Dulles Health & Rehab Center

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  • Interior

    A spacious and well-lit lobby area featuring comfortable seating and a welcoming atmosphere.

  • Outdoors

    A quiet evening scene showing a sidewalk and parking area under dim lighting.

  • Decor

    A welcoming reception area featuring warm colors and thoughtful decor.

  • Building

    A modern building with a glass facade and a landscaped entrance area.

  • Architecture

    A well-designed entrance of a building featuring modern architecture and landscaping.

  • Landscaping

    A quiet night scene featuring a well-lit pathway leading to a building, surrounded by greenery.

  • Lighting

    A view of a hospital corridor featuring wooden flooring and soft lighting.

  • Television

    A view of an office space featuring furniture and a TV in the background.

  • Lobby

    A cozy waiting area featuring stylish chairs and a wooden table, designed for comfort and relaxation.

  • Nature

    A stunning sunset paints the sky in vibrant shades of orange and pink, creating a serene atmosphere.

  • Hallway

    A view of a hospital hallway with wooden floors and clear directional signage on the ground.

  • Healthcare

    A patient receives support and guidance from a therapist during a physical therapy session.

  • Rehabilitation

    Therapists assisting a patient during a physical therapy session.

Dulles Health & Rehab Center

2978 Centreville Road, Herndon, VA 20171

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
71
4 stars
13
3 stars
0
2 stars
4
1 stars
12

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    Overall Review of Dulles Health & Rehab Center

    Pros

    • pro The staff were described as professional, courteous, knowledgeable, and friendly.
    • pro The facility was new, well kept, and clean.
    • pro The care provided to the father after his above-the-knee amputation was highly appreciated and his recovery was remarkable.
    • pro The receptionists, nurses, doctors, physical therapists, and food services were excellent, and they came highly recommended.
    • pro Check-in was easy with almost no wait and capable staff.
    • pro Paul and Latifah were outstanding, providing attentive, trustworthy care.
    • pro The PT/OT team helped the patient regain walking ability and strength.
    • pro Daily care staff, including Latifah, Paul, and Mimi, ensured ongoing health improvement.
    • pro The administrator is awesome, and the facility delivers five-star care.
    • pro Meals delivered to bedside and the staff's diet support and activity services were well regarded.
    • pro Bianca in admissions was a big help to the family.
    • pro The rehab experience was excellent and left the family extremely satisfied.

    Cons

    • pro One reviewer described the facility as atrocious, alleging Medicaid billing for services that were not provided and that therapy was brief, with patients left alone much of the day and feedback ignored.
    • pro A family member was repeatedly ignored by staff for hours and given food the reviewer wouldn't serve to a dog.
    • pro A commenter claimed staff posted fake reviews to boost ratings and warned others not to send loved ones there.
    • pro The patient reported not receiving prescribed medications or proper doses and described rude behavior from the NP.
    • pro Dressing changes for a finger were not performed for an extended period, and wound care was delayed.
    • pro Personal items were stolen from the patient, and a private room was not provided despite requests.
    • pro Physical therapy was described as rude and short with patients, and there were systemic problems with staff temperament and a veneer of politeness.

    Review

    Dulles Health and Rehabilitation and its sister rehab unit leave a broad and vivid impression. Across a cluster of reviews, the facility consistently comes up as a place that feels clean, modern, and well maintained, with a welcoming and professional atmosphere from the moment you arrive. Several observers note that the halls and common areas are well kept, and that the staff at every level - front desk, nurses, therapists, and food service - project a sense of courtesy and competence. One reviewer even describes the initial tours as unusually thorough, with detailed education that set a reassuring tone for what to expect in treatment and recovery.

