American Healthcare Service, Inc

Pros

• The staff were very professional.
• Their service is excellent.
• They are open on weekends.

Cons

• The staff didn't pay attention to him when he asked questions.
• They promised to set up fingerprinting and call back the next day, but never followed up.
• They don't seem to care about their clients.
• They don't speak English.
• They flushed his cat litter down the toilet, burnt his food, and did not keep his social life private.
• They abandoned him and appeared to care only about a paycheck rather than people.
• The agency has rude, unprofessional staff who don't take clients' care or property seriously; the favorable reviews are from employees.
• They don't accept insurance and require paying out of pocket for supplies, which is disappointing.

Review

Across the various accounts, this agency elicits a broad range of reactions, from sharp disappointment to rare approval. What threads through many of the experiences is a sense that professionalism and reliability are often lacking, even as there are occasional hints that some people do find value in the service. The tone swings from frustration and distrust to hesitant acknowledgment that there may be times when things go smoothly, depending on who is on duty and what is needed.

One recurring theme centers on the initial encounter and the intake process. One reviewer described going in three weeks ago to fill out a sprawling 50-page application, only to feel that the staff paid little attention to them while questions were asked. After completing the paperwork, the person who took the application promised to arrange fingerprinting and said a call would come the next day. That promise never materialized, despite the reviewer leaving a voicemail and following up by phone. The sense conveyed is one of inefficiency and a lack of accountability right from the start, which colors subsequent experiences with the agency.

There is also a deeply negative personal account that stands out for its emotional intensity. A best friend who suffered a stroke reportedly did not receive adequate care after help was enlisted from this agency. The reviewer charges that staff did not speak English, flushed cat litter down the toilet, burned food, and failed to protect the person's privacy or social life during a vulnerable time. The reviewer asserts that the agency "abandoned him" and communicates a belief that the staff are motivated primarily by paychecks rather than genuine concern for people in need. These assertions paint a picture of neglect and disregard that goes well beyond minor service gaps.

In another critique, the agency is labeled as having rude, unprofessional staff who do not take clients' care or property seriously. The reviewer claims that the staff act as if the situation is a game and that even favorable reviews come from employees rather than clients. The warning to potential clients is blunt: don't trust the hype, and don't expect consistently respectful or diligent treatment. This perspective emphasizes a broader perception of a culture that may tolerate poor behavior and inconsistent performance.

Amid the critiques, there is at least one positive note: some reviewers say, "Their service is excellent." This solitary counterpoint suggests that for at least some clients, the agency delivered the level of care and responsiveness they needed. The existence of praise alongside the criticism underscores how inconsistent the experiences appear to be and raises questions about what factors determine a successful outcome - such as individual staff, location, or the specific services required.

Another important thread concerns timing, access, and financial requirements. A reviewer who did manage to reach the agency by phone on a weekend noted that the hours listed online should be updated, implying better weekend availability than advertised. However, the same person reported that the agency does not accept any form of insurance, which prevented them from using a prescribed medication. They described this as "very disappointing," though they also attributed some of the frustration to the doctor's recommendation rather than to the agency alone. The overall takeaway here is a tension between perceived accessibility and the financial barriers created by lack of insurance acceptance, which can significantly shape the perceived value and practicality of the service.

Taken together, these accounts present a complex and often troubling portrait. The experiences range from inefficient onboarding and unresponsive communication to concerns about care quality, privacy, and the treatment of clients in need. While one reviewer credits the agency with excellent service, many others describe a pattern of rude behavior, neglect, or disregard for safety and privacy. Prospective clients should approach with careful diligence: verify hours and service scope, question insurance and out-of-pocket costs, seek clear explanations about care plans and privacy protections, and, if possible, obtain references from current or former clients. The variability highlighted here suggests that outcomes may depend heavily on which staff member is involved and when the service is accessed.

This part of Seattle, Washington offers a convenient and vibrant urban lifestyle with easy access to top-notch medical facilities such as Swedish Medical Center and Harborview Medical Center. The area boasts a variety of dining options ranging from local favorites like Optimism Brewing Company and Molly Moon's Homemade Ice Cream to international cuisine at Elephant & Castle and Uwajimaya. There are also several pharmacies nearby for easy access to medication. In addition, the neighborhood is well-connected in terms of transportation, with King Street Station and Capitol Hill LINK Station nearby. For leisure activities, residents can enjoy theaters like Regal Meridian & 4DX and parks such as Blue Dog Pond and Kerry Park. Overall, this area provides a diverse range of amenities while maintaining a sense of community and convenience for seniors considering living in the neighborhood.

Hospitals

• Swedish Medical Center (0.2 miles)
• Harborview Medical Center (0.2 miles)
• Uw Medical Center Cafeteria (3.1 miles)

Restaurants

• Optimism Brewing Company (0.4 miles)
• Salt & Straw (0.6 miles)
• Molly Moon's Homemade Ice Cream (0.6 miles)
• Linda's Tavern (0.6 miles)
• Elephant & Castle (0.7 miles)
• Uwajimaya (0.7 miles)
• Chuck's Hop Shop (0.8 miles)

Pharmacies

• Bartell Drugs - Ebt (0.5 miles)
• Bartell Drugs (0.6 miles)
• Walgreens (0.6 miles)
• Bartell Drugs (0.6 miles)
• Walgreens (0.9 miles)
• Bartell Drugs (0.9 miles)
• Rite Aid (0.9 miles)

Cafes

• Oddfellows Cafe & Bar (0.6 miles)
• Starbucks (0.6 miles)
• Squirrel Chops (0.9 miles)
• Nana’s Green Tea (0.9 miles)
• Analog Coffee (1 miles)
• Seattle Aquarium Cafe (1 miles)
• Starbucks (1.1 miles)

Transportation

• King Street Station (0.7 miles)
• Capitol Hill LINK Station (0.9 miles)
• Stadium Station (1 miles)
• Seattle Center Monorail (1.7 miles)
• Mount Baker Station (2.3 miles)
• University of Washington LINK Station (3.1 miles)
• Columbia City Station (3.5 miles)

Theaters

• Regal Meridian & 4DX (0.7 miles)
• AMC Pacific Place 11 (0.8 miles)

Parks

• Blue Dog Pond (1.6 miles)
• Space Needle Park (1.7 miles)
• Seattle Center Playground (1.7 miles)
• Kerry Park (2.4 miles)
• Little Howe Park (2.6 miles)
• Madison Park (2.7 miles)
• Genesee Park & Playground (3.5 miles)

Physicians

• Fred Hutchinson Cancer Research Center (1.6 miles)
• Queen Anne Eye Clinic (2.8 miles)
• Seattle Gastroenterology Associates (3.3 miles)