Bon Secours-Maryview Nursing Center

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Pros

• The staff at Northern Cardinal made families feel like they were part of a caring community, providing prompt care and compassion during difficult times.
• Bon Secours is recognized for its cleanliness and professional environment, immediately creating a positive impression upon arrival.
• Families expressed satisfaction with the rehabilitation process at Bon Secours, noting that their loved ones received good care leading to successful recovery.
• Visitors observed residents at Bon Secours enjoying their time, showcasing energy and spirit while receiving attentive service from the staff.
• The warm and home-like atmosphere at the facility was appreciated by visitors, making them eager to return and connect with their loved ones.

Cons

• The facility demonstrated a lack of compassion and care for its residents, leading to inadequate treatment and attention.
• Staff displayed unprofessional behavior, including poor attitudes and a disregard for the needs of the elderly patients.
• Residents suffered from neglect, experiencing issues like bed sores due to insufficient care and infrequent hygiene practices.
• Communication from staff was poor, with families feeling ignored or misled regarding their loved ones’ conditions and care plans.
• The overall cleanliness of the facility was subpar, raising concerns about sanitation and hygiene standards.
• There was a noticeable shortage of staff, which contributed to delayed responses to resident calls for assistance.
• Families reported distressing incidents where residents were treated disrespectfully or even put out without proper arrangements or support.

Review

Across various nursing facilities, experiences can vary dramatically, revealing a complex tapestry of care, compassion, and neglect. A recent collection of reviews highlights the stark contrasts faced by families in search of quality care for their elderly loved ones. On one end of the spectrum is Northern Cardinal, where one reviewer expressed profound gratitude for the warm reception received during a difficult time. The staff’s prompt and compassionate approach instilled a sense of hope and belonging in a challenging decision-making process regarding long-term care for their mother. Such feedback underscores the importance of empathy and familial support within healthcare settings, serving as an uplifting reminder that many professionals dedicate themselves to being "angels on earth."

In sharp contrast, another reviewer detailed a harrowing experience with their father at a different facility, describing neglectful treatment that led them to remove him from the premises in the early hours after being informed he would no longer receive assistance with basic hygiene needs. This account speaks volumes about systemic failures within some institutions where basic dignity is compromised. To be bedridden and not have adequate help during dire situations reflects an alarming trend where personnel may lack either training or sufficient staffing levels to meet residents' essential needs.

Many reviews echo similar sentiments of dissatisfaction across various facilities; complaints range from inadequate medication distribution to subpar food quality. One individual revealed experiencing days when medications were completely omitted along with unfulfilled promises regarding follow-up healthcare services post-discharge. These systemic issues indicate an absence of accountability and poor communication among staff members—a detriment not only to patients but also their families who rely heavily on these assurances during vulnerable times.

The most troubling aspects are highlighted when individuals share their personal sufferings due to neglect or worse yet—oversight leading to serious health concerns like bedsores resulting from insufficient care for bedbound residents. One woman recounted her mother's experience with inadequate attention that left her suffering through painful conditions caused by preventable measures such as elevating feet or regular bathing protocols being ignored altogether. Such stories raise alarm bells about how facilities operate under conditions that allow neglect and mismanagement to flourish unchecked.

Amidst these distressing narratives lies hope found in positive experiences at places like Bon Secours, where family members reported overall satisfaction stemming from attentive staff and efficient operations facilitating recovery for loved ones during rehabilitation periods. Visitors remarked upon the clean environment and controlled access areas signaling a professional undertaking anchored by strong organizational values—certainly comforting assertions considering contrasting reviews regarding careless attitudes displayed elsewhere.

Ultimately, this vivid array of testimonials serves as an urgent call-to-action concerning eldercare quality standards within nursing homes across diverse landscapes. It emphasizes the glaring need for consistent oversight mechanisms ensuring caregivers provide adequate compassion while emphasizing dignity for residents who often find themselves vulnerable within these systems. Families must remain vigilant advocates for their loved ones’ well-being—a demanding endeavor reflecting both love’s tenacity amidst bureaucracy's ruthlessness but ultimately steering toward better practices designed to promote healthy elderly living environments across all facilities involved in geriatric care provision. When confronted with such stark realities juxtaposed against commendable instances of commitment towards patient wellness, it becomes clear: relentless efforts toward improvement must prevail if we are ever going to guarantee meaningful lives enriched by respect regardless of age or ability level amid our society's aging population crisis today.

Physicians

• Lakeview Medical Center (0.4 miles)
• Mast One Spine Center (0.7 miles)
• Chesapeake Center for Cosmetic and Plastic Surgery (0.9 miles)
• Gastrointestinal & Liver Specialists of Tidewater (0.9 miles)
• Bon Secours Vein and Vascular Specialists (0.9 miles)
• Southside Eye Care (1.1 miles)
• Endocrinology & Diabetes Center (1.2 miles)

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.6 miles)
• Arby's (0.9 miles)
• Taco Bell (1.1 miles)
• Chick-Fil-A (1.2 miles)
• McDonald's (1.2 miles)
• Spaghetti Eddie's Pizza Cafe (1.3 miles)
• Hardee's (1.7 miles)

Parks

• Dunedin Park (0.8 miles)
• Crossings Park (1.1 miles)
• FunVille Playground and Cafe Chesapeake (2.7 miles)
• Bennetts Creek Park (3.1 miles)
• Portsmouth City Park (4.4 miles)
• The Pagoda & Oriental Garden (7.4 miles)
• Victory Park (7.8 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (7.2 miles)
• Panera Bread (7.3 miles)
• Cafe Stella (7.4 miles)
• Starbucks (7.5 miles)
• Starbucks (7.5 miles)
• Starbucks (7.6 miles)

Pharmacies

• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.4 miles)
• Bj's Pharmacy (3.1 miles)
• Drug Center Pharmacy (5.2 miles)
• Walgreens (5.2 miles)

Places of Worship

• Westhaven Baptist Church (4.5 miles)
• Twine Memorial Holy Temple (6.5 miles)

Hospitals

• Maryview Medical Ambulatory Surgery Recovery (4.8 miles)
• Bon Secours Maryview Medical Center (4.8 miles)
• Portsmouth General Hospital (6.8 miles)
• Naval Medical Center Portsmouth (6.9 miles)
• Chkd (7.8 miles)

Transportation

• The Tide MacArthur Square Station (7.7 miles)