    A number of families recount especially meaningful stories about their loved ones' recoveries, underscoring the rehab emphasis here. One account highlights a father who suffered an above-the-knee amputation and arrived at the facility for post-acute care just days after surgery. The recovery, in this story, turned out to be remarkable, thanks in large part to the care delivered by the staff and the rehab team. The same review notes that the care team, including nurses, physical therapists, and support staff, worked cohesively to keep the patient progressing, and emphasizes gratitude for the level of attention and the professional demeanor that accompanied it. The emphasis on the rehab process and the ongoing communication from the care team is a recurrent theme across many testimonials.

    Several specific staff members stand out in the narratives as pivotal to positive experiences. Bianca in admissions is repeatedly praised for anticipating needs and ensuring smooth transitions, while Maddie Holland is recognized as leading the care team with steady oversight. Latifah, Paul, and Mimi are singled out for their bedside care and ongoing engagement with patients and families, with comments noting that Latifah's honesty and supportive presence helped earn trust, and that Paul developed a trustworthy bond with a patient's spouse. The therapy teams - physical therapists and occupational therapists - are frequently described as a blessing, delivering the right blend of encouragement, instruction, and progress that helps patients regain strength and mobility. Even smaller roles, like a staff member delivering meals to bedside, get commendations for their consistency and attentiveness.

    Care for loved ones who are not actively in rehab is also highlighted positively. Several reviews commend the overall quality of the nursing and dietary staff, with remarks about meals that are appropriate and delivered to patients' rooms, and about dietitians and therapy staff who support continued improvement. One wife recounts her post-surgery recovery journey and shares that her husband noticed improvement at home, walking in their kitchen after discharge - a testament, in that account, to a rehab process that enabled tangible gains. The facility's leadership and administration also receive praise in some portions of the feedback, including a note that the administrator is "awesome" and that the overall care matches a five-star standard in at least one testimonial.

    Not all feedback paints the same picture, however. A number of reviewers describe serious concerns that color the overall impression. Some write that Medicaid billing practices appeared problematic, with accusations of services billed that were not provided or of minutes being counted in an unsatisfactory way. There are harsh portrayals of neglect - patients left sitting for long periods, limited outside activity, and a perception that some staff were unresponsive to feedback. A few accounts detail inconsistent medication management, from missing doses and delays to changes in prescriptions and difficulties with dressing changes. Other reports speak of rude interactions, missed wound care schedules, and even items being stolen. These narratives present a sharp contrast to the positive experiences and suggest that not every patient's stay proceeds smoothly.

    Despite the troubling experiences described, several reviewers acknowledge that no facility is perfect and that the best outcomes often depend on individual teams, daily circumstances, and the specific patient's needs. Some readers describe a sense of "controlled chaos" and note that while many staff members are capable and caring, there are systemic issues that can hinder consistency. In these cases, families still recognize moments of excellent care - such as proactive admissions coordination, strong PT/OT engagement, and compassionate bedside service - but emphasize the importance of doing thorough research, asking questions, and communicating early and often with the care team.

    In sum, Dulles Health and Rehabilitation emerges as a place of substantial strength in rehab and patient-centered care, underpinned by clean facilities, professional staff, and a number of standout individuals who form meaningful bonds with patients and families. The most hopeful stories speak to real, measurable improvements in mobility and independence, and to the reassurance provided by a team that treats loved ones as their own. At the same time, the recollections of problematic billing practices, inconsistent care, and instances of neglect or miscommunication remind readers that experiences can vary significantly from one patient to the next. For families considering this facility, the enduring message is to seek out the specific care team that will be involved, ask detailed questions about treatment plans and medications, and prepare to stay engaged with the process to ensure the highest quality of care for a loved one.

    Features

    Housing

    • 166 resident community capacity 166 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Washington Dulles International (2 miles away) Washington Dulles International (2 miles away)
    • Ronald Reagan Washington National (21 miles away) Ronald Reagan Washington National (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Dulles Health & Rehab Center in Herndon, VA is an assisted living community that offers a range of amenities and care services to cater to the needs of its residents. The center boasts a beauty salon, allowing residents to maintain their appearance and feel their best. The availability of cable or satellite TV ensures that residents can enjoy their favorite shows and stay entertained. Community operated transportation is provided for convenience, allowing residents to easily get around and attend appointments or run errands.

