Vineyard Park at Bothell Landing

Pros

• The staff at Vineyard Park at Bothell Landing takes an active involvement in the day-to-day activities of residents, showing kindness and helpfulness.
• The facility is well-maintained, with kind and timely maintenance, cleaning, and laundry staff.
• The prices at Vineyard Park at Bothell Landing are reasonable compared to other places, considering the care, amenities, activities, emergency pull cords, and dining room they offer.
• The community is safe and offers a variety of activities for residents.
• Emiko Greenidge from Vineyard Park at Bothell Landing was highly praised for her professionalism, setting up visits, answering questions, and providing a positive experience during tours.
• The grounds of Vineyard Park at Bothell Landing are impeccably clean with well-equipped rooms.
• The food served at Vineyard Park at Bothell Landing exceeded expectations and received positive reviews.
• Staff members were friendly and the facility had a pleasant atmosphere during visits.
• The rooms at Vineyard Park at Bothell Landing were clean, with high ceilings and a nice layout.
• The facility provides 24/7 kitchen service where residents can request food even outside regular meal times.
• Some statements have been paraphrased or condensed for brevity while preserving the essential meaning.

Cons

• The primary reason for the low rating is the staff's lack of response to falls and calls regarding health and safety.
• Constantly understaffed and unhappy employees.
• Very high turnover of staff, indicating potential management issues.
• Problems with unethical billing practices, including undisclosed extra charges.
• Quality of care is borderline negligent.
• Extremely high turnover of staff, especially in the billing department.
• Food is terrible and rates are raised without proper notice.
• Noha, one of the managers, is described as unprofessional, rude, and incompetent.
• Gossip among staff members creates a negative atmosphere.
• High staff turnover rate and poor management are mentioned multiple times.
• Complaints about the quality of food and outdated furniture in the facility.
• There are concerns about the focus on making money rather than providing quality care.

Review

Vineyard Park at Bothell Landing is a senior living facility in Bothell, Washington that has received mixed reviews from families and visitors. One reviewer expressed dissatisfaction with the staff's lack of response to falls and calls regarding health and safety concerns. They moved their terminally ill mother out of the facility due to a lack of confidence in her safety and quality of care.

However, other reviewers had positive experiences with Vineyard Park at Bothell Landing. They appreciated the variety of activities offered, the safe environment, and the willingness of staff members to work with families. The staff was described as kind, helpful, and actively involved in residents' daily lives. This reviewer also mentioned that it was great that the facility accepted Medicaid and Medicare.

The facility itself was praised for its excellent maintenance staff, cleaning crew, laundry service, and reasonable prices compared to other places they considered. The one-story building was described as smaller but very nice, with studios and one-bedroom apartments available. It was situated in a pretty area not far from downtown Bothell.

On the other hand, negative reviews criticized Vineyard Park at Bothell Landing for what they described as unethical billing practices, high turnover of staff (including billing managers), understaffing issues leading to frustration among residents, terrible food quality, frequent rate increases without proper notice, and borderline negligent care. One reviewer even recommended asking for copies of recent state investigations.

There were specific complaints about certain staff members being unprofessional, rude, incompetent, and fake toward residents or employees. One reviewer planned on filing a complaint with the Better Business Bureau (BBB). However, another visitor had a positive experience during their visit. They highlighted the excellent food quality during their meal at the facility and praised Emiko Greenidge for being helpful in setting everything up.

Overall impressions varied from praising Vineyard Park at Bothell Landing as a clean and caring community to expressing disappointment in what they perceived as an emphasis on making money rather than quality of life. The facility was commended for its cleanliness, variety of activities, well-maintained rooms with high ceilings, and a kitchen open 24/7.

In terms of community involvement, it was mentioned that Vineyard Park at Bothell Landing occasionally hosts outside lecturers or classes but on a sporadic basis due to the smaller size of the facility. The menu was described as broad and varied, although one reviewer did not eat there.

In conclusion, Vineyard Park at Bothell Landing appears to have strengths in terms of staff attentiveness and involvement, activities offered, reasonable prices, cleanliness, and some positive dining experiences. However, concerns were raised about billing practices, understaffing issues leading to frustration among residents, food quality, rate increases without proper notice, and negligent care.

This part of Bothell, Washington offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple dining options such as The Bine Beer & Food and The Cottage within close proximity, residents can enjoy a variety of culinary experiences. Nearby parks like Blyth Park and Wilmot Gateway Park provide opportunities for outdoor recreation and leisurely walks. Access to healthcare services is also readily available with Lakeshore Clinic and EvergreenHealth nearby. Additionally, pharmacies like Rite Aid and Safeway Pharmacy are within a short distance for any medication needs. For entertainment, Cinemark Totem Lake And XD theater is just a short drive away. Overall, this area in Bothell provides a comfortable and convenient lifestyle for seniors looking to make it their home.

Restaurants

• The Bine Beer & Food (0.4 miles)
• The Cottage (0.5 miles)
• McDonald's (2 miles)
• McDonald's (2.3 miles)
• Seaplane Kitchen & Bar (2.4 miles)
• The Guest House (2.6 miles)
• McDonald's (2.9 miles)

Parks

• Blyth Park (0.6 miles)
• Wilmot Gateway Park (1.6 miles)
• Big Finn Hill Park (2.6 miles)
• Log Boom Park (3 miles)
• Saint Edward State Park (3.1 miles)
• Juanita Beach Park (3.6 miles)
• O.O. Denny Park (3.9 miles)

Physicians

• Lakeshore Clinic (0.6 miles)
• Bellevue Vision Clinic (1.7 miles)
• Allegro Pediatrics - Totem Lake (2.8 miles)
• EvergreenHealth (2.9 miles)
• Lakeshore Clinic (3 miles)
• Group Health Cooperative: Redmond Primary Care (6.6 miles)
• Larson Nancy Allegro Pediatrics (6.8 miles)

Pharmacies

• Rite Aid (0.9 miles)
• Safeway Pharmacy (2.2 miles)
• Rite Aid (2.3 miles)
• Bartell Drugs - Ebt (2.5 miles)
• Ostroms Drug & Gifts (2.6 miles)
• QFC Pharmacy (3 miles)
• Rite Aid (3.3 miles)

Cafes

• Sidekick Coffee (1.9 miles)
• Starbucks (2.2 miles)
• Crystal Creek Cafe (2.7 miles)
• Don’t Yell At Me 不要對我尖叫 (3.1 miles)
• Urban Coffee Lounge (3.4 miles)
• Starbucks (5.4 miles)
• Google (5.9 miles)

Theaters

• Cinemark Totem Lake And Xd (3.1 miles)
• AMC Alderwood Mall 16 (6.1 miles)

Places of Worship

• Hindu Temple & Cultural Center (3.5 miles)

Transportation

• Northgate Transit Center (7 miles)
• Northgate Station Seattle (7 miles)

Hospitals

• Northwest Hospital (7 miles)
• Swedish Medical Center (7.1 miles)