The Crossings At Chantilly in Herndon, VA
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2980 Centreville Road, Herndon, VA 20171
For more information about senior living options: (844) 490-3973
Harmony at Chantilly is a welcoming, supportive, and beautifully maintained community. The team here are consistently friendly, attentive, and responsive. The level of care and compassion shown to residents is truly outstanding. The activities calendar is full and engaging, bringing joy and a strong sense of community. Dining is well-prepared and flavorful, with a good variety of options that accommodate dietary needs. The environment is warm, inviting, and feels like home, rather than a facility. The staff are exceptional - kind, courteous, and genuinely invested in residents' well-being. Harmony at Chantilly is an excellent choice for warmth, professionalism, and a high standard of care. The community is clean, well-maintained, and offers engaging activities and gatherings. Residents are treated like family, with a strong sense of belonging.
The place is filthy and the furniture is gross. The memory care unit is not recommended due to lack of staff and insufficient individual care. The ED is rude and disrespectful. The facility has gone downhill in recent months, with lots of staff turnover. The corridor sometimes smells dirty, indicating cleanliness issues. The receptionist and manager were rude. The environment was described as depressing, with residents who appeared old and frail.The Crossings At Chantilly (formerly Harmony at Chantilly) is best suited for active seniors who want a true continuum of care in a contemporary, resort-like setting. This community shines for those who prize a restaurant-style dining experience, a full calendar of engaging activities, and a seamless path from independent living to assisted living and memory care without the disruption of moving between buildings. It targets residents who want to socialize, travel on outings, and maintain a robust schedule of fitness, arts, and educational offerings, all under one roof with on-site health support available as needs evolve. In short, it is ideally matched to individuals who value a lively, connected, amenity-rich environment and are prepared to invest in a higher level of service and care.
That clarity is important because a few families may want alternatives. For those prioritizing a quieter, smaller senior living footprint with fewer staff transitions, or for households seeking a strictly budget-conscious option, other options may fit better. Some families with intensive memory-care needs or concerns about staffing stability will want to compare facilities with documented, consistently high caregiver-to-resident ratios and more specialized programming. And for those who require minimal assistance and want a simple, no-frills environment, the breadth of amenities here can feel excessive or distracting. In short, a subset of buyers should consider other communities that emphasize intimacy, predictable administration, or lower ongoing costs.
On balance, the strongest positives clearly offset the main drawbacks for most families. The dining program stands out as a core strength: meals are well-prepared, flavorful, and regularly reflect dietary needs, with a chef-on-site producing restaurant-quality options that residents genuinely enjoy. The activity slate is a standout - live music, fitness classes, outings, continuing education, and social events keep residents engaged and connected, producing a strong sense of community you can observe in daily life. The staff consistently earns praise for warmth, attentiveness, and a willingness to go the extra mile, whether it's arranging transportation, helping with care coordination, or simply offering a friendly check-in. The building itself is modern, clean, and meticulously maintained, with attractive common areas, a courtyard, and amenities like a spa, library, theater, and on-site services that create a comfortable, home-like atmosphere. For families seeking a one-stop continuum with reliable transportation and on-site clinical support, these assets provide real value.
Nevertheless, there are credible cautions that should inform the decision. A handful of reviews flag concerns about management and customer service, including instances of perceived interpersonal friction and operational hiccups, which can translate into frustrating interactions around billing, move-in timelines, or contract understanding. Billing and move-out terms have also caused frustration in some cases, highlighting the need for careful review of the resident agreement, especially around deposits, notice periods, and direct-debit management. A few comments point to gaps in memory-care staffing or a moodier atmosphere in some areas, with suggestions that not all residents' needs are equally well-supported at all times. Finally, a minority of tours and family visits reported concerns about smells, space constraints in some units, or limited fitness equipment, underscoring that expectations about pace and activity variety should be aligned with the specific floor and wing being considered.
In applying the pros to offset the cons, the arithmetic is favorable for most prospects. The strength of the continuum - independent living, assisted living, and memory care under one roof - reduces relocation stress and keeps a loved one in familiar surroundings as needs evolve. The dining quality, frequent social events, and ample transportation options consistently enhance quality of life, often making the occasional administrative friction seem a manageable trade-off. The upscale, home-like design, spacious apartments, and robust on-site amenities further bolster daily satisfaction, particularly for residents who value a polished, engaging environment and predictable access to therapeutics, rehabilitation, and social programming. For families who prioritize warmth, accessibility, and an active community, the positives are compelling enough to overlook the reported drawbacks, provided due diligence is performed upfront.
