Elancé at Alexandria

Pros

• The community is elegant and offers an array of activities for residents, creating a vibrant living environment.
• Residents receive excellent care, and the staff is noted for their professionalism, friendliness, and attentiveness.
• Dining experiences are described as reminiscent of a 5-star restaurant, with a sumptuous menu and exceptional service.
• The Fountains at Washington House has a welcoming atmosphere where residents feel happy and content.
• The apartments provide ample space and comfort, resembling one's own home with living rooms, bedrooms, and bathrooms.
• Many reviews highlight the facility's cleanliness and maintenance as commendable aspects of the community.
• Residents appreciate the variety of resources available, including activities such as exercise classes, off-site trips, and entertainment options.
• Family members express satisfaction with the quality of care provided to their loved ones during their stay.

Cons

• The reviewer expressed disappointment with the lack of responsiveness from the Rehab Director, Nurse Practitioner, and Doctor, stating that phone calls were not returned even when made by the personal physician and surgeon.
• They criticized the food provided to residents as inadequate, consisting mainly of pudding, yogurt, and apple sauce, questioning its nutritional balance.
• A family member reported that their loved one was well cared for in the evenings but lacked sufficient daytime support for activities and entertainment.
• Another review mentioned that during COVID-19, residents were isolated in their rooms with no activities or interaction, leading to feelings of confinement and a decline in care quality.
• The reviewer accused the facility of not honoring its founding vision of grace and comfort during the pandemic, expressing frustration over reduced services while still paying full fare.
• A visitor felt that while they had a good experience with staff at some points, they were unsure how things would be if they weren’t there every day to advocate for their loved one’s needs.
• One reviewer described their loved one's experience as "awful" due to imposed restrictions on visitation during COVID-19 despite understanding the rationale behind them.
• The community was described as being clean but outdated, which may affect overall resident satisfaction.
• There were comments about the quality of meals being subpar compared to expectations from a senior living facility.
• A former resident's family member felt angered by how poorly their loved one was treated, describing it as “beyond chagrined” regarding the standard of care during challenging times.

Review

The Fountains at Washington House has garnered a mix of responses, reflecting a range of experiences and satisfaction levels from families and residents. Many reviewers highlight the professionalism, warmth, and attentiveness of the staff as standout features. One individual noted that their experience was “awesome,” emphasizing how the staff’s knowledge allowed them to express their needs openly for themselves and their family. The community itself is described as elegant, offering an array of activities that contribute to a vibrant resident life. Reviewers particularly praised the dining experience, with comments likening it to that of a five-star restaurant, where the menu is sumptuous and service is impeccable. Such feedback underscores the facility's commitment to creating an enjoyable living environment for its residents.

However, not all reviews paint such a rosy picture. Some expressed disappointment regarding certain aspects like responsiveness from medical staff. A reviewer recounted frustrating attempts to contact healthcare providers within the facility, stating that calls went unanswered even when they were made by personal physicians seeking information about patients. This concern highlights areas in need of improvement, especially in maintaining open lines of communication between families and care providers—an essential element in ensuring peace of mind for those with loved ones residing at The Fountains.

On a brighter note, several reviewers mentioned their appreciation for the variety of activities offered to residents. From music performances to parties and library access, there seems to be no shortage of engagement opportunities available—elements that are key for social interaction among seniors. One reviewer expressed satisfaction that their loved one was able to quickly make friends due to the community's size, which fostered familiarity among residents. These positive interactions contribute significantly to emotional well-being in eldercare settings.

While many have praised The Fountains at Washington House for its ambiance and attentiveness from staff members—it has also faced criticism regarding its dining services. Some reviews pointed out that while some meals were enjoyable, others fell short of expectations; one reviewer explicitly stated that there was room for improvement in dining hall meals—citing them as subpar on occasion. Gastronomic satisfaction can heavily influence overall happiness within communal living spaces; therefore addressing this issue could enhance resident contentment.

The testimonials also reflect variances in personal experiences related to COVID-19 protocols during pandemic lockdowns. Several narrators recounted how restrictions affected visitations; some lamented being unable to see loved ones regularly during critical recovery periods while dealing with health challenges post-rehabilitation stays. These accounts reveal a broader concern over how policies intended for safety can inadvertently lead caregivers—and even residents—to feel disconnected or neglected during significant transitions.

In conclusion, while The Fountains at Washington House presents itself as a spacious and inviting community with many amenities—from attentive staff members who cultivate familial bonds among residents—to engaging activities designed for enrichment—the narrative remains complex due to intrinsic operational challenges needing attention. Recommendations abound concerning both improving meal quality and enhancing communication practices between families and care teams at every level—a crucial balancing act necessary for ensuring transparency and trust in such pivotal environments dedicated to elder care.

This part of Alexandria, Virginia, offers a convenient and bustling community with a variety of amenities within close proximity. With multiple dining options such as Taco Bell, McDonald's, and Chick-Fil-A nearby, residents can easily satisfy their cravings. Additionally, there are several pharmacies like CVS and Walgreens for easy access to medications and healthcare needs. The area also provides recreational opportunities with parks like Glencarlyn Park and Huntley Meadows Park within a short distance. Transportation options are plentiful with several metro stations and an Amtrak station nearby, making it easy for seniors to get around the city. For entertainment, there are theaters like AMC Hoffman Center 22 for movie buffs. Healthcare services are easily accessible with facilities like Telegraph Corner Family Medicine and Patient First - Alexandria in the vicinity. Overall, this part of Alexandria provides a vibrant and convenient environment for senior living.

Restaurants

• Taco Bell (0.4 miles)
• McDonald's (0.9 miles)
• McDonald's (1.4 miles)
• Port City Brewing Company (2.2 miles)
• McDonald's (2.4 miles)
• McDonald's (2.4 miles)
• Chick-Fil-A (2.7 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.3 miles)

Parks

• Glencarlyn Park (1.8 miles)
• Huntley Meadows Park (2.1 miles)
• Bluemont Junction Trail (2.8 miles)
• Long Bridge Park (4 miles)
• Gravelly Point Park (4.4 miles)
• Waterfront Park (4.7 miles)
• West Potomac Park (5 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (3.1 miles)
• Junction Bakery & Bistro (3.3 miles)
• Starbucks (3.4 miles)
• For Five Coffee (3.7 miles)
• Tatte Bakery & Cafe (3.7 miles)
• Mae's Market and Cafe (4.3 miles)

Transportation

• Van Dorn Street Metro Station (2.8 miles)
• Ballston-MU Metro Station (3 miles)
• Eisenhower Avenue Metro Station (3.5 miles)
• Amtrak (3.5 miles)
• King Street - Old Town Metro Station (3.6 miles)
• Braddock Road Metro Station (3.6 miles)
• Crystal City Metro Station (3.7 miles)

Theaters

• AMC Hoffman Center 22 (3.4 miles)
• AMC Georgetown 14 (5.3 miles)

Physicians

• Telegraph Corner Family Medicine (3.5 miles)
• Patient First - Alexandria (4.4 miles)

Hospitals

• Georgetown University Hospital Pasquerilla Center (5.4 miles)