    A computer center is available for those who want to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff. A fitness room is available to promote physical well-being and encourage an active lifestyle.

    Residents' rooms come fully furnished, providing them with everything they need for a comfortable living environment. Private bathrooms offer privacy and convenience. Housekeeping services are provided to ensure that common areas and residents' rooms are kept clean and tidy.

    For relaxation and leisure, the center offers a gaming room, garden, small library, and outdoor space where residents can spend time enjoying nature or pursuing their hobbies. Telephone services are available for easy communication with friends and family.

    The center also provides move-in coordination services to assist new residents in settling down comfortably. Transportation arrangements for non-medical purposes as well as transportation to doctors' appointments are also offered.

    To keep residents mentally stimulated and engaged, a wellness center is available along with various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    In terms of care services, the center offers 24-hour call system assistance for any emergencies that may arise. Trained staff members provide 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management services are provided to ensure that residents take their medications as prescribed. A mental wellness program is in place to cater to the emotional needs of residents.

    The dining options include special dietary restrictions and diabetes diet plans, catering to the specific dietary needs of residents. Meals are prepared and served by the staff to provide a hassle-free dining experience.

    In terms of nearby amenities, there are four cafes, twelve pharmacies, three physicians' offices, nineteen restaurants, and twenty transportation options in close proximity for easy access and convenience. Additionally, two hospitals are also located nearby for any medical needs that may arise.

    Overall, the Dulles Health & Rehab Center offers a comprehensive range of amenities and care services to ensure that residents can live comfortably, maintain their independence, and receive the support they need in a warm and welcoming environment.

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    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.4 miles)
    • CVS Pharmacy (3.5 miles)
    • CVS Pharmacy (3.7 miles)

    Restaurants

    • Chick-Fil-A (1 miles)
    • McDonald's (1.7 miles)
    • The Kitchen by Wolfgang Puck (2.2 miles)
    • Chennai Express (2.7 miles)
    • McDonald's (2.9 miles)
    • McDonald's (3.2 miles)
    • Chick-Fil-A (3.3 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Cafein (2.1 miles)
    • Chateau De Chantilly Cafe (2.2 miles)
    • Starbucks (4.7 miles)
    • Starbucks (5.2 miles)
    • Peet's Coffee and Tea (5.7 miles)
    • Paris Baguette (6.3 miles)

    Transportation

    • AeroTrain - Concourse C (2 miles)
    • Concourse C (2 miles)
    • United Club (2 miles)
    • Concourse A (2.1 miles)
    • Virgin Atlantic Clubhouse (2.3 miles)
    • Shuttle to Main Terminal & A Gates (2.3 miles)
    • Concourse D (2.3 miles)

    Physicians

    • Fairfax Pediatric Associates (3.3 miles)
    • Fairfax Allergy (4.4 miles)
    • Eye Specialists and Surgeons of Northern Virginia (4.6 miles)
    • Pediatric Specialists of Virginia (5.8 miles)
    • Fairfax Radiolgy Consultants Centreville/Clifton Imaging Center (6.9 miles)
    • The Retina Group of Washington (7.3 miles)
    • Loudoun ENT Specialists (7.4 miles)

    Hospitals

    • Inova Vascular Diagnostic and Imaging Services - Fair Oaks (3.4 miles)
    • Reston Hospital Nursery (3.7 miles)

    Parks

    • FairLakes Townhouse Playground (5.3 miles)

    Theaters

    • Cinemark Fairfax Corner 14 and XD (5.7 miles)
    • Regal Dulles Town Center (7.3 miles)
    • Regal Entertainment Group (7.3 miles)
    • Brambleton Town Center (7.6 miles)

    Places of Worship

    • Islamic Center Northern Virginia Trust (6.9 miles)

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