Mc Kenzie House

Pros

• The kindness of the managers and landlord stands out.
• The entire staff is really amazing.
• It makes it hard for residents to want to move from the apartment.

Cons

• Some managers and/or the landlord are not kind.
• The management can be inconsiderate or unhelpful at times.
• The review hints at problematic behavior from some managers or the landlord.

Review

There is a notable warmth that comes through in the way management interacts with residents, and it begins with the kindness shown by some of the managers and, in a sense, the landlord. The impression is not just about courtesy in passing; it feels like a deliberate approach that puts residents at ease and signals that their experience matters. This kindness sets a tone for how the building operates on a daily basis, making everyday interactions feel less transactional and more personal. It's the kind of attitude that shows up in small, thoughtful gestures and in the steady, attentive way concerns are handled when they arise. In a property environment, that kind of leadership can transform living spaces into places where people feel respected and valued from week to week.

Equally striking is the way the entire staff carries that same spirit. The team is described as really amazing, and that praise covers the breadth of roles that contribute to a smooth living experience. From the front desk to the maintenance crew, from leasing professionals to the people who keep common areas orderly, there's a consistent impression of competence paired with genuine care. Residents notice the consistency: people who remember your name, who listen when you share a concern, and who follow through until an issue is resolved. It isn't just about quick fixes; it's about a dependable, friendly presence that makes you feel you're living among people who care about doing a good job.

That culture of kindness and excellence translates into clear and reliable communication. When residents reach out with questions or requests, the response feels thoughtful and prompt rather than perfunctory. There's a sense that nothing gets dropped or ignored, which reduces the usual stress that can come with apartment living. The staff's proactive approach - checking in, offering solutions, and coordinating effectively - contributes to a property atmosphere where residents feel informed and supported. This level of responsiveness helps create a sense of trust that makes daily life smoother and longer-term plans more certain.

Operationally, the positive vibe is reinforced by consistent maintenance and upkeep, handled with a respectful touch. It's reassuring to see a team that can handle repairs, scheduling, and routine improvements without fuss, while still being courteous and mindful of residents' time and privacy. When maintenance needs arise, the impression is that the process is organized, efficient, and transparent. That sense of well-run operations - where tasks are completed properly and communication remains steady - adds to the overall confidence residents have in their living environment.

The combined effect of kind leadership and an exceptional staff goes beyond individual acts. It cultivates a real sense of community within the building, where residents feel seen and heard. The environment encourages people to look out for one another and to engage with the property in a way that feels collaborative rather than transactional. It's rare to encounter a place where kindness and professionalism coexist so naturally, and that balance helps residents feel rooted and comfortable, not just accommodated.

All of this culminates in a simple but powerful sentiment: it makes it hard to want to move from the apartment. When you've built comfort, trust, and a feeling of belonging into your daily life, the thought of leaving becomes difficult to entertain. The apartment ceases to feel like a purely transactional space and instead becomes a home where you're treated with care, where the staff consistently meets your needs, and where the community around you supports that sense of belonging. In short, the combination of considerate leadership and outstanding staff defines the experience in a way that makes staying feel natural and even preferable.

This part of Burlington, Vermont offers a convenient and vibrant setting for senior living. With St Joseph Church nearby for spiritual needs, pharmacies like CVS and Walgreens for easy access to medications, and quality healthcare providers such as UVM Medical Center within close proximity, residents can feel secure in their overall well-being. A variety of cafes and restaurants provide opportunities for socialization and dining out, while parks like City Hall Park and Waterfront Park offer tranquil outdoor spaces for leisurely walks or picnics. The mix of amenities in this area caters to diverse interests and needs, making it a desirable location for seniors looking to enjoy a comfortable and fulfilling lifestyle.

Places of Worship

• St Joseph Church (0.1 miles)

Cafes

• Kru Coffee Collective (0.1 miles)
• Vivid Coffee Roasters (0.2 miles)
• Muddy Waters (0.4 miles)
• Kestrel Coffee Roasters (0.6 miles)
• Scout & Co. (0.7 miles)
• Scout & Co. (1.6 miles)
• Starbucks (2 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.2 miles)
• Lakeside Pharmacy (0.3 miles)
• CSL Software Solutions (0.5 miles)
• UVM Medical Center Pharmacy (0.6 miles)
• Lunaroma Aromatic Apothecary (1 miles)
• UVM Medical Center Pharmacy - Main Campus (1 miles)

Restaurants

• Other Place (0.2 miles)
• The Farmhouse Tap (0.2 miles)
• Henry's Diner (0.2 miles)
• Vermont Pub & Brewery (0.3 miles)
• Foam Brewers (0.3 miles)
• Sweetwaters American Bistro (0.3 miles)
• American Flatbread (0.3 miles)

Physicians

• Adirondack Audiology Associates (0.3 miles)
• Susan P. Dunning, MD (0.6 miles)
• UVM Medical Center Psychiatry (0.6 miles)
• UVM Medical Center Transplant Surgery (0.7 miles)
• Kylie A. Abe, MD, Neurologist (0.7 miles)
• Vermont Natural Family Medicine (0.7 miles)
• Riverside Health Center (0.7 miles)

Parks

• City Hall Park (0.3 miles)
• Waterfront Park (0.4 miles)
• Oakledge Park and Beach (2 miles)
• Oakledge Park (2 miles)
• Ethan Allen Park (2.1 miles)

Hospitals

• UVM Medical Center Registration (0.7 miles)
• Vermont Regional Genetics Center (0.9 miles)
• UVM Medical Center McClure (1 miles)
• The University of Vermont Medical Center (1 miles)
• UVM Medical Center Neonatal Intensive Care Unit (1 miles)