Kelly Assisted Living Svc

Pros

• TheKey provides well-explained care with in-house caregivers, ensuring high-quality service.
• TheKey is highly recommended for private duty care.
• Kadie and Rebecca help identify the right caregivers and provide flexible substitutes.
• The care from TheKey is very professional and compassionate.
• TheKey is among the best teams in Northern Virginia - responsive, knowledgeable, and caring.
• Kendra A at TheKey delivers heartwarming and dependable service.
• TheKey's team is professional, empathetic, and efficient in all interactions.
• TheKey consistently goes above and beyond to meet families' needs, with excellent communication.
• The aides and caregivers are prompt, reliable, friendly, and skilled.

Review

TheKey consistently stands out as a trusted partner in private duty home care, earning high praise from families across Northern Virginia and beyond. The reviews portray a company that is thorough, transparent, and compassionate from the very first conversation. Families emphasize that care is delivered with clarity and context - every step of the process is explained, and there is a clear sense that no one feels left in the dark about what is happening with a loved one's care. This emphasis on communication and informed decision-making helps families feel secure as they navigate the often challenging transition from hospital to home or to a new level of living.

A defining differentiator in the feedback is TheKey's commitment to employing their own caregivers rather than relying on contracted workers. Several reviewers specifically highlight that caregivers are employees, not contractors, which translates into more consistent standards, better reliability, and a stronger sense of accountability. This employment model appears to reassure families that their loved ones are cared for by carefully vetted, well-supported professionals who are part of a stable organizational ecosystem rather than a transient workforce.

The people at TheKey receive sustained praise for their professionalism, empathy, and responsiveness. Names repeatedly appear as anchors in families' care teams - Kadie and Rebecca are celebrated for finding the right kinds of caregivers and for their flexibility in arranging substitutes when needed. Kendra A is described as a compassionate, heartwarming presence in the process. Across multiple testimonials, reviewers note that the staff members are not only skilled but genuinely caring, attentive to scheduling needs, and adept at problem solving. The operating rhythm - effective back-office support, timely communication, and a willingness to go the extra mile - underpins the positive experiences reported by families.

Care quality shines through in personal anecdotes that speak to the real-life impact of TheKey's services. Families describe caregivers who are prompt, reliable, and consistently professional, yet also warm and reassuring. One mother's sense of well-being improves as a trusted aide becomes a familiar, smiling presence; another reviewer notes sleeping more soundly after placing a loved one under Vida's capable management. The sense of relief that comes from knowing someone capable and compassionate is in charge is a recurring theme, alongside appreciation for assistance with daily living tasks, safety, and respectful attention to a loved one's dignity and preferences.

TheKey's partnerships with local facilities and programs also receive high marks. A notable example is the collaboration with The Virginian senior living in Fairfax, where Arwa and the broader team are praised for their professionalism and the peace of mind they bring to residents and their families. The reviews highlight that TheKey offers a broad scope of services designed to improve quality of life and provide reassurance to families during transitions. The Senior Visitor Program, described as a fabulous and meaningful addition, demonstrates how TheKey extends care beyond traditional in-home support to enrich social connections and meaningful activities for older adults, both at home and in assisted living settings.

Navigating funding, insurance, and care planning is another area where TheKey earns strong commendations. Reviewers recount that the organization handles the administrative side with care - billing, insurance coordination, and long-term care payment arrangements are described as efficient and straightforward. The team's ability to bridge gaps between care needs and financial support reduces stress for families and helps ensure that essential services aren't interrupted. The account of Jaretta Love's help in connecting long-term care insurance to billing, along with Alexandra Johnson, Tracy Jackson, and Fatima providing ongoing support, underscores a reliable, well-coordinated approach that extends from the initial inquiry to ongoing care management.

Many testimonials spotlight specific individuals who become central to a family's care narrative. Olga is named as a responsive care team recruiter, and Masery, Regina, Veronica, Amie, and others are celebrated for their commitment, reliability, and empathy. Tanesha Murray is praised for her dedication to supporting caregivers, her punctuality, and her teamwork. Across these stories, the common thread is a robust, people-centered system where front-line caregivers are matched with families in ways that feel personal and thoughtful, reinforced by behind-the-scenes administrators who keep the wheels turning smoothly.

Ultimately, the collective voice from these reviews paints TheKey as more than an agency; it's a trusted village that supports families through some of their most challenging times. Statements like "it takes a village to take care of mom" resonate deeply, echoing the belief that exceptional care requires both skilled hands and coordinated, compassionate leadership. Families express gratitude for the continuity of care, the ability to adapt to shifting needs, and the sense that their loved ones are not just cared for but truly cared about. TheKey is consistently described as reliable, professional, and deeply committed to improving their clients' quality of life.

In sum, the feedback paints a compelling portrait of TheKey as a premier provider of private duty care. The combination of employed, well-trained caregivers; transparent, proactive communication; flexible scheduling and substitutes; strong back-office support; and meaningful programs like the Senior Visitor Program creates an integrated care experience that families trust and highly recommend. For anyone seeking private duty care, these reviews present a convincing case that TheKey is capable of delivering not only competent assistance with daily tasks but also genuine companionship, dignity, and peace of mind for both loved ones and their families.

Parks

• Tysons Pimmit Park (0.3 miles)
• Foxstone Park (2.6 miles)
• Wolf Trap National Park for the Performing Arts (3.4 miles)
• Chesapeake and Ohio Canal National Historic Park (5 miles)
• Bluemont Junction Trail (5.2 miles)
• Daniels Run Park (5.6 miles)
• Glencarlyn Park (5.7 miles)

Restaurants

• Patsy's American (0.8 miles)
• Shake Shack (0.9 miles)
• McDonald's (0.9 miles)
• Eddie V's Prime Seafood (0.9 miles)
• Earls Kitchen + Bar (0.9 miles)
• Phoenicia Resto & Lounge (1 miles)
• Founding Farmers Tysons (1.2 miles)

Cafes

• Shotted Specialty Coffee (0.8 miles)
• Starbucks (0.9 miles)
• Paris Baguette (1.6 miles)
• Bluestone Lane Tysons Boro Café (1.6 miles)
• Panera Bread (1.6 miles)
• Simply Social Coffee (2.3 miles)
• Mom & Pop (2.7 miles)

Theaters

• AMC Tysons Corner 16 (0.8 miles)
• ShowPlace ICON at The Boro (1.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)

Transportation

• Tysons Corner Metro Station (1 miles)
• East Falls Church Metro Station (3.3 miles)
• Vienna/Fairfax - GMU Metro Station (3.9 miles)
• Ballston-MU Metro Station (5.6 miles)

Physicians

• Virginia Heart (2.6 miles)
• Otolaryngology Associates, PC (6.4 miles)
• Foxhall Pediatrics (7 miles)

Places of Worship

• McLean Islamic Center (2.8 miles)

Hospitals

• Inova Fairfax Medical Campus (3.6 miles)
• Inova Heart and Vascular Institute (3.7 miles)
• Labor and Delivery - Fairfax Hospital (3.7 miles)
• Sibley Memorial Hospital (5.8 miles)
• MedStar Georgetown University Hospital (7.3 miles)
• Georgetown University Hospital Pasquerilla Center (7.3 miles)