Executive Care - Richmond South, VA in N Chesterfield, VA

Pros

• They reliably send caregivers who meet clients' needs.
• They are among the best options; loved ones always receive the care they need.
• The staff are compassionate, cooperative, and accommodating.
• Tim and his team are valued resources for families; clients are in good hands.
• Executive Home Care served as a lifeline during a crisis, with Tim and his team being extraordinarily patient and helpful.
• Misty goes above and beyond and feels like part of the family.
• The staff are outstanding and treat clients with care and respect.
• They are respectable and trustworthy.
• The team provides comprehensive in-home care; no task is too small, from incontinence care to light housekeeping and meal prep.

Cons

• One reviewer wouldn’t recommend Executive Home Care.

Review

Executive Care - Richmond South is best suited for families seeking dependable, scalable in-home care for aging loved ones who wish to remain at home but rely on steady caregiver support. The service model centers on matching caregivers to individual needs and providing prompt access when crises arise. Across reviews, caregivers are described as punctual, patient, and capable with both daily tasks and more complex needs, including memory support, meal preparation, light housekeeping, and personal care. Leadership is repeatedly praised for accessibility and a proactive stance; Tim Hayes and the local office are portrayed as trustworthy partners focused on safety and comfort. The capacity to scale care, from occasional overnight help to 24/7 coverage during a crisis, emerges as a core strength. That flexibility matters when a loved one’s condition shifts quickly, enabling families to navigate changes without surrendering care or independence.

Those seeking a traditional residential campus with expansive on-site programming may want alternatives. If the priority is a fixed, shared living environment with built-in social life, a licensed memory-care or assisted-living facility may better fit preferences. A minority of reviewers express reservations, signaling that fit or timing can vary. While rare, such feedback underscores the need for clear expectations and active involvement from families. Prospective clients should enter with a concrete plan, a desired caregiver profile, and a request for continuity where possible. Being prepared to adjust assignments or call in backups during peak periods helps maximize reliability and keeps the care plan aligned with the loved one’s evolving needs.

On the upside, the program’s strengths consistently translate into real-world stability. Families report caregivers who meet needs and sometimes exceed expectations, delivering compassionate, respectful care that feels personal. The leadership team, hands-on, proactive, and accessible, regularly resolves issues and secures replacements quickly when needed. Memory-care supports are clearly prioritized; caregivers who connect with residents and establish routines matter, and staff who build rapport with the broader community are singled out as a hallmark. The ability to source additional care or back-up coverage without long delays means crises don’t derail progress. The result is a service that often feels like a trusted family extension rather than a service provider.

Another strong advantage is keeping a loved one at home longer, avoiding early nursing-home placement. Families describe steady care over months or years, with the option to ramp up from limited weekly hours to full-day or round-the-clock coverage as conditions change. Overnight and respite care provide essential relief for family caregivers, and crisis responsiveness is repeatedly cited as reliable. Continuity, caregivers who form genuine connections with clients and families, reduces stress by preserving familiar routines and environments. Coordination with nurses and office staff appears efficient, with regular check-ins that help families stay confident in decisions during tough moments. Taken together, the practical gains, stability, adaptability, and home-centered care, outweigh the occasional hiccup inherent in any high-demand service.

Still, a cautious decision-maker will note the potential for occasional scheduling gaps or misalignment during holidays. A single negative review signals that fit may not click for every family, reinforcing the need for proactive planning. The recommended approach is clear: secure a detailed written plan, request caregiver continuity where possible, and establish consistent, open communication with Tim, Amanda, and the scheduling team. Ask for backup caregivers in advance and define how changes in condition will trigger reassignments. Consider a trial period to verify compatibility and keep expectations explicit around crisis response and overnight coverage. When the plan is well-structured and supported by an engaged leadership team, the service delivers the dependable, compassionate care praised by the majority.

In sum, Executive Care - Richmond South stands out for families wanting trustworthy, flexible in-home care that grows with a loved one’s needs. The combination of reliable caregivers, a responsive leadership group, and proven scalability, through overnight and 24/7 options, creates a compelling alternative to nursing-home placement for many dementia and complex-care scenarios. The strongest fit is a senior who benefits from a familiar home environment, caregivers who adapt to routines, and dependable support for medical tasks and daily living. For families prioritizing a true on-campus social life, built-in clinical oversight, or a fixed campus-style program, other licensed facilities may be a better match. For those who value quick responsiveness, strong caregiver matching, and the sense that the team treats a loved one as family, this Richmond South operation deserves serious consideration. Engaging Tim and the care coordinators will reveal a practical, actionable path to sustainable in-home care.

This part of North Chesterfield, Virginia offers a variety of amenities and services that cater to individuals looking for a peaceful and convenient place to settle down in their senior years. With several places of worship nearby such as Central Baptist Church and St Edward's Church, residents can easily continue practicing their faith. Additionally, there are numerous healthcare options including Midlothian Medical Care and Arthritis Specialists, ensuring access to quality medical services. The abundance of parks like Rockwood Park and Huguenot Park provide opportunities for outdoor recreation and relaxation. There are also several dining options ranging from fast food restaurants like Sonic Drive-In to cafes like Perk for those looking to dine out. Furthermore, the area is home to a variety of pharmacies such as CVS Pharmacy and Walgreens for easy access to medications. Overall, this neighborhood offers a well-rounded community with convenient amenities for seniors looking to enjoy their retirement years in a peaceful environment.

Places of Worship

• Central Baptist Church (1 miles)
• St Edward's Church (3.7 miles)
• New Life United Methodist Church (6.9 miles)
• Second Baptist Church (7.4 miles)
• Christadelphian Chapel (7.7 miles)
• Tikvat Israel Congregation (7.9 miles)
• Remnant Church (8.1 miles)

Physicians

• Midlothian Medical Care (1.7 miles)
• Nilsen Eye Care (1.9 miles)
• Arthritis Specialists (2.3 miles)
• Olivero Thomas A J DDS (3.5 miles)
• OrthoVirginia - Chippenham (3.8 miles)
• Midlothian Family Practice (3.9 miles)
• Partner Medical Doctors (4 miles)

Parks

• Rockwood Park (1.9 miles)
• Huguenot Park (2.7 miles)
• Reidelbach Park (3.6 miles)
• Charter Colony Playground (4.7 miles)
• Forest Hill Park (6.6 miles)
• Barker Field Dog Park (6.9 miles)
• Dogwood Dell (7 miles)

Restaurants

• Apollo's Flame Baked Pizza and Grill (2 miles)
• Sonic Drive-In (2.2 miles)
• Cook Out (2.3 miles)
• Little Caesars Pizza (2.5 miles)
• Chick-Fil-A (2.8 miles)
• McDonald's (3.6 miles)
• McDonald's (4.2 miles)

Hospitals

• CJW Medical Center (2.3 miles)
• Hunter Holmes McGuire VA Medical Center (6.4 miles)
• Bon Secours Richmond Health (6.6 miles)
• St Marys South Building (8.2 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• Wegmans (2.8 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)

Cafes

• Perk (4 miles)
• Starbucks (5 miles)
• Panera Bread (6.7 miles)
• Lamplighter (7.8 miles)
• Starbucks (8 miles)
• Starbucks (8.2 miles)

Theaters

• Commonwealth 20 & Imax (4.8 miles)
• Regal Westchester Commons (6.4 miles)