Montesano Health and Rehabilitation Center

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Montesano Health and Rehabilitation Center Montesano Health and Rehabilitation Center Montesano Health and Rehabilitation Center Montesano Health and Rehabilitation Center

Montesano Health and Rehabilitation Center

800 North Medcalf, Montesano, WA 98563

For more information about senior living options: (844) 490-3973

2.9 from 18 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
2
1 stars
8

Assisted Living Skilled Nursing Facility

Overall Review of Montesano Health and Rehabilitation Center

Pros

  • pro The facility is beautiful and the staff is outstanding, with kindness and care evident from meals through nursing, physical therapy, and activities.
  • pro The mom is treated with kindness, compassion, and respect, and is cared for like family.
  • pro The physical therapists are among the best.
  • pro Stacie in admissions is compassionate and takes charge of comfort and safety, making the admission process quick and painless.
  • pro The office staff and the nursing and therapy team are described as wonderful and dedicated.
  • pro The kitchen staff does wonders and ensures favorite foods are available.
  • pro Montesano Rehab Center is described as hands down the best place on the Harbor for a loved one.

Cons

  • pro They describe the facility as the worst place ever and warn others not to put a loved one there.
  • pro They report disrespectful and unprofessional staff who yell when contacted.
  • pro They claim the facility committed a HIPAA violation by sending another resident's medical paperwork home.
  • pro They state they were refused access to say goodbye to their mom and had visiting restrictions imposed.
  • pro They describe neglect in wound care, with a leaking wound left untreated for days, potentially leading to amputation.
  • pro They criticize the lack of timely communication and updates to families, suggesting a need for better information sharing.
  • pro They characterize the place as a "don't care facility" with unhappy staff and poor morale.

Review

The reviews paint a picture of a facility that many guests describe as beautiful and welcoming, with a strong sense of care that often feels personal and family?like. Several commenters praise the setting, noting a clean, homey atmosphere and a courtyard that makes visits pleasant. Across multiple accounts, the meals, activities, and general demeanor of the staff contribute to a sense that residents are treated with kindness, compassion, and respect. One reviewer even notes that staff treat their loved one as if she were family, not just a patient in a bed, and expresses deep gratitude and a willingness to recommend the center. When the facility shines, it shines with warmth: compassionate admissions staff who calm the process, attentive nurses and therapists, and a kitchen that seems to go the extra mile to please residents' tastes.

A number of comments highlight Monteseano Rehab Center's clinical team in particularly glowing terms. A recurring name appears as a standout: several reviewers single out the physical therapists and nursing staff for skilled, attentive care. One caller specifically refers to the "best physical therapists," while another lists multiple caregivers - Annette (Director of Nursing), Stacy, Jennifer, Mikayla, Lily, Shirley, and Carrie - along with the broader nursing and therapy teams, as a village of people who provide thoughtful, diligent care. The admissions process also earns praise in some reviews: Stacie is repeatedly thanked for taking charge with compassion, coordinating admissions, and making the transition smooth and low?stress for families during what can be a tense time. The whole staff, from front desk greeters to night shift teams described as "guardian angels," is recognized by some families as going the extra mile.

Yet along with praise, there are substantial, specific criticisms that recur across several reviews. A prominent theme is communication and follow?through, particularly around discharge planning, family updates, and timely responses. One reviewer recounts being promised a meeting about a return home that never happened, with days slipping by and no return calls until they had to visit in person. They also report receiving another resident's medical paperwork, describing it as a HIPAA violation and a source of strong frustration and distrust. Another set of concerns centers on payroll and administrative accuracy: a reviewer claims a partner's work days were misreported and that checks were delayed for months, with staff responding defensively to outreach attempts. These accounts suggest that while the facility can provide excellent bedside care, administrative processes can create significant distress for families.

There are even more troubling narratives that focus on safety, privacy, and respect. A reviewer recounts a painful end?of?life experience where they were suddenly told they could not say goodbye to a dying loved one, with contradictory guidance and a staff member described as being on a "power trip." In another instance, a family learns of a loved one testing positive for COVID only after a nurse informs the patient, not the family, highlighting concerns about timely communication. A different review describes a patient's toe amputation recovery, detailing a sequence where bandages were not changed despite an order, a leaking wound left untreated for days, and the looming risk of amputation as a consequence - paired with complaints about not being kept informed and about directives seemingly driven by power dynamics rather than patient care. Taken together, these stories underscore a fear that essential privacy, transparency, and proactive communication sometimes fall short in practice.