The practical path forward is clear. Schedule in-depth consultations with the leadership team to review care levels, staffing models, and the exact terms of the resident agreement, including 90-day notices and billing practices. Request current itineraries for activities and a candid tour of the memory-care wing to observe staffing during peak times. Speak with multiple residents and family members about consistency of care, meal satisfaction, and responsiveness to questions. Confirm the inclusions and exclusions in monthly pricing, and verify transportation schedules, appliance quality, and maintenance responsiveness. If the fit hinges on a serene, intimate setting, or if concerns about management consistency or cost transparency surface repeatedly, exploring similar continuum communities with smaller footprints or different governance structures is prudent. For the right family, The Crossings At Chantilly delivers a compelling blend of care, community, and culinary excellence that supports a vibrant senior life - and, critically, it offers a clear, practical pathway as a loved one's needs evolve.
70 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Washington Dulles International (2 miles away) Ronald Reagan Washington National (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crossings At Chantilly in Herndon, VA offers a variety of housing options including 2-bedroom apartments and studio apartments. This community provides various types of care such as Independent Living, Memory Care, and Respite Care.
Residents at The Crossings can enjoy a wide range of amenities including a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, a gaming room, garden area, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor space for relaxation and recreation purposes, private bathrooms for added privacy and convenience, respite or short term stays if needed, restaurant-style dining for nutritious meals prepared by professional chefs on-site, a small library for reading enthusiasts to indulge in their favorite books or magazines at leisure time. Additionally Wi-Fi/high-speed internet access is available throughout the community.
Care services provided include a 24-hour call system ensuring quick response to any emergency situations that may arise. There is also around-the-clock supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing and dressing is available as needed. Staff members are trained in transfer techniques to assist residents with mobility issues. Specialized care is provided for those with diabetes through tailored diet plans. Meal preparation and service are provided to ensure proper nutrition for all residents. Medication management is offered to help residents stay on track with their medication schedules. A mental wellness program is available to support overall cognitive health. The community also offers specialized memory care programming for individuals with mild cognitive impairment or memory loss conditions.
Transportation arrangement (non-medical) is provided to help residents run errands or attend social events within the vicinity of the community. Transportation to doctors' appointments can also be arranged if necessary. The wellness center features various activities and programs designed to promote physical health and well-being among residents.
Residents can enjoy a wide range of activities to stay engaged and socialize with fellow residents. Concierge services are available to assist with various needs or requests. Fitness programs are offered to promote physical well-being. Planned day trips and scheduled daily activities ensure there is always something exciting happening within the community. Resident-run activities allow for active participation and input from residents themselves.
The Crossings At Chantilly is conveniently located near various amenities in the surrounding area. There are 4 cafes, 11 pharmacies, 3 physicians' offices, 19 restaurants, and 20 transportation options nearby. Additionally, there are 2 hospitals in close proximity.
Overall, The Crossings At Chantilly provides a welcoming and nurturing environment for individuals seeking assisted living care. With a variety of housing options, comprehensive care services, numerous amenities, engaging activities, and convenient access to nearby amenities, this community strives to enhance the quality of life for all its residents.
The Crossings At Chantilly offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
The Crossings At Chantilly is located at 2980 Centreville Road, Herndon, VA 20171 in Fairfax County, Virginia
The Crossings At Chantilly employs 24-hour supervision to ensure residents are safe and supported at all times, which is crucial for those experiencing memory loss. Assistance with activities of daily living, such as bathing and dressing, fosters independence while providing necessary help that encourages dignity and comfort. Effective meal preparation and service ensure that residents receive proper nutrition tailored to their needs, promoting overall health. Medication management helps maintain consistency in treatment regimens, which is vital for managing cognitive decline. Additionally, targeted mental wellness programs and specialized memory care programming engage residents meaningfully, stimulating cognitive functions and enhancing quality of life for individuals with mild cognitive impairment or advanced dementia. Through these integrated services, the facility creates a nurturing environment that respects each resident's unique journey through their condition.
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