Bickford of Suffolk

Pros

• The staff at Bickford assisted living goes above and beyond for residents.
• The facility is always decorated beautifully, creating a home-like atmosphere.
• The staff is friendly, helpful, and always smiling.
• Bickford has been successful in keeping residents safe, happy, and healthy during the challenges of Covid-19.
• The variety of food options offered at Bickford is impressive.
• The staff at Bickford is personable and has a genuine love and care for residents.
• The facility is clean and provides large areas for dining and relaxation.
• The director of Bickford was professional, polite, and showed the community in a positive light during the tour.
• Recreation therapy at Bickford is outstanding with engaging activities for residents.
• The environment at Bickford is beautiful and residents seem content and engaged.
• Some statements have been edited for conciseness.)

Cons

• The price was higher than others in the area.
• The food is subpar for the cost of the facility.
• They changed my father's medication without even telling us.
• The director never provided any condolences or said anything after my father passed away.
• Insufficient care of patients for the money paid.
• Needs a new Physician Assistant (PA).
• The Director either needs training or replacing.
• We had trouble with our sister getting all of her medication.
• Finger food for our blind sister was rarely provided as promised.
• Our family had hoped for more skilled staff that understood aggressive forms of dementia better.
• If your family member has special needs or requires specific care, this may not be the best place.
• These statements are subjective and based on individual experiences, opinions, and expectations.

Review

Bickford assisted living community in Suffolk, Virginia has garnered rave reviews from multiple individuals who have had personal experiences with the facility. One reviewer was particularly impressed during their tour, noting that the staff was friendly and knowledgeable. However, they did mention that the price of Bickford was higher compared to others in the area.

Another individual shared their positive experience with their mother-in-law residing at Bickford for almost three years. They praised the beautifully decorated one-level facility and the warm and welcoming staff. According to them, everyone at Bickford goes above and beyond to ensure the comfort and well-being of their loved one. The family meetings held by the staff throughout the year were also appreciated as they provided a great way to connect with everyone.

A daughter of a resident expressed her satisfaction with Bickford's attention to her father's medical needs. Despite his dementia, he is still able to do things for himself to some extent. The daughter commended the staff for promptly notifying her after her father experienced falls and for providing excellent nursing care when a medical condition arose. She also mentioned how effective Bickford's COVID-19 protocols were in keeping residents safe.

One reviewer mentioned that while their mother could be difficult at times, Bickford managed her well, making her feel comfortable and at ease. The only downside mentioned was subpar food quality, prompting them humorously to suggest cooking meals for all residents themselves.

Another individual highly praised Bickford as a family-oriented community that feels like someone's home as soon as you walk in. They commended the friendly and personable staff and expressed gratitude for having their family member reside there.

One short review highlighted Bickford as a good place to work without providing further details or context.

The upcoming opening of a Bickford location in Virginia Beach was eagerly anticipated by one satisfied reviewer who found it to be a fantastic facility for memory care support. They admired the friendly attitudes of the staff and expressed excitement about the new location.

The cleanliness and spaciousness of Bickford were praised by a reviewer who mentioned large dining areas, a game room, and helpful staff. They also noted that interactions between staff and residents were positive.

In terms of amenities and layout, one reviewer described their tour experience at Bickford. They mentioned the nice-sized rooms, a dining area with small tables and a bar set up, as well as a game room/movie room. The facility includes an Alzheimer's and dementia area with enhanced security measures. The overall impression was of a clean, modern environment without any unpleasant odors.

While the majority of reviews were positive, one individual expressed disappointment with certain aspects of Bickford. They criticized a medication change without proper communication, issues with receiving finger food for their blind sister, lack of sufficient staff with knowledge of aggressive forms of dementia in the memory center, and little interaction from the facility's director following the passing of their father.

Overall, Bickford assisted living community in Suffolk received high praise for its welcoming atmosphere, caring staff, beautiful decor, efficient operations, well-rounded activities program, and commitment to resident safety during challenging times such as COVID-19. However, there were isolated concerns about price comparison to other facilities in the area, food quality, communication regarding medication changes, specific dietary needs for visually impaired individuals, specialized care for aggressive forms of dementia in the memory center, and lack of personal attention from higher management during times of loss.

This part of Suffolk, Virginia offers a variety of amenities and services that cater to senior living needs. With multiple dining options such as Arby's, Chick-Fil-A, and La Parrilla Mexican Grill nearby, residents can enjoy convenient access to delicious meals. In addition, there are several cafes like Starbucks and Panera Bread for socializing or grabbing a quick bite to eat. For medical needs, there are reputable physicians and hospitals close by, including Chesapeake Center for Cosmetic and Plastic Surgery and Bon Secours Maryview Medical Center. Outdoor enthusiasts will appreciate the proximity of parks like Dunedin Park and Crossings Park for leisurely walks or enjoying nature. Furthermore, pharmacies like Walgreens and CVS Pharmacy are easily accessible for medication needs. Overall, this area provides a well-rounded environment with essential services for seniors looking to settle in Suffolk, Virginia.

Restaurants

• Arby's (0.6 miles)
• Chick-Fil-A (0.7 miles)
• Freddy's Frozen Custard & Steakburgers (1.1 miles)
• La Parrilla Mexican Grill (1.9 miles)
• Taco Bell (2 miles)
• McDonald's (2.2 miles)
• Decoys (2.7 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (7.4 miles)
• Panera Bread (7.5 miles)
• Panera Bread (7.8 miles)
• Cafe Stella (8 miles)
• Starbucks (8 miles)
• Coalescence Coffee (8.3 miles)

Physicians

• Chesapeake Center for Cosmetic and Plastic Surgery (1.1 miles)
• Gastrointestinal & Liver Specialists of Tidewater (1.1 miles)
• Bon Secours Vein and Vascular Specialists (1.1 miles)
• Mast One Spine Center (1.5 miles)
• Lakeview Medical Center (1.5 miles)
• Prashanthi Koduri M.D. (1.5 miles)
• Edward Lynch DO (1.6 miles)

Parks

• Dunedin Park (2.1 miles)
• Crossings Park (2.6 miles)
• Bennetts Creek Park (3.4 miles)
• FunVille Playground and Cafe Chesapeake (4.2 miles)
• Portsmouth City Park (5.7 miles)
• Victory Park (6.4 miles)
• The Pagoda & Oriental Garden (8.1 miles)

Pharmacies

• Walgreens (2.3 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walmart Pharmacy (3.9 miles)
• Bj's Pharmacy (4.5 miles)
• Walgreens (6.3 miles)
• Drug Center Pharmacy (6.3 miles)

Places of Worship

• Westhaven Baptist Church (5.7 miles)
• Twine Memorial Holy Temple (7.5 miles)

Hospitals

• Maryview Medical Ambulatory Surgery Recovery (5.8 miles)
• Bon Secours Maryview Medical Center (5.8 miles)
• Portsmouth General Hospital (7.7 miles)
• Naval Medical Center Portsmouth (7.7 miles)

Transportation

• Old Point Junction (7.2 miles)