The Villages at The Crossings is a senior community in Glen, VA.
Information last verified:
3000 Golf Course Road, Glen, VA 23059
For more information about senior living options: (866) 208-4318
3.2 from 100 reviews
5 stars
29
4 stars
20
3 stars
20
2 stars
7
1 stars
24
Overall Review of The Villages at The Crossings
caveat24 reviews mention this
Course conditions are the main issue
Many reviewers describe major problems with course upkeep, especially fairways, bunkers, and greens.
A large number of golfers complain that the course has periods of poor condition, including fairways that feel bare or weedy, bunkers that are muddy or have very little sand, and greens that are patchy. Several reviews contrast this with times when greens improved, describing “significantly better” conditions at other points. Even when the greens are called good, other parts of the course are frequently described as lagging behind.
differentiator8 reviews mention this
Greens improve, bunkers lag
Residents often note greens improving while bunkers remain a recurring weak spot.
Across multiple reviews, the greens are singled out as getting better over time, with some people saying they’re back to being in good shape again. At the same time, reviewers repeatedly mention bunkers still needing work—described as mud bowls, weeds, or not having adequate sand. Several golfers frame the experience as a work in progress, recommending a return later rather than writing the course off immediately.
caveat13 reviews mention this
Green fees feel overpriced
Pricing is a frequent complaint, with reviewers calling green fees too high for the condition.
Many reviewers tie their frustration to cost, describing green fees as unreasonable when they’re seeing bare spots, poor bunkers, or greens they consider unacceptable. Some specify weekday or senior rates in contrast to what they felt the course was worth, while others call out weekend and twilight pricing as steep. A smaller set of reviewers say price versus course is fair, but they’re the minority compared with the repeated “overpriced” theme.
common11 reviews mention this
Staff service runs mixed
Residents describe staff support in both positive and negative ways.
Some reviewers say the staff is friendly and helpful, including examples like supportive interactions and staff who keep things moving. Others report rude or unprofessional customer service, including complaints about front desk interactions and broader handling of issues on the course. Even within “helpful” comments, the overall experience is often still judged heavily by course condition and pace concerns.
common4 reviews mention this
Food and drinks get called out
Several reviewers mention specific food and drink stops during a round or visit.
A handful of reviews highlight clubhouse food such as burgers, a Reuben sandwich, and hot dogs, describing them as worthwhile. Beer is also mentioned multiple times, including a cold beer and references to happy-hour pricing. These mentions show up as an add-on to golf, rather than as a response to the course conditions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
6 resident community capacity
Types of Care
Active Adult Communities (55+)
Amenities
Housekeeping services
Telephone
Wi-Fi/high-speed internet available
Transportation
Richmond International (14 miles away)
Care Services
Assistance with dressing
Meal preparation and service
Medication management
Dining
Diabetes diet
Special dietary restrictions
Nearby Places of Interest
Physicians
Pediatric Center (0.2 miles)
Hanover Family Physicians (2.3 miles)
John E. Truitt, DDS (3.7 miles)
Laburnum Medical Center (4.7 miles)
Carl Barton Weiss, MD (4.7 miles)
Ortho Virginia (4.7 miles)
P&A Associates ENT, PC (4.8 miles)
Restaurants
Chick-Fil-A (0.7 miles)
McDonald's (0.8 miles)
Sonic Drive-In (1.1 miles)
Industrial Taphouse (1.4 miles)
Chick-fil-A (3 miles)
Pizza & Beer of Richmond (3.2 miles)
McDonald's (4.3 miles)
Pharmacies
Walgreens (0.9 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (3.3 miles)
CVS Pharmacy (4.3 miles)
Walgreens (4.3 miles)
Walgreens (5.6 miles)
Walgreens (5.9 miles)
Transportation
Hanover County Airport (2.3 miles)
Amtrak (4.8 miles)
Cafes
Starbucks (2.9 miles)
Panera Bread (4.4 miles)
Starbucks (5.9 miles)
Stir Crazy (6 miles)
Panera Bread (6.9 miles)
The Smoky Mug (7.2 miles)
Blanchard’s Café (7.7 miles)
Places of Worship
The Carson Building At New Hanover Presbyterian Church (3.9 miles)
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