Vienna Manor Assisted Living

Pros

• The caregivers at Vienna Manor treat residents like family, providing individualized care that sets them apart from other facilities.
• Residents enjoy a loving and homelike atmosphere, with the staff showing kindness and attentiveness to their needs.
• The small number of residents allows for a superior caregiver-to-resident ratio, ensuring each person receives exceptional care.
• Meals are freshly prepared and tailored to individual preferences, with special requests happily accommodated by the staff.
• Vienna Manor is praised for its clean, organized environment and the commitment of management to maintain high standards of care.
• Families feel blessed to be part of the Vienna Manor community, often describing it as a true gift for their loved ones.
• The new administrator has been described as energetic and knowledgeable, bringing a positive change to the facility's management.

Cons

• The care provided at Vienna Manor was inadequate, with residents often left in bathrobes and isolated during meals.
• Staff showed a lack of experience and disregarded family concerns about residents' disorientation and well-being.
• Some reviews indicate that the facility may not be suitable for residents who require more assistance or are not on their best behavior, as they risk being asked to leave.
• The new administrator has received negative feedback regarding her attitude and lack of experience, leading to dissatisfaction among families.
• Activities for residents were challenging due to the limited number of residents, which some found unsatisfactory compared to larger facilities.
• While the facility is described as nice, complaints were made about high costs relative to other options, with an implication that management may not be up to par.

Review

Vienna Manor, an assisted living facility located on Carrington Lane, has garnered a diverse array of reviews that reflect vastly different experiences from families who entrusted their loved ones to its care. Some reviews praise the establishment for its loving and compassionate environment, while others express deep dissatisfaction with the quality of care provided. This duality illustrates the significant variability in caregiving at Vienna Manor, which may hinge on individual staff members or changes in management.

One negative account describes a distressing experience when a resident's family member felt let down by the care provided to their mother. Upon her admission in October 2022 after rehabilitation treatment, expectations were set high based on promises that residents would receive individualized attention and care tailored to their needs—such as dressing nicely and having makeup applied. Unfortunately, these assurances fell flat; instead, the resident spent much of her time in a bathrobe and eating alone in the living room. The reviewer recounted struggles with staff who seemed unwilling to heed important information about their mother's historical challenges with group living environments, potentially exacerbating her disorientation. An incident where the resident fell due to a confusing room arrangement further highlighted negligence that led to hospitalization.

Contrasting this experience are several glowing reviews that describe Vienna Manor as a “gift from heaven.” Families have reported consistently exceptional care for their loved ones throughout extended stays at the facility. These accounts frequently mention how caregivers build strong relationships with residents due to the intimate setting—since each house only accommodates eight residents, personalized attention is more achievable. One family shared that their elderly father thrived there for nearly two years due to attentive staff who regularly catered meals specifically to his preferences—creating a warm sense of home rather than just a nursing facility.

Many reviewers emphasize how integral love and compassion are in this environment. Describing it as “family level care,” they speak highly of the dedication exhibited by both caregivers and management alike. Regular visits revealed not only consistent professionalism but also genuine affection towards all residents, creating a familial atmosphere where each person feels valued and respected. One family praised owners Rosa and Bill for being accessible and actively engaged with residents' well-being—a sentiment echoed across various positive testimonials.

However, some voices highlight potential shortcomings related to activities available for residents. While many families appreciate Vienna Manor’s approach towards individualized care resulting from limited capacity, they note that engaging seniors in activities can pose challenges within such small groups. Some reviewers expressed concern that incoming residents who might require more active stimulation could feel out of place or disengaged compared to other individuals residing there.

A few recent concerns regarding management surfaced as families transitioned into new leadership at Vienna Manor. Positive recollections about former managers gave way to critiques about newer administrators allegedly lacking experience or professionalism when interfacing with families or managing day-to-day operations effectively. Although these changes prompted frustration among some relatives seeking stable oversight for their loved ones’ futures within Vienna Manor’s walls, others noted improvements brought on by new staff members eager to revitalize aspects of daily life at the facility.

In conclusion, Vienna Manor presents polarizing adherence between exemplary caregiving experiences versus discouraging lapses in attention given certain individuals’ needs during crucial moments such as transitions into unfamiliar environments like assisted living facilities can prove overwhelming without proper handling mechanisms laid out beforehand by adequately trained personnel committed deeply enough toward rendering true compassion through quality service measures amidst challenges faced routinely within residential settings dedicated primarily toward senior population health maintenance efforts overall.

This part of Vienna, Virginia offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable lifestyle. With multiple pharmacies in close proximity, accessing prescription medications is easy. There are also numerous dining options, including familiar chains like McDonald's and Panera Bread, as well as more upscale establishments like Patsy's American and Shamshiry. The area boasts several parks for leisurely walks or outdoor activities, such as Foxstone Park and Wolf Trap National Park. Additionally, there are top-notch medical facilities nearby, such as Inova Heart and Vascular Institute and Virginia Heart, ensuring easy access to healthcare services. Public transportation is also readily available with the Tysons Corner Metro Station located just 1.2 miles away. Overall, this neighborhood provides a convenient and well-rounded environment for seniors looking to settle down in Vienna.

Restaurants

• McDonald's (0.3 miles)
• Greenhouse Bistro (0.4 miles)
• McDonald's (0.9 miles)
• McDonald's (1 miles)
• Patsy's American (1 miles)
• Shamshiry (1.1 miles)
• Shake Shack (1.2 miles)

Cafes

• Panera Bread (0.6 miles)
• Paris Baguette (0.9 miles)
• Bluestone Lane Tysons Boro Café (0.9 miles)
• Starbucks (1.2 miles)
• Shotted Specialty Coffee (1.3 miles)
• Caffe Amouri (1.4 miles)
• Starbucks (1.5 miles)

Parks

• Foxstone Park (0.9 miles)
• Wolf Trap National Park for the Performing Arts (1.8 miles)
• Tysons Pimmit Park (2 miles)
• Daniels Run Park (4.9 miles)
• Van Dyck Park (5.1 miles)
• Great Falls Park (5.8 miles)
• Chesapeake and Ohio Canal National Historic Park (5.8 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)

Theaters

• ShowPlace ICON at The Boro (0.9 miles)
• AMC Tysons Corner 16 (1.3 miles)
• Cinemark Fairfax Corner 14 and XD (7.2 miles)

Transportation

• Tysons Corner Metro Station (1.2 miles)
• Vienna/Fairfax - GMU Metro Station (2.9 miles)
• East Falls Church Metro Station (5 miles)
• Ballston-MU Metro Station (7.4 miles)

Places of Worship

• McLean Islamic Center (1.6 miles)
• Islamic Center Northern Virginia Trust (7.1 miles)

Physicians

• Virginia Heart (3 miles)
• Otolaryngology Associates, PC (5.5 miles)
• Eye Specialists and Surgeons of Northern Virginia (7.4 miles)
• Fairfax Allergy (7.5 miles)

Hospitals

• Inova Heart and Vascular Institute (3.9 miles)
• Inova Fairfax Medical Campus (3.9 miles)
• Labor and Delivery - Fairfax Hospital (4 miles)
• Reston Hospital Nursery (7.3 miles)
• Sibley Memorial Hospital (7.4 miles)
• Inova Vascular Diagnostic and Imaging Services - Fair Oaks (7.6 miles)