Interwoven with the critiques are reflections on staff morale and consistency. One reviewer characterizes the place as having a broadly unhappy staff culture, with late?night complaints among colleagues and a perception that rules are applied inconsistently - often bending to suit staff preferences rather than resident needs. In contrast, another extended review presents a vivid, exuberant portrait of Montesano as "hands down the best place on the Harbor" with exceptionally clean facilities and a strong sense of community, albeit with a suggested improvement: establishing a more proactive, regular update mechanism for families. They propose a patient portal or a designated liaison to provide weekly notes from doctors, nursing staff, and therapists, highlighting that even in highly regarded facilities there is room to improve communication with families.

Overall, the collection illustrates a facility with meaningful strengths and meaningful gaps. On the strength side, there are clear testimonies to compassionate, capable care - from the nursing and therapy teams to the admissions staff and kitchen personnel - along with a welcoming, well?maintained environment that many families appreciate and praise with gratitude. On the challenge side, the most common criticisms revolve around communication, consistency in administrative practices, and respect for patient privacy and family involvement. Some reviews celebrate the facility as a loving, effective place for rehabilitation and recovery; others warn prospective families to be mindful of potential lapses in coordination, transparency, and timely information sharing. Taken together, the experiences suggest that Montesano Rehab Center can be an excellent home for some residents and families, while for others careful attention to communication, privacy, and administrative reliability may be essential to ensure a truly confident and seamless care journey.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Montesano Health and Rehabilitation Center is a skilled nursing facility located in Montesano, WA. Our community provides a range of care services to meet the individual needs of our residents.

Our fully furnished rooms offer a comfortable and welcoming environment for residents to call home. Amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services are provided to ensure residents can stay connected with their loved ones.

We prioritize the wellbeing of our residents, providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with healthcare providers to coordinate care and medication management for each resident.

At Montesano Health and Rehabilitation Center, we understand the importance of maintaining physical health. Our diabetes diet program promotes healthy eating habits tailored to individual needs. Meal preparation and service ensure that residents receive nutritious meals throughout the day.

In addition to physical health, we also prioritize mental wellness through our mental wellness program. Scheduled daily activities provide opportunities for social engagement, cognitive stimulation, and overall wellbeing.

For the convenience of our residents, we offer move-in coordination services as well as transportation arrangements for medical appointments. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship.

Montesano Health and Rehabilitation Center is committed to providing personalized care in a supportive environment that promotes comfort, independence, and overall quality of life for our residents.

Nearby Places of Interest

Places of Worship

  • Montesano Assembly of God Church (0.8 miles)
  • Landmark Apostolic Church (1.1 miles)
  • Church Of God (4.8 miles)
  • Central Park United Methodist Church (5.6 miles)
  • Central Park Baptist Church (5.8 miles)
  • Southern Baptist Convention (6.2 miles)
  • Church of Christ (6.9 miles)

Physicians

  • Montesano Internal Medicine Clinic (0.9 miles)
  • Montesano Clinic (0.9 miles)
  • Elma Health Care Clinic (6.6 miles)
  • Elma Family Medicine (8.5 miles)
  • Elma Family Medicine (9.1 miles)
  • Coastal Women's Health (11.1 miles)
  • Carey R Martens (11.1 miles)

Pharmacies

  • Valu Drug (0.9 miles)
  • Elma Pharmacy (8.6 miles)
  • Health Mart Pharmacy (8.6 miles)
  • Walmart Pharmacy (10.5 miles)
  • Rite Aid (10.9 miles)
  • City Center Drug (11 miles)
  • Good Neighbor Pharmacy (11 miles)

Restaurants

  • Bee Hive Restaurant (1 miles)
  • Pub Monte (1 miles)
  • Charlie's Tavern (1 miles)
  • Crows Nest Drive-In (1.1 miles)
  • Fishin Hole Family Restaurant (1.1 miles)
  • Smitty's In & Out (7.9 miles)
  • Subway (8.5 miles)

Parks

  • Lake Sylvia State Park (1 miles)
  • Fleet Park (1 miles)
  • VFW Memorial Park - Post 2455 (1.8 miles)
  • Smith Murrey Park (8.3 miles)
  • Schafer State Park (9.3 miles)
  • Morrison Riverfront Park (10.3 miles)
  • Aberdeen Parks & Recreation (11 miles)

Cafes

  • Savory Faire (1.1 miles)
  • Rainy Day Espresso (5.9 miles)
  • Think Pink Espresso (6.7 miles)
  • Bean Bags (8.5 miles)
  • Coffee Coop (9.2 miles)
  • Starbucks (9.3 miles)
  • Bean Bags II (9.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (6.5 miles)
  • Hertz Rent A Car (10.6 miles)
  • U-Haul Neighborhood Dealer (10.8 miles)

Hospitals

  • Summit Pacific Medical Center (9.2 miles)
  • Grays Harbor Community Hospital - East (11.1 miles)
  • Saint Josephs Hospital (11.1 miles)
  • Community Hospital East Campus (11.1 miles)

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