Pine Ridge Alzheimer’s Special Care Center

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Pine Ridge Alzheimer’s Special Care Center Pine Ridge Alzheimer’s Special Care Center Pine Ridge Alzheimer’s Special Care Center

Pine Ridge Alzheimer’s Special Care Center

12009 East Mission Avenue, Spokane Valley, WA 99206

For more information about senior living options: (844) 490-3973

4.3 from 18 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Memory Care Respite Care

Overall Review of Pine Ridge Alzheimer’s Special Care Center

Pros

  • pro Pine Ridge Memory Care is described as taking wonderful care of loved ones with comfortable, loving caregivers.
  • pro The staff are described as caring, professional, attentive, and flexible to individual needs.
  • pro The environment is portrayed as homey and welcoming, with families invited to participate.
  • pro Pine Ridge is recognized for specializing in Alzheimer's care and supporting residents at all stages.
  • pro Heather is highlighted as a 5-star staff member.
  • pro Families express gratitude and peace of mind from the care they receive at Pine Ridge.
  • pro The facility is praised as a top local resource and benchmark for quality care.

Cons

  • pro The place smelled of fecal matter.
  • pro The reviewer warned others not to take their loved ones there, saying there are much better places.
  • pro There were serious concerns about business practices, including delays in prorated refunds and lack of refunds, with calls not being returned.
  • pro Management was described as rude and unresponsive, using canned responses and blaming the reviewer.
  • pro Specific care concerns were raised, including an open wound not reported to the family, poor oral care, and a resident wearing the same clothes for days.
  • pro Attempts to contact the facility online or by phone were ignored.

Review

Pine Ridge Memory Care Center is clearly a place that inspires strong, heartfelt opinions from the families who trust their loved ones to its care. Across many reviews, the facility is described as a place where devoted, compassionate caregivers strive to create a warm, home-like atmosphere for residents. Families repeatedly note that the staff are kind, attentive, and genuinely committed to the well-being of those in their care. For several families, Pine Ridge has become a steady anchor during difficult times, a resource they gratefully lean on as they navigate the challenges of memory loss and aging.

Several long-running relationships with Pine Ridge stand out in these accounts. One family highlighted that Pine Ridge has been caring for their Aunt for over four years, and their mother for about five months, expressing deep gratitude for the care provided. Another family member described that Pine Ridge has been chosen for two loved ones, praising the staff for their ability to tailor care to the individual, especially for residents with Alzheimer's, whose needs can be complex and ever-changing. The reviewers emphasize that Pine Ridge staff work to adapt programs and maintain a sense of home and warmth, while also welcoming family participation as part of the resident's extended care team. In Spokane, this care team is repeatedly framed as a trusted local resource.

A recurring positive thread centers on specific people and moments. One reviewer singles out Heather as a "5-star" staff member, signaling that exceptional staff can make a meaningful impact on the experience of residents and their families. Other comments share stories of sharing important life moments with loved ones, where Pine Ridge staff enabled the family to be present and engaged during times that matter most. Several reviews describe the facility as clean, comfortable, and well-maintained, with the rooms noted as practical and comfortable rather than overly fancy - yet consistently described as a solid, dependable place for memory care. Families also emphasize that the care team's professionalism and empathy have been evident during difficult periods, giving them peace of mind.

The best testimonials often include the sense that Pine Ridge's approach extends beyond clinical care to a broader sense of community and partnership. Reviewers describe the staff as caring and flexible, willing to adjust to the needs of each patient and to involve families meaningfully in the care process. The general consensus from multiple accounts is that Pine Ridge excels in offering specialized support for individuals with Alzheimer's, recognizing the unique challenges this population presents and applying a compassionate, patient-focused approach. Families repeatedly express gratitude for having this resource available in the area, noting that the facility's leadership and staff try to balance professional standards with a warm, home-like environment.

Like any service with real-life implications, the reviews also reveal moments of concern and disappointment. One family recounts a deeply troubling experience with their mother, who arrived under care but whom they later felt did not receive adequate attention to basic needs. They describe weight loss, insufficient oral care, a wound that was not reported to the family, and clothes being worn for days. They also recount concerns about hearing aids not being used properly and a lack of proactive communication after a fall. In this account, administration at admission was praised, but follow-through afterward was lacking, leaving the family feeling unsettled and disappointed by the care their loved one received. This perspective underscores that even in a facility many find supportive, serious care gaps can appear and can have lasting emotional impact.

There are other negative experiences that surfaced as well, touching on issues of communication and suitability. One reviewer described a difficult interaction with the administration around moving a loved one who did not have Alzheimer's but had had a stroke and remained socially engaged. They felt the facility was not the right fit for someone who needed more social interaction outside of an Alzheimer's-focused environment. This reviewer also recounted a troubling impression of the facility during a visit that included a strong odor and reported challenges in contacting the facility before and after moving a loved one, culminating in a perception of poor responsiveness from management and a sense that the facility could have handled the situation more thoughtfully.

