Riverway Assisted Living And Memory Care

Pros

• The staff at Riverway Assisted Living and Memory Care provide attentive and warm care to residents, making families feel confident about their loved ones' happiness and welfare.
• Residents enjoy a variety of activities, including crafts, singing, and puzzles, which help keep them engaged and socially active.
• Many family members appreciate the cleanliness and modern design of the facility, noting that it feels home-like and welcoming.
• The facility’s ability to allow residents to bring pets is seen as a positive feature that adds comfort for many families.
• Several reviewers highlighted the friendly demeanor of both staff and residents, creating a pleasant atmosphere for visitors and residents alike.
• Riverway offers enjoyable dining experiences with good food options that some visitors found appealing.
• The larger room sizes compared to other facilities are viewed favorably by families considering Riverway for their loved ones’ care.

Cons

• There is a high turnover of staff and the facility is often short-staffed, leading to concerns about care quality.
• The mother's room frequently has full garbage bins and dirty dishes during visits, indicating inadequate housekeeping.
• Complaints about the food quality and portion sizes are common, with additional charges for meal delivery to rooms.
• The parking lot is small and the outdoor areas for residents are inadequate.
• Medical care appears insufficient, with long wait times for responses from doctors regarding medications.
• One reviewer felt the facility had an unappealing atmosphere and lacked proper outdoor spaces.
• Organizational issues were noted, including difficulties obtaining itemized statements and lost paperwork.
• Staff reportedly became upset when residents asked for more food, suggesting a lack of understanding or compassion in service.
• The facility has very few residents, raising questions about its desirability or quality of care.
• Some reviewers described the overall ambiance as dreary and outdated compared to other facilities they toured.

Review

Riverway Assisted Living and Memory Care has garnered mixed reviews from families seeking a supportive environment for their loved ones. While many appreciate the warmth and welcoming nature of the staff, the facility’s overall quality and responsiveness to residents’ needs have raised significant concerns among some families. The experiences shared by families highlight both positive aspects of Riverway as well as areas where improvements could be made.

Many reviewers have expressed satisfaction with the level of care provided at Riverway. Families have noted that staff members, such as Jenn, Jim, Mickey, and Meg, show dedication and compassion towards the residents. One family shared their experience of feeling completely confident in the care their mother receives, especially now that she is on hospice. They emphasized how important it is to them that her wishes are respected and that she feels happy in her new home. This sentiment was echoed by several other families who felt relieved and stress-free after transitioning their loved ones to Riverway from previous facilities with less favorable conditions.

The facility itself has received a mixed reception; while some described it as clean, new, and homelike, others criticized its older appearance and lack of desirable features such as gardens or outdoor spaces for residents to enjoy. Reviewers pointed out that the dining area sometimes appears messy or disorganized during busy hours, which can detract from the overall ambiance. Some visitors mentioned challenges related to resident mobility due to long hallways and limited elevator access for those using walkers or wheelchairs.

Though many were impressed with Riverway's activity offerings—which include crafts, group singing sessions, puzzles, and outings—the execution of these activities seemed to vary widely between reviews. While some families reported that residents actively participated in enjoyable programs, others voiced concerns regarding the accessibility of transportation for those needing a wheelchair—for instance, only one wheelchair spot is available per trip in the van used for outings. High staff turnover was also mentioned as a concern affecting service levels; this inconsistency can impact how well residents’ needs are met over time.

Food quality remains a topic of contention among various reviewers. Some have praised meal options while others lamented about receiving small portions or poor-quality food—one review specifically cited complaints directly from their loved ones about dissatisfaction with meals served at Riverway. Additionally, certain charges associated with room service further aggravated frustrations over dining choices among families.

Another noteworthy point is the support offered by management when addressing issues raised by families; many reviewers appreciated prompt answers to questions and immediate problem-solving in instances where there were concerns about medical care or cleanliness in rooms. However, there were contrasting narratives regarding medical attention given within the community; instances were noted where necessary follow-ups on medications took longer than desired—a situation highlighted in multiple reviews expressing dissatisfaction with what they perceived as insufficient medical oversight involving only one doctor covering all residents.

In conclusion, Riverway Assisted Living and Memory Care presents an environment filled with potential alongside certain drawbacks highlighted through personal accounts from family members of current residents. Prospective clients may find value in touring this facility themselves to witness first-hand aspects such as cleanliness levels or engagement opportunities already mentioned while weighing positive feedback against criticisms surrounding staffing consistency and overall quality of care provisions before making crucial decisions about assisted living options for their loved ones.

This part of South Jordan, Utah offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby including River Front Park and Skye Park, residents can enjoy leisurely walks or picnics in peaceful surroundings. There are also plenty of dining options such as Schmidt's Pastry Cottage and Apollo Burger for convenient meals. In terms of healthcare, there are several pharmacies and medical facilities in close proximity including Riverton Family Health Center and Hoopes Vision. Places of worship like the Church of Jesus Christ of Latter Day Saints and the Utah Islamic Center provide spiritual support for residents. Additionally, transportation options such as the Draper UTA Frontrunner Station make it easy to get around the area. Overall, this neighborhood offers a diverse range of services that enhance the quality of life for seniors looking to settle in South Jordan.

Parks

• River Front Park (1 miles)
• Wheadon Farm Park (4.2 miles)
• Skye Park (4.6 miles)
• J Lynn Crane Park (4.9 miles)
• Morning Cloak Park (5.2 miles)
• West Jordan Dog Park (6.2 miles)
• Emmeline Park (6.2 miles)

Restaurants

• Schmidt's Pastry Cottage (1.2 miles)
• Apollo Burger (1.8 miles)
• Los Cucos Mexican Cafe (2.3 miles)
• Chili's Grill & Bar (2.4 miles)
• In-N-Out Burger (2.4 miles)
• Slackwater (2.4 miles)
• Culver's (2.5 miles)

Pharmacies

• Walgreens (1.2 miles)
• Peterson's Market Onli (1.6 miles)
• Peterson's Marketplace (1.7 miles)
• CVS Pharmacy (3 miles)
• Primary Children's Outpatient Pharmacy (3.1 miles)
• Smith's Food & Drug (3.1 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• South Valley Eyecare (1.3 miles)
• Clarity Vision (1.6 miles)
• Riverton Family Health Center (1.8 miles)
• Riverton & Zenith Family Health Center (1.9 miles)
• Grant A Fairbanks, MD - Fairbanks Plastic Surgery (1.9 miles)
• Granger Medical Clinic (2.1 miles)
• Hoopes Vision (2.1 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.5 miles)
• South Jordan Utah Stake Center (1.7 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• Utah Islamic Center (3 miles)
• Church of Jesus Christ of Latter Day Saints (3.9 miles)
• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Pepperwood Chapel (5.4 miles)

Transportation

• Draper UTA Frontrunner Station (2.4 miles)
• Daybreak Parkway Trax Stop (4.4 miles)
• TRAX 4800 West (4.6 miles)
• TRAX Fashion Place West (6.4 miles)

Theaters

• ZAGG The District (2.7 miles)
• Megaplex Theatres (3.3 miles)

Hospitals

• Riverton Hospital (3.1 miles)

Cafes

• Starbucks (4.7 miles)