrounding care costs; others noted confusion regarding care evaluations conducted shortly after admission without giving residents adequate time to adjust to their new surroundings.

The activities program received high praise from multiple reviewers. Residents participated eagerly in various offerings tailored specifically for seniors, thanks largely to an enthusiastic activities director whose personable approach resonated well with both residents and families alike. Engaging activities seem crucial not only for fostering social interactions but also for ensuring that residents feel connected within their community.

Nevertheless, it is evident that Ridgeview Place may not be suitable for every individual requiring specialized care; those needing extensive assistance sometimes faced longer response times when calling for help. A few reviews pointed out issues related to caregiver training levels or situations where caregivers appeared overwhelmed by responsibilities outside direct resident care tasks leading to lapses in attention needed by vulnerable individuals.

In conclusion, Ridgeview Place stands out as an option worth considering based on its commitment to fostering a welcoming environment filled with compassionate staff dedicated to senior welfare. While there are areas needing improvement—such as staffing consistency and meal quality—the overall sentiment remains positive among many families who have entrusted this community with their loved ones' care needs. With continued focus on improving communication patterns between management and families alongside effective training programs ensuring caregivers’ readiness shine through under pressure could solidify Ridgeview's position as a premier choice among senior living facilities in Spokane area.

Located in Spokane Valley, Washington, this area offers a variety of amenities and services that would be convenient for seniors. With several physicians and hospitals nearby, including Valley Dermatology & Skin Cancer Center and Providence Holy Family Hospital, residents can easily access medical care. Public transportation options like Mirabeau Park & Ride and STA Pence-Cole Valley Transit Center provide easy ways to get around the area. There are also plenty of dining options such as Brother's Office Pizzeria and Denny's, as well as cafes like Fueled Coffee Company for socializing or enjoying a meal out. For recreation, parks like Mirabeau Park offer opportunities for outdoor activities. And with pharmacies like Welllife Pharmacy and Yoke's Fresh Markets nearby, seniors can easily access their medications. Additionally, places of worship such as Victory Faith Fellowship and Holy Trinity Lutheran Church provide spiritual support for those seeking it. Overall, this part of Spokane Valley offers a convenient and comfortable environment for seniors looking to settle in the area.

Physicians

• Valley Dermatology & Skin Cancer Center (0.2 miles)
• Providence Valley Young People's Clinic - Spokane (0.2 miles)
• Spokane Valley Obgyn (0.2 miles)
• Drs. Higuchi & Skinner, P.S. (0.2 miles)
• Reese, Stephen Dr - Multicare Rockwood Valley Surgical Specialists (0.3 miles)
• Empire Eye Physicians PS (0.3 miles)
• Spokane Internal Medicine (0.3 miles)

Hospitals

• Valley Hospital (0.2 miles)
• Providence Holy Family Hospital (6.9 miles)

Transportation

• Mirabeau Park & Ride (0.3 miles)
• STA Pence-Cole Valley Transit Center (1.9 miles)

Restaurants

• Brother's Office Pizzeria (0.3 miles)
• Denny's (1.1 miles)
• Hong Kong Buffet (1.3 miles)
• McDonald's (1.7 miles)
• Taco Bell (1.8 miles)
• Senor Froggy Mexican Foods (1.8 miles)
• McDonald's (1.8 miles)

Cafes

• Fueled Coffee Company (0.9 miles)
• Dutch Bros Coffee (1.1 miles)
• Whistle Stop Coffee Shop (2.4 miles)
• Dutch Bros Coffee (2.6 miles)
• Higher Ground Espresso (3.6 miles)
• Daily Habit (4.4 miles)
• Starbucks (5 miles)

Parks

• Mirabeau Park (0.9 miles)
• Brown's Park (3 miles)

Theaters

• Regal Spokane Valley (1 miles)

Pharmacies

• Welllife Pharmacy (1.1 miles)
• Yoke's Fresh Markets (1.1 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.2 miles)
• Safeway Pharmacy (1.3 miles)
• Halpin's Pharmacy & Treasure Room (1.4 miles)
• Chas-Valley Pharmacy (1.7 miles)

Places of Worship

• Victory Faith Fellowship (2.3 miles)
• Holy Trinity Lutheran Church (2.7 miles)
• Journey Church (5.6 miles)