Heavens Adult Family Home

Cons

• the meantime, here are a few sample lines in third person to show the format:
• The reviewer found the facility unsafe and poorly supervised.
• The staff were described as unresponsive and dismissive.
• The living conditions were criticized as dirty and neglected.
• The reviewers reported valuables going missing and no accountability from management.

Review

I'm really sorry you're going through this. It's heartbreaking to hear that someone you love, especially at the end of life, could be treated this way. When trusted workers are alleged to have stolen jewelry and other valuables, it shakes the sense of safety and dignity that should come with care. Please know that your concern is valid, and there are concrete steps you can take to protect your aunt, secure her environment, and pursue accountability.

Right away, it's important to establish a clear picture of what happened and begin documenting it. If you haven't already, write a detailed account of the incident: dates and times when items went missing, a list of what was stolen, approximate value, who was present, and any conversations you had with staff or administrators. Check whether the facility has surveillance cameras or sign-in/out logs for staff on the days in question and request copies of those records. If possible, gather physical evidence such as the jewelry itself, receipts, appraisals, or photos of the items. This documentation will be crucial when you report the incident and seek a thorough investigation. If she's in immediate danger or if valuables are still missing, consider contacting local law enforcement right away.

Do not delay in reporting this to the proper authorities and to the facility itself. File a police report about the suspected theft and fraud, and contact your local Adult Protective Services or the equivalent elder-abuse agency in your area. APS can investigate potential exploitation, neglect, or abuse, and they can guide you through the process of ensuring your aunt's safety. Notify the facility administration in writing, requesting a formal incident report and a prompt investigation. Ask for interim measures to protect her now - such as restricting staff access to her personal belongings, enhanced room checks, or transferring valuables to a secure location. If the facility has a compliance or corporate contact, escalate to higher levels of oversight if you're not getting timely cooperation.

As you pursue formal avenues, it's also essential to safeguard your aunt's ongoing care and wellbeing. Arrange for a healthcare proxy or review any existing power of attorney documents to ensure decisions about her care and finances are guided by someone you trust. If there are questions about her financial vulnerability, consider consulting a lawyer who specializes in elder law or guardianship to understand your options. In parallel, work with a social worker or care manager to assess alternatives for living arrangements that minimize risk while meeting her medical and emotional needs. If relocation becomes necessary, plan carefully to minimize disruption to her routine and comfort - especially given that end-of-life care often relies on familiar environments and strong caregiver relationships.

Relocation planning should emphasize safety, security, and dignity. Start by researching elder-care options with strong safety records, transparent staffing practices, and clear theft-prevention measures. Look for facilities with secure storage for residents' valuables, verified background checks for staff, routine audits, and proactive incident reporting. When possible, visit prospective places with your aunt or arrange virtual tours and ask about how they handle complaints, how they protect residents' possessions, and how they support transition and continuity of care. If you decide to move, coordinate with the new facility to transfer medical records, medications, and care plans, and arrange a seamless handoff so there's no lapse in treatment or comfort.

Finally, engage with advocacy and support networks so you're not navigating this alone. Contact senior services in your area and ask about advocacy groups that help families facing elder abuse and theft. Regulators at the state health department or nursing-home licensing board can provide information on ongoing investigations and residents' rights. Consider seeking a referral to a reputable elder-law attorney or a patient advocate who can help you navigate documentation, reporting, and any potential civil remedies. Support for your aunt's emotional and psychological well-being - through counseling or community resources - can also be an important part of recovery and resilience during this difficult time.

If you have actual reviews, statements, or testimonies you'd like me to work from, you can share them and I'll help craft a detailed, careful piece that reflects those specific voices. In the meantime, I'm here to help you with any of these steps, draft letters, or questions you should ask at meetings with the facility or with authorities. You're doing the right thing by seeking safety, accountability, and a better living situation for your aunt.

Pharmacies

• Walgreens (0.2 miles)
• QFC Pharmacy (1.2 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Bartell Drugs (2.1 miles)
• Bartell Drugs (2.2 miles)
• Walgreens (2.4 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (2.3 miles)
• Starbucks (2.4 miles)
• Tazza Di Vita Espresso Stand (2.7 miles)
• Starbucks (2.9 miles)
• Crystal Creek Cafe (3.9 miles)
• Starbucks (3.9 miles)

Restaurants

• Fusion India (1.8 miles)
• Blazing Onion Burger Company (1.9 miles)
• Chick-Fil-A (2.3 miles)
• McDonald's (2.4 miles)
• Taco Bell (2.5 miles)
• Panda Express (3.2 miles)
• McDonald's (3.4 miles)

Theaters

• AMC Alderwood Mall 16 (2 miles)
• Regal Everett & RPX (4.6 miles)

Parks

• Lynndale Park (2.1 miles)
• Tambark Creek Park (3 miles)
• High Trek Adventures (3.4 miles)
• Meadowdale County Park (3.4 miles)
• Lake Ballinger Park (5.6 miles)
• Log Boom Park (6.2 miles)
• Echo Lake Park (6.8 miles)

Transportation

• U-Haul Moving & Storage (2.1 miles)
• Snohomish County Airport (PAE) (4.5 miles)
• The Boeing Company (5.6 miles)

Physicians

• Providence Medical Center (2.9 miles)
• Dr Z Pulmonary and Sleep Specialist (3 miles)
• Northwest Asthma & Allergy Center (4.3 miles)
• Everett Clinic (4.5 miles)
• Lakeshore Clinic (6.1 miles)
• Bellevue Vision Clinic (7.4 miles)

Places of Worship

• Hindu Temple & Cultural Center (4.1 miles)

Hospitals

• Swedish Medical Center (5.1 miles)