The Morris's Assisted Living in Richmond, VA
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2514 West Grace Street, Richmond, VA 23220
For more information about senior living options: (844) 490-3973
Westminster Canterbury's independent living areas are beautiful and well-maintained, offering a high-quality lifestyle for active residents. Jazmond Jackson is an excellent unit manager who makes everyone on his unit feel comfortable and well-supported. The admissions director with Canterbury is amazing - compassionate, competent, knowledgeable, and helpful. The facility is described as first-class with first-class staff. The new promenade restaurant section impressed guests with outstanding food and professional, attentive service. Staff and residents are among the best people one could meet, providing a wonderful life-changing experience. The end-of-life care is incredibly compassionate, with nurses offering empathetic and supportive care. Westminster Canterbury is a top-tier retirement community, with excellent staff, food, activities, and well-maintained grounds.
The facility is short-staffed and cannot assist all residents in a timely manner. The nurse supervisor refused to acknowledge concerns and threatened to escort the reviewer off the premises. The patient's TV never worked despite repair requests and assurances it would be fixed. There are persistent gaps in basic caregiving, with staff described as disengaged, dismissive, or overwhelmed. An ammonia odor pervades the care floors, signaling poor environmental quality. Administrators are criticized for poor communication and failing to follow up after incidents like a fall. Staff are described as rude, passive-aggressive, and there are claims of discrimination against Black staff. The facility is perceived as too expensive for the level of care provided, with some advising to keep a loved one at home. The reception is unhelpful in urgent situations and fails to respond promptly.This community is best suited for families evaluating a Richmond luxury continuing-care campus where independent living and on-site care are seamlessly integrated, and where the emphasis is on hotel-like amenities, security, and a full calendar of activities. It serves seniors who prize high-end design, restaurant-style dining, well-kept grounds, and a broad array of programs - from art and woodworking to water aerobics and performances - and who can justify a premium price for the comfort of knowing skilled nursing and memory-care options are on site if the need arises. For someone who wants effortless transitions between living options in a refined setting, this environment can feel like a turnkey answer.
Those weighing alternatives should note who may want to consider other paths. If the expectation centers on consistently dependable, proactive caregiving across all shifts - especially for residents with dementia, significant mobility issues, or frequent health fluctuations - the experiences described by families raise red flags. Dialogue gaps, delays in response, and uneven care quality in the on-site care unit suggest that some families might be better served by communities with stronger staffing discipline, clearer accountability, and more transparent communication. Budget-sensitive families may also prefer options with lower total cost of ownership where care quality and responsiveness remain reliably high.
The strongest pros here - superb physical settings, thoughtful design, and abundant amenities - do offer real value that can offset several drawbacks for the right resident. The promenade dining experiences and the level of service on some units stand out, and when the staff are engaged, residents report meaningful connections, compassionate nursing, and positive end-of-life care. Acknowledgments of first-class leadership on specific units, plus a chef-driven dining program and robust activity calendars, reinforce the sense that this is a community committed to quality in day-to-day life. When care is well-delivered, the positive impact on quality of life is substantial.
Yet the main cons temper that upside with discipline. Across reviews, chronic understaffing and uneven care delivery surface as meaningful barriers to trust: delayed call-bell responses, inconsistent assistance with hygiene, and a perception that urgency lags on routine needs. Administrative communication also emerges as a recurring fault line - discharge planning confusion, forgotten follow-ups, and administrators slow to respond to family questions undermine confidence at critical moments. Safety concerns - occasional falls, difficult-to-navigate layouts, and questions about the suitability of certain bathing facilities - underscore that comfort and elegance do not guarantee consistent, attentive care.
The experience is distinctly mixed. Some residents and families sing praises for dedicated nurses, particularly in end-of-life care, and for leaders who establish a calm, supportive environment on their shift. Other accounts highlight professional tensions, unhelpful HR interactions, and a sense that the environment can become toxic or inequitable, depending on who is on duty. These disparities matter: in a setting this expensive and promise-laden, consistency - especially around communication, responsiveness, and care quality - becomes the primary driver of satisfaction or regret. The contrast between standout staff and those perceived as disengaged is not just a quirk; it shapes every decision about staying or moving on.
In the end, the decision hinges on both current needs and future uncertainty. If choosing this campus, families should press for concrete, data-backed assurances: current staff-to-resident ratios by shift and unit; average call-bell response times; a transparent care-monitoring framework for the "At Home" or on-site care segment; and a firm discharge and transport policy with timely updates. Demand a comprehensive cost breakdown that includes care services beyond the base rate, plus menus, activity calendars, and sample caregiver notes. For many families, exploring more affordable options or supplementing with home-health services may yield a more predictable, personally tailored continuum of care - without sacrificing the security and breadth of services that a luxury campus promises.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Morris's Assisted Living, a welcoming and supportive community located in the heart of Richmond, VA. Our board and care home is designed to provide a warm and nurturing environment where residents can enjoy their independence while receiving the assistance they need.
At Morris's Assisted Living, we pride ourselves on offering a variety of amenities to enhance our residents’ quality of life. Our spacious dining room is ideal for enjoying delicious meals, while our fully furnished living spaces provide comfort and convenience. Residents can relax in our beautiful garden or take advantage of our outdoor spaces. We also offer comprehensive housekeeping services and move-in coordination to ensure a smooth transition.
Our dedicated staff is committed to providing personalized care through a range of services tailored to meet individual needs. This includes assistance with activities of daily living such as bathing, dressing, and transfers, as well as coordination with healthcare providers to manage health conditions effectively. We understand the importance of nutrition; therefore, we prepare meals that cater to special dietary restrictions and diabetes diets. Additionally, medication management ensures that residents stay on track with their prescriptions.
Residents can engage in scheduled daily activities that promote social interaction and mental stimulation. With access to high-speed Wi-Fi and telephone services, staying connected is easy.
Morris’s Assisted Living is conveniently located near an array of amenities and resources, including 12 cafes, 10 parks for leisurely strolls, 36 nearby restaurants for dining out, multiple pharmacies and physicians within close proximity, as well as hospitals for medical emergencies. For those seeking spiritual engagement or entertainment options, there are several places of worship nearby along with a theater.
Transportation arrangements are readily available for medical appointments or outings into the community. At Morris’s Assisted Living, we strive to create an enriching environment where seniors can thrive surrounded by care and camaraderie. Come discover why so many choose us as their home!
This part of Richmond, Virginia offers a diverse range of amenities and services that cater to the needs of senior citizens. With a variety of restaurants such as Chicken Fiesta, Lee's Famous Recipe Chicken, and Joe's Inn, there are plenty of dining options within close proximity. Additionally, multiple cafes like Starbucks and Blanchard’s Café provide convenient spots for socializing or enjoying a relaxing cup of coffee. For healthcare needs, there are several pharmacies located nearby such as CVS Pharmacy and Walgreens. The area also boasts several parks like Byrd Park and Dogwood Dell for leisurely strolls or picnics. In terms of medical facilities, there are reputable physicians and hospitals including VCU Medical Center Emergency Department and Children's Hospital of Richmond at VCU. Overall, this neighborhood in Richmond offers a vibrant community with easy access to essential services making it an ideal location for senior living.
The Morris's Assisted Living is located at 2514 West Grace Street, Richmond, VA 23220 in Richmond city, Virginia
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