Financial and contractual concerns appear in another strongly negative account. A family member describes paying a substantial monthly amount for almost two years, with a promised pro-rata refund after the death of their loved one that never materialized. They report repeated delays, assurances of action that never occurred, and ultimately a decision to pursue legal remedies. The complaint paints a picture of a facility that takes pride in its care while failing to meet expectations regarding financial obligations and transparent, timely communication about refunds and settlements. The reviewer frames this as an example of poor business practices that stand in stark contrast to the care their loved one once received.

Taken together, these reviews present Pine Ridge Memory Care Center as a facility that many families hold in high regard for its dedication to compassionate, individualized care, especially for residents with Alzheimer's, as well as a place that some families feel falls short in critical areas. The positive stories highlight loving staff, meaningful family involvement, a home-like atmosphere, and a treatment approach tailored to the unique needs of memory care. The negative accounts remind prospective families that even well-regarded facilities must maintain consistent communication, thorough follow-through, and alignment between care goals and daily practices. They suggest that, for anyone considering Pine Ridge, a careful, in-depth assessment - covering medical needs, personal preferences, and expectations for family involvement - will be essential to determine if this is the right fit for a given loved one.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Family overnight stay rooms Family overnight stay roomsFamily overnight stay rooms are important for seniors because they provide a welcoming and comfortable space for their loved ones to spend quality time with them, support their emotional well-being, and strengthen family bonds. This accommodation option ensures that seniors can maintain connections with their families and receive the social interaction and support they need for overall health and happiness.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Spokane International (14 miles away) Spokane International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Respite program Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pine Ridge Alzheimer's Special Care Center is a premier assisted living community located in Spokane Valley, WA. With a focus on providing specialized memory care programming for individuals with Alzheimer's and other forms of dementia, this facility offers a wide range of care services to ensure the well-being and comfort of residents.

The community boasts an array of amenities designed to enhance daily living and promote socialization. Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished rooms, and access to a computer center for staying connected with loved ones. The dining experience at Pine Ridge is top-notch, with restaurant-style dining offering nutritious meals that cater to special dietary restrictions.

Care services are available around the clock, ensuring that residents have access to assistance with activities of daily living such as bathing, dressing, and transfers whenever needed. Medication management is also provided to ensure proper administration of medications. Additionally, the staff works closely with health care providers to coordinate any necessary medical appointments or specialist visits.

Keeping residents engaged and active is a priority at Pine Ridge. The community offers a variety of scheduled daily activities as well as resident-run activities, allowing individuals to pursue their interests and hobbies. Fitness programs help promote physical wellness, while planned day trips provide opportunities for exploration and socialization outside the facility.

For added convenience, Pine Ridge is surrounded by numerous amenities in the local area. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all within close proximity to cater to residents' needs.

With its specialized memory care programming and abundance of amenities and services, Pine Ridge Alzheimer's Special Care Center provides a supportive and compassionate environment for individuals seeking assisted living in Spokane Valley.

Nearby Places of Interest

Physicians

  • Oral Surgery Plus (0.2 miles)
  • Drs. Higuchi & Skinner, P.S. (0.3 miles)
  • Valley OBGYN (0.3 miles)
  • Spokane Valley Obgyn (0.3 miles)
  • Aspen Sleep Centers (0.3 miles)
  • MultiCare Rockwood Clinic Digestive Health Center - Spokane Valley (0.3 miles)
  • MultiCare Rockwood Radiation Therapy and PET/CT Services (0.3 miles)

Hospitals

  • Valley Hospital (0.4 miles)
  • Providence Holy Family Hospital (6.4 miles)
  • Spokane Kidney Center (7.6 miles)

Restaurants

  • Brother's Office Pizzeria (0.7 miles)
  • Denny's (1 miles)
  • Taco Bell (1.4 miles)
  • Senor Froggy Mexican Foods (1.4 miles)
  • McDonald's (1.4 miles)
  • Arby's (1.4 miles)
  • McDonald's (1.8 miles)

Transportation

  • Mirabeau Park & Ride (0.7 miles)
  • STA Pence-Cole Valley Transit Center (1.5 miles)

Cafes

  • Fueled Coffee Company (0.8 miles)
  • Dutch Bros Coffee (1 miles)
  • Dutch Bros Coffee (2.1 miles)
  • Whistle Stop Coffee Shop (2.9 miles)
  • Higher Ground Espresso (3 miles)
  • Daily Habit (3.8 miles)
  • Starbucks (4.5 miles)

Pharmacies

  • Rite Aid (1.1 miles)
  • Walgreens (1.1 miles)
  • Halpin's Pharmacy & Treasure Room (1.1 miles)
  • Welllife Pharmacy (1.3 miles)
  • Yoke's Fresh Markets (1.3 miles)
  • Safeway Pharmacy (1.7 miles)
  • Chas-Valley Pharmacy (1.7 miles)

Parks

  • Mirabeau Park (1.2 miles)
  • Brown's Park (3 miles)

Theaters

  • Regal Spokane Valley (1.6 miles)

Places of Worship

  • Victory Faith Fellowship (1.8 miles)
  • Holy Trinity Lutheran Church (2.7 miles)
  • Journey Church (5.1 miles)

Frequently Asked Questions

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