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Comfort Homes in Richmond, VA

Comfort Homes is a senior community in Richmond, VA.

Information last verified:

9019 Forest Hill Ave # 8C, Richmond, VA 23235

To contact a resident: (804) 330-2808

For more information about senior living options: (866) 208-4318

5 from 23 reviews
5 stars
23
4 stars
0
3 stars
0
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1 stars
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Overall Review of Comfort Homes

differentiator 7 reviews mention this

Caregiver matching feels personal

Residents describe a careful matching process that adapts to changing needs.

Multiple reviewers say they were matched with caregivers who fit their specific situation and preferences, not just a generic aide. In several accounts, the owner or management met with the family, assessed needs, and then arranged the right caregiver team. Reviewers also describe the service as responsive when care needs evolved, including step-in support during a health crisis. Some families specifically mention references and rapport with the assigned caregiver after the initial match.

common 5 reviews mention this

Communication is consistently strong

Residents highlight clear, timely communication with the care team and management.

Several reviewers emphasize that communication is professional, clear, and consistently kept up. Families describe management relaying their feedback to caregivers and staying in contact so they could confirm loved ones were safe and well cared for. When issues came up, reviewers say the communication lines were open and problems were addressed quickly. In at least one account, a caregiver’s needs were directly communicated to home health aids to support daily goals like safe mobility.

differentiator 2 reviews mention this

Support ramps up to 24/7

Reviewers describe getting high-intensity care, including round-the-clock support when needed.

A couple of reviews mention situations that required intensive coverage, such as a health crisis or late-stage needs. One reviewer describes Tiffany stepping in to ensure round-the-clock care, while another describes transitioning from 12 hours per day to 24/7 care. Both accounts tie the higher coverage to the ability to keep communication going so family members felt confident about ongoing safety and comfort.

common 17 reviews mention this

Caregivers come across as compassionate

Across reviews, caregivers are repeatedly described as kind, caring, and dependable.

Many reviewers use language like godsend, compassionate, caring, and gentle to describe the people providing support. Families describe caregivers as attentive and focused on the loved one’s well-being, including helping with safe walks, exercises, and daily engagement. Several accounts also note that caregivers showed respect and real concern during difficult moments, and that the service felt reliable and easy to work with day to day. Overall, the recurring theme is that the hands-on care feels personal rather than transactional.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Transportation

  • Richmond International (14 miles away) Richmond International (14 miles away)

Nearby Places of Interest

Restaurants

  • McDonald's (0.1 miles)
  • Apollo's Flame Baked Pizza and Grill (2.2 miles)
  • Cook Out (2.7 miles)
  • Sonic Drive-In (2.8 miles)
  • Chick-Fil-A (3 miles)
  • Jack Brown's Beer and Burger Joint (3.7 miles)
  • McDonald's (4.7 miles)

Cafes

  • Perk (0.1 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (5 miles)
  • Lamplighter (5.2 miles)
  • Starbucks (5.4 miles)
  • Blanchard’s Café (5.4 miles)
  • Starbucks (5.7 miles)

Physicians

  • Primary Health Group (0.2 miles)
  • NorthStar Community (0.3 miles)
  • Richmond Ear Nose & Throat Specialists (1.2 miles)
  • Virginia Ivf & Andrology Center (1.3 miles)
  • Arthritis Specialists (2.4 miles)
  • OrthoVirginia - Chippenham (2.4 miles)
  • Bhatti Jawad Dr Virginia Pain Network And Clinics Richmond (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (2.4 miles)
  • Kroger Pharmacy (2.5 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.3 miles)
  • Wegmans (3.9 miles)

Places of Worship

  • St Edward's Church (1.6 miles)
  • Second Baptist Church (4 miles)
  • Central Baptist Church (4.9 miles)
  • Christadelphian Chapel (4.9 miles)
  • Tikvat Israel Congregation (5.2 miles)
  • Remnant Church (5.3 miles)

Parks

  • Reidelbach Park (1.6 miles)
  • Huguenot Park (2.3 miles)
  • Dogwood Dell (4.5 miles)
  • Barker Field Dog Park (4.6 miles)
  • Forest Hill Park (5.1 miles)
  • Byrd Park (5.4 miles)
  • Rockwood Park (5.8 miles)

Hospitals

  • CJW Medical Center (2.4 miles)
  • St Marys South Building (4.4 miles)
  • Hunter Holmes McGuire VA Medical Center (5.9 miles)

Theaters

  • Bow Tie Movieland at Boulevard Square (5.8 miles)

Frequently Asked Questions

Where is Comfort Homes?

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