The Memory Care at Bristol
Save109 Village Circle, Bristol, VA 24201
For more information about senior living options: (844) 490-3973
The facility is wonderful, and the staff go above and beyond to provide excellent patient care. Activities are awesome for residents. Memory Care is fabulous, with loving and compassionate care. The nursing staff are knowledgeable and caring. The therapy department is knowledgeable, kind, and caring. The rehab center staff are dedicated and do a great job. The facility is beautiful, well designed, and focused on patient and family care. The Memory Care team is wonderful, with staff who genuinely care for residents.
The facility is described as an awful mistake that led to a loved one's death. The staff and management are described as hateful and uncaring. Care is labeled terrible and neglectful, with residents ending up in the ER soon after discharge. Residents are left in their own waste and not bathed regularly, leading to wounds. Physical therapy is inconsistently provided, with some patients receiving little to no rehab. Understaffing is blamed for delayed call-bell responses and missed care. Clothes and medications are reportedly lost or mishandled, and family members receive no timely updates. The food is described as disgusting or terrible. Bed bugs are reported to be present in the facility. The facility is deemed dangerous and readers are urged not to place loved ones there. Nurses are described as incompetent and basic supplies and attentive care are often lacking. There are widespread claims of neglect and abusive treatment of patients.The Memory Care at Bristol is best suited for families seeking a dementia-focused environment where meaningful activities and a warm, home-like atmosphere are prioritized, and where the memory-care team can form ongoing relationships with residents. It can work well for residents who respond to structured routines, engaging programming, and a sense of family involvement. However, families should approach with caution if a loved one also requires dependable medical oversight, consistent medication management, and uniformly reliable staffing, because those elements are where experience here diverges most sharply.
Alternatives should be considered for residents who need consistently predictable care, rigorous clinical oversight, and immunized safety practices. A number of reviews raise serious red flags about quality control, timely nursing attention, and discharge planning, including reports of missed medications, delayed call-bell responses, and inadequate alertness to wounds or infections. Families should be wary if a loved one depends on steady, proactive nursing intervention, precise documentation, and transparent communication with families and outside clinicians. For anyone who prioritizes these core care standards, exploring other reputable options is wise.
On the positive side, the facility earns repeated commendations for its memory-care focus: residents are described as receiving compassionate attention from nurses and aides who know how to engage people with dementia, and activity programs are highlighted as a standout feature. Several families praise the therapy team for steady progress, the presence of a responsive activities director, and a general environment that feels bright and well organized. When staff consistency exists, the atmosphere can resemble a small, attentive community where residents appear to be treated with warmth and respect, and where rehabilitation services can be very effective.
The flip side is substantial and cannot be ignored. A sizable cluster of reviews details real or perceived neglect, miscommunication, and inconsistent staffing patterns that undermine trust and safety. Allegations range from poor responsiveness and inadequate bathing and hygiene to more alarming claims of skipped medications, neglected wounds, and insufficient attention during rehab. Complaints about management and administrative responsiveness surface repeatedly, with family members reporting difficulty obtaining timely updates or even basic assurances about a loved one's condition. A few comments describe severe dissatisfaction with food quality and basic daily care tasks, which compounds concerns about overall quality control.
These competing realities mean the pros offset the cons only under tight conditions: a steady, experienced caregiving team; a robust therapy and activity program that truly engages residents; and transparent, proactive communication from leadership. When those conditions hold, memory-focused care can shine, and families may feel confident in a loved one's day-to-day life, social engagement, and progress in therapy. Yet the cons can erode confidence quickly, especially for families that cannot be on site daily to supervise care, advocate for needs, and ensure discharge or budgetary matters are handled with scrupulous attention. In such cases, the risk calculus tilts toward caution and exploration of alternatives.
Practical next steps for families evaluating this community are clear. Visit with a plan to observe both the memory-care wing and the short-term rehab area, if possible, and request unannounced opportunities to speak with frontline nurses and the director of memory care. Bring a checklist: medication administration routines, nurse call response times, wound and infection monitoring, bathing and hygiene schedules, meal assistance, and the cadence of progress notes and family updates. Ask for a clear point of accountability, such as direct access to the director or the nurse practitioner, and request recent references from families with similar care needs. If the facility can demonstrate consistent staffing, transparent governance, and a proven track record of safe, respectful care, the balance may tip toward choosing Bristol for memory care. If not, keep looking - there are alternatives that may offer steadier clinical reliability and fewer days of second-guessing.
30 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Memory Care at Bristol in Bristol, VA is a fully-furnished assisted living community that provides personalized care services for individuals with memory impairments. Our residents can enjoy the comforts of home with amenities such as cable or satellite TV, a dining room, and Wi-Fi/high-speed internet.
We prioritize the well-being and safety of our residents by offering 24-hour supervision and assistance with activities of daily living like bathing, dressing, and transfers. Our dedicated staff also coordinates with health care providers to ensure comprehensive care for each resident. We understand the importance of maintaining a healthy lifestyle and offer diabetes diets, special dietary restrictions, meal preparation services, and medication management.
In addition to providing quality care, we strive to create an engaging environment for our residents. Our mental wellness program promotes cognitive stimulation and social interaction to enhance overall well-being. Residents can participate in scheduled daily activities tailored to their interests and abilities.
Located in Bristol, VA, our community offers convenient access to various amenities and services. There are two cafes nearby for residents to enjoy a cup of coffee or meet up with friends. Three parks provide opportunities for outdoor recreation and relaxation. With four pharmacies and physicians nearby, residents have easy access to necessary healthcare services. Additionally, there are numerous restaurants for dining options as well as places of worship for spiritual enrichment. For entertainment purposes, there is also a theater located close by.
At The Memory Care at Bristol, we provide compassionate care in a comfortable environment while promoting independence and dignity for each resident.
The Memory Care at Bristol is located at 109 Village Circle, Bristol, VA 24201 in Bristol city, Virginia
The Memory Care at Bristol on seniors.fyi includes 5 photos including images showing interior, decor, rocking chairs, dining, aquarium, living room, plant, hallway, and more.
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