Chateau at Bothell Landing

Pros

• The Chateau at Bothell Landing is praised for its excellent care and the kindness of its staff, who are described as professional and responsive to residents' needs.
• Residents enjoy a vibrant community with plenty of activities and have formed meaningful friendships, making it a lively environment.
• Many families reported feeling relieved and supported during the transition process when moving their loved ones into the facility.
• Positive experiences with staff members exhibit genuine concern for residents’ well-being, such as timely medical assessments in emergency situations.
• Overall, some reviews highlight that despite minor imperfections, many residents are happy with their living arrangements and appreciate the quality of food and services available at the facility.

Cons

• The management at Chateau at Bothell Landing has experienced constant turnover, leading to instability in care and operations.
• Several mistakes were made regarding medication delivery, including wrong medications being provided and delays of up to two hours.
• An employee's threat to call 911 if a family member didn't take their mom to the hospital raised concerns about the staff's communication and approach.
• Residents have reported feeling ignored by management, with one director telling a resident they could move if they weren't happy.
• Some staff members display a lack of willingness to assist residents, leading to instances where residents had to struggle for help.
• There have been numerous complaints about the general attitude of the staff towards residents, suggesting a lack of genuine care or respect.
• A recent state inspection revealed 19 items of non-compliance, raising alarms about the facility's standards and oversight.

Review

Chateau at Bothell Landing has drawn mixed reviews from residents and their families. For some, the experience is overwhelmingly positive, while others have raised significant concerns about the community's management and care standards. The diversity of opinions provides a comprehensive look into what potential residents and their families might expect when considering this retirement community.

Many families express gratitude for the care provided at Chateau. One reviewer shared a heartwarming story of how they learned about the facility during an event at the Northshore Senior Center. Despite initial hesitations after reading negative online reviews, they took the time to visit multiple locations in Bothell and Woodinville before settling on Chateau. Their mother moved in six months prior to their review, and they express amazement at the daily activities and support offered to both residents and family members. The staff?s kindness, professionalism, and responsiveness were highlighted as standout qualities that contribute to a nurturing atmosphere. In critical situations, such as when a resident exhibited concerning signs indicating a potential stroke, immediate action by staff demonstrated their commitment to health and safety.

Conversely, several other reviews painted a less favorable picture of life at Chateau Bothell. A former resident's family member voiced alarm over frequent staff turnover and medication administration errors during their mother's three-year stay. They recounted troubling incidents where inappropriate responses were made by staff during emergencies. For example, one nurse allegedly threatened to call 911 despite that family members felt they had adequately managed their loved one's condition at home. Such accounts raise serious questions about accountability within the care team.

Moreover, instances of neglectful behavior reported by residents further exacerbate concerns regarding staff training and culture within the facility. Friends of residence reported feeling dismissed by management when expressing dissatisfaction with services or treatment received by themselves or family members; one resident even claimed that management suggested dissatisfied residents should consider relocating elsewhere rather than addressing issues directly. This perceived lack of empathy towards residents has left some feeling undervalued in what should be a supportive environment.

Despite these challenges highlighted in various reviews, some residents continue to report positive experiences within Chateau's Memory Care unit?where structured activities are planned for participants?as well as dining options that were highly rated for quality across different settings within the facility itself. Many current residents echo sentiments praising friendly staff who engage actively with them while providing opportunities for socialization among peers which ultimately fosters community bonds.

In light of recent state inspections revealing multiple compliance issues?an alarming conclusion reached by concerned respondents?families looking into Chateau are encouraged to conduct thorough research beyond anecdotal evidence found in personal reviews for transparency regarding operations moving forward especially since staffing inconsistencies seem prevalent throughout leadership roles at all levels over recent years.

Ultimately it is essential that prospective visitors weigh these varied testimonials carefully alongside relevant inspections reports before making decisions about long-term residency options not only for themselves but also those they may wish to recommend or advocate for among friends & family given such high-stakes matters concerning elder care living arrangements today! Transparency will be key going forward as both sides hope & strive toward improved quality outcomes moving ahead regardless of individual experiences shared previously!

This part of Bothell, Washington offers a variety of amenities that cater to senior living needs. With multiple restaurants, cafes, and pharmacies within close proximity, residents can easily access dining options and health services. The presence of parks such as Blyth Park and Saint Edward State Park provides opportunities for outdoor recreation and relaxation. Additionally, nearby healthcare facilities like Lakeshore Clinic and EvergreenHealth ensure convenient access to medical care. For those looking for entertainment, Cinemark Totem Lake And Xd theater is nearby. Public transportation options are also available for easy travel around the area. Overall, this neighborhood provides a mix of convenience and leisure options for seniors looking to settle in Bothell.

Restaurants

• The Bine Beer & Food (0.3 miles)
• The Cottage (0.3 miles)
• Seaplane Kitchen & Bar (2.1 miles)
• McDonald's (2.2 miles)
• McDonald's (2.3 miles)
• The Guest House (2.4 miles)
• McDonald's (2.8 miles)

Parks

• Blyth Park (0.4 miles)
• Wilmot Gateway Park (1.8 miles)
• Big Finn Hill Park (2.5 miles)
• Log Boom Park (2.7 miles)
• Saint Edward State Park (2.9 miles)
• Juanita Beach Park (3.6 miles)
• O.O. Denny Park (3.8 miles)

Physicians

• Lakeshore Clinic (0.4 miles)
• Bellevue Vision Clinic (2 miles)
• Allegro Pediatrics - Totem Lake (2.9 miles)
• EvergreenHealth (3.1 miles)
• Lakeshore Clinic (3.1 miles)
• Group Health Cooperative: Redmond Primary Care (6.7 miles)
• Larson Nancy Allegro Pediatrics (7 miles)

Pharmacies

• Rite Aid (0.8 miles)
• Rite Aid (2 miles)
• Safeway Pharmacy (2.3 miles)
• Ostroms Drug & Gifts (2.3 miles)
• Bartell Drugs - Ebt (2.4 miles)
• QFC Pharmacy (3.1 miles)
• Rite Aid (3.5 miles)

Cafes

• Sidekick Coffee (2.2 miles)
• Starbucks (2.3 miles)
• Crystal Creek Cafe (2.6 miles)
• Don’t Yell At Me 不要對我尖叫 (3.2 miles)
• Urban Coffee Lounge (3.4 miles)
• Starbucks (5.5 miles)
• Google (6 miles)

Theaters

• Cinemark Totem Lake And Xd (3.2 miles)
• AMC Alderwood Mall 16 (5.9 miles)

Places of Worship

• Hindu Temple & Cultural Center (3.5 miles)

Hospitals

• Northwest Hospital (6.8 miles)
• Swedish Medical Center (6.8 miles)

Transportation

• Northgate Transit Center (6.8 miles)
• Northgate Station Seattle (6.8 miles)