Acclaim at Carriage Hill in Richmond, VA
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7050 Coachman Lane, Richmond, VA 23228
For more information about senior living options: (844) 490-3973
Acclaim at Carriage Hill offers an appealing pricing structure for its residents, standing out significantly when compared to the broader market in Richmond city and across Virginia. For instance, the monthly cost for a one-bedroom apartment at Acclaim is just $980, which is markedly lower than the average of $3,668 in Richmond and $4,257 statewide. Similarly, their two-bedroom apartments are priced at $1,230, offering a substantial savings compared to Richmond's average of $3,533 and Virginia's average of $4,602. This competitive pricing makes Acclaim at Carriage Hill an attractive option for those seeking quality living arrangements without the burden of exorbitant costs typically associated with the area.
| Floor plans | Acclaim at Carriage Hill | Richmond city | Virginia |
|---|---|---|---|
| 1 Bedroom | $980 | $3,668 | $4,257 |
| 2 Bedrooms | $1,230 | $3,533 | $4,602 |
The staff is warm, attentive, and genuinely cares about residents' well-being. The activity director, Shannon, does an outstanding job of keeping residents engaged with a wide variety of events. The maintenance team, including Jamari, is friendly, competent, and responsive, going above and beyond to resolve issues. Acclaim feels like a welcoming neighborhood where residents feel at home. The grounds are beautifully maintained, and the saltwater pool is amazing, well-kept, and peaceful. Shannon Johnson is fabulous, loved by the community, creative, courteous, and always has a smile. The resident activities program, led by Shannon, is engaging and brings fun to every event.
The complex is described as going downhill with unresponsive management and unresolved maintenance issues. It is criticized for no longer being a true 55+ senior community, with younger residents and false advertising. Rent and fees are said to increase yearly, with late fees charged even when payments are made on time. Residents report pests such as roaches and rats, and in one case bed bugs. Amenities and common areas are often nonfunctional or misrepresented, like non-working pool grills and a "yoga room" that is actually storage. Maintenance requests are slow or unfinished, with repeated failed repairs and poor communication. Trash collection and cleanliness are problematic, with overflowing dumpsters and litter. Customer service is described as unresponsive or combative, including poor communication and alleged scams or fraud in deposit handling.Acclaim at Carriage Hill in Richmond is best suited for seniors who want a lively, socially rich independent living environment and value an on-site team that visibly cares about resident engagement. The community shines when it comes to people: a warm, attentive staff, resident coordinators who know many by name, and a robust activities program led by Shannon that keeps seniors connected through events, outings, and wellness classes. The saltwater pool, well-kept grounds, gated feel, and shuttle service add practical appeal for those who want conveniences within easy reach. When the goal is a welcoming, active 55+ atmosphere with daily opportunities to socialize, Acclaim can deliver.
That said, potential residents should explicitly weigh alternatives if a quiet, traditional 55+ enclave with perfectly predictable operations is essential. Several reviews raise red flags for families seeking tight age restrictions and consistent tone from management. The property has been described by some as no longer strictly 55+, with younger occupants and higher noise levels, which can undermine the peaceful, age-segregated vibe many seniors expect. Others point to communication gaps, difficulty getting timely maintenance, and disputes over charges or refunds, all of which can erode the sense of security and stability that many families prioritize.
The strongest pros - proactive staff, engaging programming, and dependable on-site maintenance - can offset a number of downsides, but not every shortfall can be dismissed. When Shannon crafts activities and oversees a calendar that resonates with residents, participation increases, mood improves, and a sense of belonging grows. Jamari and Dwayne as maintenance professionals are repeatedly praised for responsiveness and competence, and Terrance's shuttle service is lauded as a meaningful convenience. These elements create a functioning backbone for daily life, especially for residents who thrive on structured socialization and quick problem resolution. Yet multiple reviews describe slower or inconsistent responses to unit repairs, outdated fixtures, and occasional miscommunications about work orders, which tempers the otherwise upbeat impression.
Waste and upkeep concerns recur in several accounts, painting a more complicated picture. Overflowing dumpsters, general trash in public areas, and reports of vermin or lingering odors have been noted by residents who value calm, clean surroundings. Parking tensions, noise after designated quiet hours, and the juxtaposition of mixed-age residents in what is advertised as a 55+ community contribute to a sense that the environment can feel more dynamic and imperfect rather than serene and predictable. In-unit frustrations - nonfunctional appliances, delayed repairs, and disputes about move-in conditions or final charges - further complicate the decision for families who require a high degree of reliability and clarity in leasing terms.
