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Autumn Care Of Portsmouth

Autumn Care Of Portsmouth is a nursing home community in Portsmouth, VA.

Information last verified:


3610 Winchester Drive, Portsmouth, VA 23707

For more information about senior living options: (866) 208-4318

3.7 from 83 reviews
5 stars
48
4 stars
9
3 stars
2
2 stars
3
1 stars
21

Overall Review of Autumn Care Of Portsmouth

differentiator 10 reviews mention this

Nursing care feels consistently attentive

Residents and families describe nursing that pays attention and responds quickly.

A recurring theme is attentive nursing that stays on top of changes and communicates with families. Several reviewers mention nurses checking in, being compassionate and well-led, and stepping in promptly when something changes. In multiple accounts, staff action included fast escalation when an urgent situation came up, with families describing the response as efficient and reassuring. The overall picture is that many stays for rehab and long-term care include close day-to-day clinical attention.

common 8 reviews mention this

Food is a frequent bright spot

Meals are repeatedly described as good, with restaurant-style dining mentioned directly.

Food quality comes up often, with reviewers calling the meals great or amazing and describing variety and special meal events. Some families also note that residents enjoy socializing around meals and that dining works as part of daily life, not an afterthought. The community also offers restaurant-style dining, which aligns with how residents and families talk about the dining experience. Even some mixed reviews still acknowledge the overall quality of the facility’s food compared with what they expected.

  • An empty dining area with multiple tables and chairs arranged neatly.
  • A modern dining area with a table, chairs, and a wall-mounted TV.
common 7 reviews mention this

Activities and community help morale

Activities staff and events support a more engaged routine for residents.

Reviewers describe an activities presence that keeps residents involved, from scheduled programming to resident-centered events. Several accounts highlight fun, engaging activities and note that the activity team helps residents participate, including one-on-one activity time when needed. Families also mention celebrations and outings as part of what makes stays feel less institutional. Taken together, it points to a community approach that supports morale alongside care.

common 18 reviews mention this

Staff compassion shows up often

Many reviewers say staff treat residents with kindness and respect.

Across reviews, people repeatedly describe staff who are friendly, caring, and respectful, with families emphasizing dignity and a “family-like” environment. Multiple reviewers single out administrators, social services, nursing, and patient care techs as supportive and communicative. A few also note that staff leadership and responsiveness help create consistency in daily interactions. Even when reviews include concerns, several still recognize genuinely caring individuals among the team.

caveat 7 reviews mention this

Care and communication can be inconsistent

Some reviewers report problems with responsiveness, cleanliness, or follow-through.

Alongside many positive accounts, there are recurring concerns about how quickly help is provided and whether basic needs are met consistently. Some negative reviews describe call bell delays, residents left in soiled conditions, and issues with cleanliness. Others mention gaps in communication—such as not being informed promptly or difficulties around care coordination and billing. These complaints contrast with the many positive experiences, but they are strong enough to be a clear caveat to consider before placing a loved one.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Norfolk International (9 miles away) Norfolk International (9 miles away)
  • Newport News Williamsburg International (23 miles away) Newport News Williamsburg International (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Drug Center Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • Bj's Pharmacy (3.4 miles)
  • Mac Arthur Pharmacy (3.5 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.7 miles)

Places of Worship

  • Westhaven Baptist Church (0.8 miles)
  • Twine Memorial Holy Temple (1.8 miles)

Hospitals

  • Bon Secours Maryview Medical Center (0.8 miles)
  • Maryview Medical Ambulatory Surgery Recovery (0.9 miles)
  • Portsmouth General Hospital (2.5 miles)
  • Naval Medical Center Portsmouth (2.7 miles)
  • Chkd (4.4 miles)

Restaurants

  • Lisa's Restaurant and Lounge (1.3 miles)
  • Sonic Drive-In (2 miles)
  • Gosport Tavern (2.4 miles)
  • Legend Brewing Depot (2.8 miles)
  • McDonald's (3.2 miles)
  • Plaza Azteca Mexican Restaurant (3.2 miles)
  • Blue Moon Taphouse (3.3 miles)

Parks

  • Portsmouth City Park (1.6 miles)
  • The Pagoda & Oriental Garden (3.3 miles)
  • FunVille Playground and Cafe Chesapeake (4.1 miles)
  • Crossings Park (4.4 miles)
  • Dunedin Park (4.4 miles)

Physicians

  • Family Medicine Healthcare- Dr. Abdelshaheed (2.4 miles)
  • Neurosurgical Associates, PC (3.3 miles)
  • Tidewater Ear Nose & Throat (3.4 miles)
  • The King's Daughters Milk Bank at CHKD (3.4 miles)
  • Ivor Barry Kaplan (3.4 miles)
  • Collins Jay N MD-Eastern VA Medical School Department (3.4 miles)
  • Renaissance Pediatrics, PC (3.4 miles)

Cafes

  • Starbucks (3.4 miles)
  • Cafe Stella (4.2 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.3 miles)
  • Coalescence Coffee (4.6 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (6.2 miles)

Transportation

  • The Tide MacArthur Square Station (3.5 miles)

Frequently Asked Questions

Where is Autumn Care Of Portsmouth?
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