Bon Secours-Maryview Nursing Center in Suffolk, VA
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4775 Bridge Road, Suffolk, VA 23435
For more information about senior living options: (844) 490-3973
The admissions staff made the family feel like they were part of the family. Northern Cardinal is described as angels on earth. The facility looked clean, professional, and was run by the Catholic Church. The residents are full of energy and spirit, and the warmth and home-like atmosphere invites visits. The care service provided by the staff impressed visitors. The facility helped a patient transition out of rehab, leaving the family satisfied.
A nurse told him he would not be cleaned anymore and that staff would not respond to his calls after repeated episodes of diarrhea. The facility left a lot to be desired, with days when medications were not given and the food was terrible. The staff showed major attitudes, there was not enough linen, and a staff member asked if he was going to eat this dog food. The place was unhealthy and not clean; a resident was given a used portable toilet, and there was no professionalism among staff. Although some staff were kind, the overall care was sub-standard due to extreme understaffing; the patient developed painful bed sores, was rarely bathed, and diaper changes were infrequent. The staff were short-handed and not friendly; activities were unavailable due to the virus; meals seemed thrown together with little consideration for diabetics or the sick, and it seemed they were waiting for residents to die. The mother died with more than four hours passing before a check by a CNA or other staff after death was pronounced. There was a lack of concern from the administrator and head nurse, making it a difficult place to leave a family member. Some residents were ignored while caretakers sat at the nurses' station talking on the phone or using computers, appearing to care less.Bon Secours-Maryview Nursing Center in Suffolk is best suited for families seeking a warm, home-like setting where social energy and a sense of community are visible even before the first tour ends. It is a place that can comfort families who value an orderly front desk, a clean lobby, and a facility that projects stability and tradition - traits that many reviewers associate with care rooted in Catholic-affiliated expectations. The strongest appeal lies in the atmosphere: residents appear engaged, staff corridors feel human, and there is a genuine sense of warmth during visits. When care aligns with expectations and staffing is sufficient, this center can deliver a positive rehab-to-long-term transition experience, especially for those who can participate actively in daily routines and advocate for timely care.
However, the caveats are significant and recurring. Numerous accounts describe missed medication administration, delays in referrals, and insufficient follow-through on care plans. Hygiene lapses and repeated complaints about cleanliness surface in several reviews, paired with reports of short-staffing that leaves nurses and CNAs stretched thin. Families recount episodes of ignored calls, unattended needs, and even confrontations with staff. There are also troubling anecdotes about patients being discharged with little notice or proper conveyance of belongings, and about staff attitudes that undermine trust in daily operations. Taken together, these issues render long-term safety and reliability questionable for residents who require steady, vigilant nursing attention.
On the plus side, there are moments when care shows compassion and competence - despite the overall staffing constraints. A handful of staff are described as kind and attentive, and some visitors note that parts of the facility look clean and well-maintained, with a visible sense of vitality among residents during meals and activities. For families who can lean in - monitoring care, pressing for timely med passes, and coordinating with outside agencies - the positives can materialize into meaningful daily life for a loved one. The environment also offers a social rhythm that some residents prefer, which cannot be dismissed in evaluating quality of life, especially for those who thrive on routine and peer engagement.
That said, the positives do not fully offset the core cons. The risk calculus for quality of care becomes skewed when critical tasks like turning patients, preventing bedsores, or performing regular hygiene fail to occur with consistency. The gap between what is promised and what is delivered - especially in medication administration, communication with families, and prompt responses to calls - creates an ongoing liability for families who cannot be present around the clock. Prospective residents should push for concrete data: per-shift staffing levels, nurse-to-patient ratios, turnaround times for call bells, and written care plans with explicit escalation steps. A tour at different times, speaking with the charge nurse, and examining state inspection summaries are non-negotiables.
Those who should consider alternatives are residents with complex medical needs or high risk of complications, as well as families seeking a consistently proactive care culture with transparent communication. If a loved one requires frequent wound care, strict skin care protocols, or insistence on timely medication passes, other local options with stronger staffing and more reliable administration will outperform Maryview. It may still be reasonable to view the center as a temporary, supervised environment while arranging supplemental home health or a move to a facility with demonstrably steadier performance, but only with a firm exit plan and real-time oversight.
In sum, Bon Secours-Maryview Nursing Center presents a mixed proposition: a welcoming, activity-friendly setting with some caring staff, overshadowed by persistent staffing gaps and troubling lapses in safety and accountability. For families able to commit to hands-on oversight and who prioritize social environment over flawless clinical execution, it can work as a transitional option, provided strict monitoring and clear expectations are established from day one. For everyone else, strong consideration should be given to alternatives where consistent nursing care, reliable med administration, and transparent administration form the core of daily operations. The decisive step is a thorough, in-person evaluation that confirms staffing stability, care planning integrity, and a credible pathway to constant quality.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (13 miles away) Newport News Williamsburg International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bon Secours-Maryview Nursing Center in Suffolk, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is equipped with a beauty salon, cable or satellite TV, a computer center, and a gaming room to keep residents entertained and connected. There is also a fitness room and wellness center available for residents to maintain their physical health.
Residents can enjoy delicious meals in the dining room with restaurant-style dining and have access to special dietary restrictions if needed. Housekeeping services are provided to keep living spaces clean and tidy. The community also offers move-in coordination for added convenience.
For recreational activities, there is a small library for literary enthusiasts and outdoor space for those who want to enjoy nature. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
The care services at Bon Secours-Maryview Nursing Center include 24-hour call system and supervision for the safety of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is also implemented to prioritize the emotional well-being of residents.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals located conveniently close by. This provides accessibility to various services and opportunities for social interaction outside the community.
Overall, Bon Secours-Maryview Nursing Center in Suffolk, VA provides a comfortable and supportive environment where seniors can thrive while receiving personalized care and enjoying various amenities and activities.
Bon Secours-Maryview Nursing Center is located at 4775 Bridge Road, Suffolk, VA 23435 in Suffolk city, Virginia
Bon Secours-Maryview Nursing Center on seniors.fyi includes 3 photos including images showing healthcare, coffee station, dining, building, entrance, trees, architecture, outdoor, and more.
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