Pine Ridge Alzheimers Special Care Center

Pros

• The staff at Pine Ridge Alzheimer's Special Care Center are consistently described as kind, friendly, and attentive to both residents and their families.
• Many families appreciated the cleanliness of the facility and noted that their loved ones' rooms were well-kept.
• Residents enjoyed the food provided, with some having previously been picky eaters but finding satisfaction in the meals offered.
• The community activities organized for residents were highlighted as beneficial, contributing positively to their well-being.
• Families felt comfortable transitioning their loved ones into care at Pine Ridge due to the supportive environment created by the staff.
• A long-term resident's family expressed gratitude for the excellent care given over several years, noting minimal staff turnover and genuine concern from caregivers.
• Overall experiences have been positive, with many families expressing satisfaction with the attention and services received at Pine Ridge Memory Care.

Cons

• The communication between staff is poor, leading to confusion when families arrive to pick up their loved ones for dinner.
• There are reports of bedbug infestations that have not been adequately addressed, impacting the cleanliness and comfort of the facility.
• A family member experienced a decline in their loved one's health due to lack of attention and poor staffing, including multiple falls and inadequate personal care.
• Residents often appear unkempt, with reports of missing glasses, hearing aids not properly placed, and clothing left on for days at a time.
• Staff seemed disengaged or inattentive, with some caregivers reportedly spending time smoking outside instead of attending to residents' needs.
• The overall cleanliness of the building has deteriorated, with complaints about foul odors and dirty carpets.
• Some staff members allegedly do not fulfill their work duties but avoid consequences due to personal connections within management.

Review

Pine Ridge Alzheimer’s Special Care Center has generated a mix of reviews from families with loved ones residing there, encapsulating a range of experiences surrounding the facility's care, communication, and overall environment. While some families laud the staff for their kindness and the engaging activities provided to residents, others have raised serious concerns regarding cleanliness and attention to personal care.

Many families expressed satisfaction with the friendly demeanor of the staff at Pine Ridge. A number of reviewers highlighted how the caregivers seemed genuinely invested in their loved ones' well-being. This sentiment was echoed by one family who noted that they felt at ease from their first visit, attributing this comfort level to the staff's amiability. Similarly, another caregiver remarked on how their loved one enjoys the food provided at Pine Ridge—an impressive feat considering past dietary preferences. Another review claimed that, owing to regular activities like bingo and live music, residents remained engaged and socially active throughout their stay.

Despite these positive experiences related to staff friendliness, concerns over communication emerged prominently within various reviews. Multiple families stated that there was a lack of coordination between staff members regarding meal times or planned visits; instances were cited where intended pick-up arrangements went unacknowledged, resulting in distress for both families and residents alike when plans changed unexpectedly. One review indicated that while caregivers generally exhibited good intentions, they often appeared disengaged or inattentive when stationed at the nurse's station rather than attending directly to resident needs.

Serious issues regarding hygiene and maintenance also surfaced in several accounts. Some users painted a grim picture of declining cleanliness standards at Pine Ridge—mentioning unpleasant odors and poorly maintained carpets as factors contributing to an increasingly negative atmosphere within the facility. One particularly alarming review reported bedbug infestations not addressed properly by management despite previous notifications about these ongoing issues within other rooms in the building.

The quality of medical care received by residents received mixed feedback as well. While some reviewers praised how attentive nurses kept them informed about their loved ones’ conditions and managed dietary needs effectively given varying levels of dementia among residents, others reported significant lapses in basic care standards. An unfortunate account detailed severe neglect leading to pressure sores and unmet personal hygiene requirements for one resident during their short stay—a situation described as both stressful and eye-opening for family members involved.

Ultimately, Pine Ridge Alzheimer's Special Care Center presents as a facility with both strong points and glaring drawbacks reflected through its varied reviews. Many families commend its community feel, attentive staff interactions, organized activities for residents, alongside an overall welcoming environment bolstered by caring employees who seem committed to providing compassionate support for those with memory-related challenges. However, underlying concerns around inconsistent communication practices coupled with alarming reports of inadequate hygiene measures create skepticism among potential new clients about whether this establishment can consistently deliver upon its promises of quality memory care amidst financial pursuit pressures seen across facilities today.

