The Personal Care Agency in Salt Lake City, UT

The Personal Care Agency is an assisted living community in Salt Lake City, UT.

Information last verified:

404 East 4500 South,#A24, Salt Lake City, UT 84107

For more information about senior living options: (866) 208-4318

5 from 11 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 stars
0

Overall Review of The Personal Care Agency

Pros

  • pro The CNAs and PCAs at Rocky Mountain Personal Care provide care with compassion and kindness.
  • pro The staff are well trained and have access to monthly trainings that keep them updated with best practices for great care.
  • pro Caregivers are competent and consistently on top of their game, and the office staff is easy to talk to and quick to address and solve issues.
  • pro The CNAs and PCAs are top quality, and the office staff is dedicated to addressing issues to ensure patients are treated with dignity and respect.
  • pro Stacey Myers is praised for starting the day with a friendly smile and for attending to medications and personal needs with kindness.
  • pro The staff are described as putting 100% into their work, making Rocky Mountain Personal Care an amazing resource for home care needs.
  • pro The care is professional and courteous, earning high praise.
  • pro Rocky Mountain Personal Care offers compassionate, professional staff across Personal Care, Home Care, and Hospice, including Heirloom Assisted Living that supports aging in the community.

Review

Rocky Mountain Personal Care is best suited for families in Salt Lake City seeking high-caliber, compassionate personal care delivered in the senior’s own home or within a very small-community setting. The core strength is the caregiving team: CNAs and PCAs who are consistently described as competent, kind, and deeply attentive to daily routines, medications, dressing, mobility, and dignity. When the goal is to preserve independence at home with reliable hands-on support and clear, responsive communication from both care staff and office leadership, this provider stands out as a practical, trusted option.

Those who may want to consider alternatives are households that require round-the-clock, campus-style supervision or a traditional assisted living campus with built-in social programs and on-site housing. The reviews emphasize home-based personal care rather than a large facility footprint, so families needing a single, fixed environment with guaranteed 24/7 staffing or specialized memory-care programming may find a broader facility-based option more suitable. Additionally, families who prioritize transparent, flat-rate pricing or want explicit, standardized care packages might want to compare other providers with published billing structures.

The strongest advantages lie in the human side of care and the consistency of service. Caregivers are repeatedly described as compassionate, well-trained, and capable, with monthly trainings that keep practices aligned with current standards. Office staff are noted for accessibility and a willingness to address issues promptly, translating into dignified, respectful treatment and a sense of partnership with families. The practical daily lift, ensuring medications are in order, helping with mornings, dressing, and wheelchair transfers, comes with a reliable, personable demeanor that reduces the stress of caregiving for loved ones and reassures families that daily needs are managed with competence.

The most plausible drawbacks center on the inherent limits of a home-based care model. While the reviews celebrate consistency and quality, there is an unspoken dependency on scheduling and caregiver assignments that may vary across shifts. Families should confirm caregiver continuity, backup plans for weekends or holidays, and how changes in staffing are communicated. Also, pricing and overall cost structure aren’t laid out in the reviews, so it’s essential to obtain a clear, written understanding of fees, coverage, and any out-of-pocket responsibilities before committing. For families seeking a robust, amenity-rich facility with built-in programming, these factors could feel restrictive.

Nonetheless, the pros effectively offset potential downsides when balanced with a thoughtful care plan. The proven ability to maintain personalized care at home, paired with strong office supervision, translates into reliable daily routines and timely attention to medications and personal needs. The option to connect with Heirloom Assisted Living by Rocky Mountain adds a pathway to small-community living that preserves independence while expanding social opportunities, should a transition be desired. This layered approach makes it possible to tailor care to shifting needs without forcing a move to a large facility.

