302 Greystone Drive, Castlewood, VA 24224
For more information about senior living options: (844) 490-3973
At Greystone Manor, the cost for a private room is competitively set at $4,500 per month, aligning with the pricing in Russell County. This rate reflects the local standard while offering a slightly more affordable option compared to the broader average across Virginia, which stands at $4,684 for similar accommodations. Greystone Manor aims to provide not only value but also a gentle assurance of quality and comfort in its living arrangements, making it a compelling choice for residents seeking a supportive environment without compromising on care or community.
| Floor plans | Greystone Manor | Russell County | Virginia |
|---|---|---|---|
| Private | $4,500 | $4,500 | $4,684 |
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The collection of voices paints a troubling picture of a place that many feel falls short in its core responsibilities. A recurring thread in the rhetoric is that clients are not treated with respect or kindness. Phrases like "they treat their clients bad" and "they are mean to them" convey a sense of neglect and a cold, impersonal atmosphere. The setting itself is described as a "dump," suggesting more than just a few rough edges - an overall impression that the space feels rundown and uncared for. Taken together, these sentiments imply a culture that devalues the people it is supposed to serve, leaving those involved with a sense of unease and disappointment.
Another strong concern centers on safety and accountability, particularly regarding residents' belongings. The reviews claim that "clients property gets stolen" and that the facility's suggested remedy is to require replacements from others, which is both unsettling and unacceptable to families and loved ones. This point reinforces a perception that the environment is not adequately secure or stewarded, raising questions about what protections are in place to safeguard personal items and how the facility responds when losses occur.
Visitation and family connections emerge as a further point of contention. The assertion that "they will not let some visit their families" hints at restrictive policies or inconsistent enforcement that can disrupt important family supports. For families trying to maintain strong ties with loved ones, such restrictions can amplify worries about care quality and the overall atmosphere inside. When access to visiting family members is limited, it can contribute to feelings of isolation for residents and frustration for those who want to stay connected.
The volume of negative statements is reinforced by direct, personal pleas not to place loved ones in the facility. Statements like "I would not place those I love in there" and the emphatic "do not put your loved ones here" carry a strong emotional charge. They reflect responses born out of disappointment and fear - that a loved one could experience mistreatment, neglect, or a lack of compassion that is difficult to overlook. The tone here is protective, echoing a parental or guardian instinct to shield someone from harm or a place perceived as unsafe or uncaring.
A set of complaints also highlights a lack of transparency. One reviewer notes "No pictures or information on site about rooms or what they allow for," pointing to a disconnect between what families want to know and what the facility makes available. In contexts like care facilities or housing environments where residents and families must make informed decisions, the absence of accessible details about rooms, amenities, and policies can be a major red flag. This opacity can deepen distrust and reinforce the impression that the facility is not forthcoming about how it operates or what residents can expect.
Amidst the negative assessments, there is one conspicuously positive note: "Fantastic staff and management." This line stands in stark contrast to the other criticisms, suggesting that at least some observers have encountered capable, attentive, and well-led behavior. It raises the possibility of mixed experiences within the same place - where some families feel well-supported by the people in charge, while others encounter a consistently harsh or neglectful climate. The juxtaposition invites consideration of variability in practice, oversight, or perhaps individual staff dynamics that can dramatically color a resident's daily life.
Taken together, the reviews sketch a complex portrait of a facility that is perceived by many as uncaring and poorly maintained, with serious concerns about safety, accessibility, and transparency. The most vivid themes revolve around mistreatment and indifference to residents, the loss of personal belongings without satisfactory resolution, and restrictive visitation policies that may undermine the emotional and social well-being of those living there. Yet the presence of a single positive statement about staff and management hints at an uneven reality - one that may depend on specific departments, shifts, or supervisors, and which could reflect a broader inconsistency in how residents are treated from one interaction to the next.
Greystone Manor is an assisted living community located in the serene neighborhood of Castlewood, VA. This community offers a wide range of amenities to ensure the comfort and convenience of its residents. Each unit comes fully furnished with cable or satellite TV, a dining room, and a kitchenette equipped for meal preparation. Housekeeping services are also provided to maintain a clean and organized living space.
Residents can enjoy the outdoor space in the community's garden area, as well as have access to Wi-Fi/high-speed internet for their technological needs. The on-site restaurant-style dining experience ensures that residents can enjoy delicious and nutritious meals, with special dietary restrictions taken into consideration.
For leisurely activities, Greystone Manor provides a small library for residents to indulge in their reading interests. There are also resident-run activities and scheduled daily activities to promote socialization and engagement within the community.
The professional care staff at Greystone Manor offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also provide medication management and follow diabetes diet guidelines if needed. Mental wellness programs are implemented to support residents' overall emotional well-being.
Located conveniently near parks, pharmacies, physicians, restaurants, transportation options, places of worship, and theaters, Greystone Manor ensures that residents have easy access to various amenities outside the community.
Overall, Greystone Manor provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting independence and an active lifestyle through its numerous amenities and care services.
At Greystone Manor, the cost for a private room is competitively set at $4,500 per month, aligning with the pricing in Russell County. This rate reflects the local standard while offering a slightly more affordable option compared to the broader average across Virginia, which stands at $4,684 for similar accommodations. Greystone Manor aims to provide not only value but also a gentle assurance of quality and comfort in its living arrangements, making it a compelling choice for residents seeking a supportive environment without compromising on care or community.
Greystone Manor is located at 302 Greystone Drive, Castlewood, VA 24224 in Russell County, Virginia
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