For families weighing this community, a practical decision framework matters. First, verify the current age-population mix and ensure a true 55+ environment if that is a non-negotiable criterion. Second, inspect lease terms carefully: confirm move-in conditions, include an explicit move-in inspection, and request itemized work orders and a transparent repair history. Third, assess maintenance responsiveness by asking for typical response times, and consider meeting the key maintenance leads (like Jamari or Dwayne) to gauge next-step reliability. Fourth, test the communications loop: how quickly does the office return calls, and how are urgent issues documented and tracked? Fifth, talk with current residents about safety, noise, and trash management to understand day-to-day quality of life across different buildings.
The bottom-line verdict is clear: Acclaim at Carriage Hill rewards residents who prize an active, people-centric living experience and are willing to tolerate occasional management inconsistencies, cost nuances, and the risk of a less-polished environment. For someone who prioritizes social engagement, accessible amenities, and a responsive maintenance crew, the positives can substantially outweigh the negatives. However, for those seeking a pristine, quiet, consistently managed 55+ setting with stable, predictable pricing and flawless reliability, alternatives should be explored. The community's strongest selling points - vibrant programming, real warmth from staff, and tangible resident life - remain compelling, provided due diligence confirms that the current management posture and building conditions align with your family's expectations.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
Richmond International (13 miles away)
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Acclaim at Carriage Hill is an assisted living community in Richmond, VA that offers a range of amenities and services to enhance the quality of life for its residents. The community provides a comfortable and secure environment where seniors can enjoy a fulfilling retirement.
Residents can take advantage of the various activities offered on-site, such as exercise classes, arts and crafts, and social events. There is also a beautician available on-site to help residents look and feel their best. Devotional services are provided on-site for those who wish to engage in spiritual activities.
Indoor common areas provide cozy spaces for residents to relax, socialize, or participate in group activities. Outdoor common areas allow residents to enjoy fresh air and natural surroundings. Additionally, there is a swimming pool and hot tub where residents can swim or unwind.
The community's convenient location ensures that residents have easy access to essential services and amenities in the surrounding area. There are 10 cafes nearby for residents to enjoy a cup of coffee or grab a bite to eat with friends or family. One park nearby provides opportunities for outdoor recreation and leisurely strolls.
For healthcare needs, there are 17 pharmacies and 18 physicians located conveniently close by. Residents can easily access medical care whenever required. In terms of dining options, there are 23 restaurants nearby offering a variety of cuisines to suit different tastes.
Transportation assistance is available for residents who need help getting around the area. Additionally, there are five places of worship nearby for those who wish to practice their faith within the community. For entertainment purposes, there is one theater nearby where residents can enjoy movies or live performances.
In case of any medical emergencies, there is one hospital located nearby for quick access to healthcare facilities and services if needed.
Overall, Acclaim at Carriage Hill strives to create a vibrant and supportive community where seniors can thrive in their golden years while enjoying the convenience of nearby amenities and services.
This part of Richmond, Virginia, is a diverse and vibrant neighborhood with a range of amenities suitable for senior living. With several reputable physicians' offices nearby, including specialists in pulmonary care and cardiology, residents can easily access quality healthcare services. Additionally, there are convenient transportation options such as Amtrak and pharmacies like Walgreens and CVS within a short distance. For dining options, seniors can enjoy a variety of restaurants offering both quick bites like Burger King and healthier choices like Roots Natural Kitchen. Places of worship are also accessible for those seeking spiritual fulfillment, along with theaters like Bow Tie Movieland at Boulevard Square for entertainment. Parks like Byrd Park and Battery Park provide opportunities for outdoor recreation and relaxation in nature. Overall, this neighborhood offers a mix of medical facilities, dining options, transportation services, and recreational venues to support a comfortable and fulfilling senior lifestyle.
Acclaim at Carriage Hill offers an appealing pricing structure for its residents, standing out significantly when compared to the broader market in Richmond city and across Virginia. For instance, the monthly cost for a one-bedroom apartment at Acclaim is just $980, which is markedly lower than the average of $3,668 in Richmond and $4,257 statewide. Similarly, their two-bedroom apartments are priced at $1,230, offering a substantial savings compared to Richmond's average of $3,533 and Virginia's average of $4,602. This competitive pricing makes Acclaim at Carriage Hill an attractive option for those seeking quality living arrangements without the burden of exorbitant costs typically associated with the area.
Acclaim at Carriage Hill is located at 7050 Coachman Lane, Richmond, VA 23228 in Richmond city, Virginia
Yes, Acclaim at Carriage Hill allows both dogs and cats.
Acclaim at Carriage Hill on seniors.fyi includes 41 photos including images showing floor plan, interior, bedroom, kitchen, living room, bathroom, dining, home design, and more.
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Interior
Outdoors
Decor
Living Room
Bedroom
Trees
Windows
Dining
Kitchen
Lighting
Seating Area
Floor Plan
Outdoor
Patio
