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The Hidenwood Retirement Community in Newport News, VA

The Hidenwood Retirement Community is an assisted living community in Newport News, VA.

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The Hidenwood Retirement Community in Newport News, VA

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  • Interior

    A cozy bedroom with a bed, nightstand, and dresser, lit by natural light from a large window.

  • Decor

    A bright and minimalist bedroom with a neatly made bed and ample natural light.

  • Living Room

    A cozy living room with a sofa, coffee table, armchair, and two lamps by the window.

  • Building

    A hotel building with a flowering tree and a parking lot in the foreground.

  • Trees

    A peaceful patio with comfortable outdoor seating and an umbrella, surrounded by greenery and a white fence.

  • Windows

    A cozy apartment with a dining area and living room featuring a table, chairs, sofa, and bright lighting.

  • Dining

    A bright and spacious interior dining area with multiple tables and chairs, large windows, and a piano in the corner.

  • Kitchen

    A cozy and modern apartment living area with a kitchen and dining table.

  • Lighting

    A modern and well-lit lobby area with comfortable seating and stylish decor.

  • Chandelier

    A cozy library room with bookshelves lining the walls, a wooden table, and chairs under a chandelier.

  • Seating

    A cozy theater-style seating area with armchairs and a projector in a well-lit room.

  • Exercise Equipment

    A small home gym with various exercise equipment including a treadmill and elliptical machine.

  • Game Room

    A luxurious game room featuring a poker table surrounded by comfortable chairs.

50 Wellesley Drive, Newport News, VA 23606

For more information about senior living options: (866) 208-4318

4.6 from 133 reviews
5 stars
111
4 stars
10
3 stars
0
2 stars
3
1 stars
9

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2024

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Overall Review of The Hidenwood Retirement Community

common 48 reviews mention this

Staff are caring and attentive

Residents and families consistently describe staff as compassionate and responsive.

Many reviews emphasize friendly, welcoming interactions and an overall sense that staff are engaged with residents. Several families describe quick help during transitions and daily needs, including staff taking time to explain what’s offered and addressing questions. A few reviews also note changes in leadership or management, but the general thread across most experiences is that staff members feel caring and present.

common 22 reviews mention this

Dining feels restaurant-like

Dining stands out for being more like a restaurant than cafeteria meals.

A recurring theme is that meals are enjoyable, with residents and visitors describing a dining room experience with choices and good food. Some reviews specifically mention lunch and dining being a highlight, and a few describe meeting special diet needs through meal options. There are also a handful of complaints about food quality or preparation, but even those reviews generally acknowledge residents have access to meals and a dining experience.

  • A bright and spacious interior dining area with multiple tables and chairs, large windows, and a piano in the corner.
  • A spacious dining room with elegantly set tables and chairs, featuring white tablecloths and chandeliers.
common 24 reviews mention this

Activities keep residents engaged

Residents are kept busy with an active schedule of events.

Reviews frequently mention entertainment, events, and day-to-day programming such as music, bingo, and outings. Several people describe a community calendar delivered to residents and regular opportunities to go out or attend programs. At least a few reviews contrast this with experiences where activities were limited for their loved ones, especially in memory care, but the dominant impression is that there’s a steady flow of things to do.

caveat 7 reviews mention this

Care support and care communication

Some families report breakdowns in care consistency and communication.

While many reviews describe supportive care and confidence in the help being provided, multiple critical reviews raise concerns about how care is delivered and communicated. Families describe issues such as delayed or missing contact when a resident went to the hospital, inconsistent supervision in memory care, and falls or injuries. Others mention staffing and management problems alongside safety concerns, which makes care reliability a clear point of disagreement across reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Newport News Williamsburg International (4 miles away) Newport News Williamsburg International (4 miles away)
  • Norfolk International (21 miles away) Norfolk International (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • McDonald's (0.2 miles)
  • Plaza Azteca (0.5 miles)
  • Schlesinger's Steakhouse (0.8 miles)
  • Warwick Restaurant (0.9 miles)
  • Kelly's Tavern (1 miles)
  • Sushi Yama Japanese Restaurant (1 miles)
  • IHOP (1.1 miles)

Pharmacies

  • Good Neighbor Pharmacy (0.4 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Riverside Pharmacy Services (2.3 miles)
  • Good Neighbor Pharmacy (2.9 miles)

Physicians

  • Riverside Internal Medicine (0.6 miles)
  • Hampton Roads Eye Associates (0.6 miles)
  • Putland Kenneth Dr Riverside Primary Care Hidenwood Newport News (0.6 miles)
  • Virginia Oncology (0.9 miles)
  • Commonwealth Family Practice (0.9 miles)
  • Peninsula Gastroenterology PC (1 miles)
  • John W Boyd, MD (1.1 miles)

Cafes

  • Panera Bread (0.8 miles)
  • Starbucks (2.2 miles)
  • Starbucks (3 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (3.8 miles)

Hospitals

  • Riverside Regional Medical Center Employee Health (1.2 miles)
  • Riverside Regional Medical Center (1.2 miles)
  • Mary Immaculate Hospital Nursing (4.8 miles)
  • Mih Bon Secours Gift S (4.8 miles)

Places of Worship

  • Warwick United Church of Christ (1.2 miles)
  • Sixth Mount Zion Baptist Temple (5.2 miles)

Transportation

  • Newport News/Williamsburg International Airport (PHF) (3.7 miles)

Theaters

  • AMC Hampton Towne Centre 24 (4.2 miles)

Frequently Asked Questions

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