Practical next steps guide families toward a confident decision. Request a detailed intake that outlines caregiver-to-client ratios, shift coverage, and backup plans; ask for a pilot period to observe daily routines and communication patterns; obtain written care plans that specify medications, mobility assistance, and dignity-restoring practices; verify licensing and any relevant certifications, and insist on transparent pricing discussions. Speaking with multiple families who have used the service can illuminate how consistently the team delivers on their promises. In the end, for households that prize compassionate, well-coordinated personal care in a home setting, Rocky Mountain Personal Care represents a compelling, capable choice in Salt Lake City.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Salt Lake City International (9 miles away) Salt Lake City International (9 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Personal Care Agency in Salt Lake City, UT is a premier assisted living community that offers a range of amenities and care services to ensure the well-being and comfort of its residents. The spacious and fully furnished apartments provide a cozy and inviting atmosphere for seniors to call home.

Residents can enjoy their favorite shows or catch up on the latest news with cable or satellite TV in the privacy of their apartment. For socializing and communal dining, there is a beautiful dining room where delicious meals are served restaurant-style. Special dietary restrictions are accommodated, ensuring that every resident's nutritional needs are met.

The community boasts a small library, perfect for avid readers or those who enjoy quiet relaxation with a good book. Wi-Fi/high-speed internet access is available throughout the premises, allowing residents to stay connected with loved ones or browse the internet at their leisure.

Care services provided at The Personal Care Agency include 24-hour supervision to ensure round-the-clock safety and assistance. Trained staff members offer support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications in a timely manner. A mental wellness program is also available, promoting emotional well-being among residents.

Convenience is key at this assisted living community, with move-in coordination to assist new residents settling in seamlessly. Housekeeping services keep apartments clean and tidy, while outdoor spaces provide opportunities for fresh air and relaxation.

The location of The Personal Care Agency offers easy access to various amenities in the surrounding area. With cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all nearby, residents have convenient choices for entertainment, healthcare appointments, dining out or running errands.

Overall, The Personal Care Agency provides a nurturing environment where seniors can receive personalized care while enjoying a range of amenities and engaging in meaningful activities that enhance their overall quality of life.

Nearby Places of Interest

Physicians

  • Endocrinology of Utah - Diabetes Center (0.8 miles)
  • Omega Interventional Pain Clinic (1 miles)
  • Granger Family Medicine Holladay Salt Lake City (1 miles)
  • The Eye Institute of Utah (1.1 miles)
  • Bruce Reid Bruce Reid MD (1.2 miles)
  • Nephrology Associates of Utah (1.2 miles)
  • Intermountain Medical Center Infectious Diseases (1.3 miles)

Cafes

  • Java Jos (0.8 miles)
  • Roots Cafe (3.3 miles)
  • Stratford Proper (3.4 miles)
  • Dutch Bros Coffee (4.9 miles)
  • Starbucks (5 miles)
  • Publik Coffee Roasters (5.1 miles)
  • Coffee Garden (5.3 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • Maceys Pharmacy (1.9 miles)
  • Harmons (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (3.2 miles)

Transportation

  • TRAX Murray North (0.8 miles)
  • TRAX Meadowbrook (1.3 miles)
  • Trax Ballpark Staion (1.6 miles)
  • TRAX Millcreek (2.1 miles)
  • TRAX Fashion Place West (3 miles)
  • TRAX Central Pointe (3.6 miles)

Restaurants

  • Karroo (0.8 miles)
  • Left Fork Grill (1.1 miles)
  • Prohibition (2.5 miles)
  • Red Rock Brewing Co. (2.7 miles)
  • McDonald's (3.6 miles)
  • McDonald's (3.7 miles)
  • The Original Pancake House Utah - Ft Union (3.7 miles)

Hospitals

  • Intermountain Medical Center (1.2 miles)
  • St Mark's Hospital (1.5 miles)
  • Orthopedic Specialty Group - TOSH (2.1 miles)
  • Valley Mental Health (2.5 miles)
  • Utah Imaging Centers (5.2 miles)

Parks

  • Imperial Park (3 miles)
  • Fairmont Park (3.5 miles)
  • Sugar House Park (3.8 miles)
  • Bonneville Glen (5.4 miles)
  • Sunnyside Park (5.7 miles)
  • Liberty Park (5.7 miles)

Places of Worship

  • LDS Foothill Stake Center (4.5 miles)
  • Church of Jesus Christ of Latter Day Saints (5 miles)

Frequently Asked Questions

Where is The Personal Care Agency?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.

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