Given these conflicting perspectives on service quality ranging from excellent care experiences lasting years long down to deeply troubling reports highlighting critical deficits in treatment protocols—families contemplating Pine Ridge would benefit from thorough research prior to making crucial decisions affecting the health outcomes of vulnerable relatives facing cognitive disabilities requiring specialized attention day-to-day life stabilization efforts provided therein offered assurances against unnecessary neglect suffered elsewhere without oversight oversight prompted interventions enacted adequately based upon continuous feedback loops driving mastery execution across all areas under scrutiny constantly improving rather focusing solely profits alone potentially compromising said values held paramount sharing sacred duty supporting our most vulnerable elder citizens transitioning gracefully toward end-of-life journeys marked dignity upliftment!

Located in Spokane Valley, Washington, this area offers convenient access to various medical facilities such as Oral Surgery Plus, Valley OBGYN, and MultiCare Rockwood Clinic Digestive Health Center. The proximity to Valley Hospital and Providence Holy Family Hospital ensures easy access to quality healthcare services. In terms of dining options, residents can enjoy a variety of restaurants like Brother's Office Pizzeria, Denny's, and Senor Froggy Mexican Foods. Transportation is made easy with the Mirabeau Park & Ride and STA Pence-Cole Valley Transit Center nearby. For coffee lovers, there are several cafes including Fueled Coffee Company and Dutch Bros Coffee. With pharmacies like Rite Aid and Walgreens within close distance, residents have easy access to medication needs. The area also offers recreational opportunities with parks like Mirabeau Park and Brown's Park nearby, along with the Regal Spokane Valley theater for entertainment. Additionally, there are places of worship such as Victory Faith Fellowship and Holy Trinity Lutheran Church for spiritual support. Overall, this area provides a well-rounded community with essential amenities for comfortable senior living in Spokane Valley.

Physicians

• Oral Surgery Plus (0.2 miles)
• Drs. Higuchi & Skinner, P.S. (0.3 miles)
• Valley OBGYN (0.3 miles)
• Spokane Valley Obgyn (0.3 miles)
• Aspen Sleep Centers (0.3 miles)
• MultiCare Rockwood Clinic Digestive Health Center - Spokane Valley (0.3 miles)
• MultiCare Rockwood Radiation Therapy and PET/CT Services (0.3 miles)

Hospitals

• Valley Hospital (0.4 miles)
• Providence Holy Family Hospital (6.4 miles)
• Spokane Kidney Center (7.6 miles)

Restaurants

• Brother's Office Pizzeria (0.7 miles)
• Denny's (1 miles)
• Taco Bell (1.4 miles)
• Senor Froggy Mexican Foods (1.4 miles)
• McDonald's (1.4 miles)
• Arby's (1.4 miles)
• McDonald's (1.9 miles)

Transportation

• Mirabeau Park & Ride (0.7 miles)
• STA Pence-Cole Valley Transit Center (1.5 miles)

Cafes

• Fueled Coffee Company (0.8 miles)
• Dutch Bros Coffee (1 miles)
• Dutch Bros Coffee (2.1 miles)
• Whistle Stop Coffee Shop (2.9 miles)
• Higher Ground Espresso (3 miles)
• Daily Habit (3.9 miles)
• Starbucks (4.5 miles)

Pharmacies

• Rite Aid (1.1 miles)
• Walgreens (1.1 miles)
• Halpin's Pharmacy & Treasure Room (1.1 miles)
• Welllife Pharmacy (1.3 miles)
• Yoke's Fresh Markets (1.3 miles)
• Safeway Pharmacy (1.7 miles)
• Chas-Valley Pharmacy (1.7 miles)

Parks

• Mirabeau Park (1.2 miles)
• Brown's Park (3 miles)

Theaters

• Regal Spokane Valley (1.6 miles)

Places of Worship

• Victory Faith Fellowship (1.8 miles)
• Holy Trinity Lutheran Church (2.7 miles)
• Journey Church (5.1 miles)