1469 West 1270 North, St George, UT 84770
For more information about senior living options: (844) 490-3973
Daylin and the team are welcoming and supportive. Daylin is described as an angel on Earth with infectious positivity, making families feel at ease. The staff are warm, caring, and attentive, making residents feel special and welcome. Memory Care caregivers are exceptional for warmth, patience, humor, and gentleness. The leadership team is amazing and provides high-quality, personalized care. The facility is clean, beautiful, and home-like. The meals are good to excellent, with chef-prepared options. The activities are fun and engaging, with social groups and outings that residents enjoy. The community is dog-friendly and offers amenities such as a hair salon and nail salon. Families experience peace of mind knowing their loved ones are safe, cared for, and treated like family.
After the 2024 property sale, caregivers are understaffed, department heads seem overwhelmed, and the care provided by staff is missing. It is noted that the facility costs far more than the reviewer's income, leaving no money for incontinence supplies. There is a claim of no culinary excellence, with meals described as not up to standard and sometimes likened to "Mom cooking." One reviewer dismissed Southgate with a mocking "lol" comment, indicating disbelief or dissatisfaction. It is suggested that under new management, care for the most vulnerable residents declined, with motivation and pride said to be absent. A reviewer described moving their loved one there as a hard seven months.Waterfall Assisted Living in St George, Utah is best suited for families seeking a warm, home-like environment where residents are known by name and care feels personal. It fits seniors who prize hands-on, relationship-driven caregiving, a strong memory-care program, and a community atmosphere that feels more intimate than clinical. The rating - an impressive 4.7 from 100 reviews, with the vast majority of those reviews awarding five stars - signals broad resident and family satisfaction. For families, the strongest appeal is a culture of attentive staff, meaningful social engagement, and leadership that remains visible and accessible to residents and families alike.
That level of warmth, however, comes with caveats. This community may not be the right fit for those constrained by strict budgets or who demand the highest-end, resort-style amenities. A portion of the feedback highlights price concerns and comparisons to other facilities that may appear more upscale or have steadier costs. More critically for some families is the signal of leadership and staffing continuity: multiple notes point to changes in ownership or management that coincided with shifts in daily operations, which can affect consistency in care and responsiveness. Prospective residents should weigh value and stability as they evaluate alternatives.
On balance, the strongest positives drive the decision toward Waterfall for most families. The staff consistently earns praise for warmth, patience, and genuine care. Memory care is a standout, with caregivers described as compassionate, patient, and able to maintain routines that keep residents engaged and safe. The environment feels clean and homey, not sterile, and families frequently report being welcomed into the dining room for meals and events. The capacity to tailor experiences - such as allowing a small dog, offering varied menus, and organizing regular outings - creates a practical, livable daily rhythm that reduces the stress of placement for both residents and families.
Yet the overall experience is not immune to the downsides seen in some reviews. A minority raises concerns about how ownership transitions were handled, including billing glitches and perceived understaffing during certain periods. These notes matter because they remind future residents that continuity in leadership and staffing translates directly into consistent care. If present, such issues should be addressed proactively with clear communication and a concrete plan to maintain caregiver coverage, prevent billing confusion, and preserve the resident-centered culture. Families should demand transparent status updates and verify current staffing levels and leadership presence during a visit.
The memory-care unit, in particular, stands as a practical, evidence-based reason to consider Waterfall for loved ones with dementia. Reviewers repeatedly commend the unit for its warmth, gentle humor, and individualized attention, which helps residents remain social and engaged rather than isolated. The overall campus supports routines that many families value: predictable meal service, well-maintained common areas, and a calendar packed with activities that encourage participation without overwhelming residents. The small-to-mid-sized setting contributes to a sense of belonging and prevents residents from feeling lost in a larger campus, a factor many families prioritize when continuity of care matters most.
For families navigating a decision, a clear path emerges. Visit with a prepared checklist that covers current staffing ratios, leadership accessibility, and the latest pricing structure. Request an in-depth tour and a candid discussion about how recent changes have been handled and what ongoing measures are in place to preserve consistency in care. Seek specifics about memory-care staffing, supervision, response times, and the ability to accommodate family involvement at meal times or events. If peace of mind, a true sense of home, and highly personalized attention are non-negotiable, Waterfall presents a compelling option anchored by a capable, compassionate team. If the priority leans toward luxury finishes, ultra-varied dining experiences, or unwavering continuity regardless of market shifts, it remains prudent to compare with facilities that emphasize those attributes more aggressively.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St George Muni (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterfall Assisted Living in St George, UT is a premier senior living community offering a wide range of amenities and care services to meet the unique needs of each resident. Our community is designed to provide seniors with a comfortable and enriching lifestyle, while also providing them with the support they need to maintain their independence.
Residents at Waterfall Assisted Living can enjoy delicious meals served in our spacious dining room, where they have the option to choose from a variety of menu options tailored to their special dietary restrictions. Each apartment is fully furnished, providing residents with a cozy and welcoming living space.
Our beautiful outdoor space offers residents the opportunity to relax and enjoy nature, whether it be taking a stroll through our well-maintained garden or simply sitting outside with friends and family. Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected with loved ones near and far.
At Waterfall Assisted Living, we understand the importance of maintaining one's personal hygiene and physical well-being. Our caring staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. Additionally, our team works closely with health care providers to coordinate medical appointments and ensure that residents receive the necessary care.
We also offer medication management services to ensure that residents are taking their medications safely and correctly. Our dedicated staff can accommodate special dietary restrictions and diabetes diets, ensuring that each resident's nutritional needs are met.
Transportation arrangements can be made for medical appointments as well as any other outings residents may wish to make. We strive to provide convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals so that residents can remain active and engaged in the local community.
Waterfall Assisted Living prides itself on providing a vibrant atmosphere filled with scheduled daily activities for our residents' enjoyment. Whether it's participating in group exercises or joining in on social events and outings, there is always something exciting happening at our community.
Overall, Waterfall Assisted Living offers seniors a warm and inviting environment where they can receive the care and support they need while enjoying a fulfilling lifestyle.
Waterfall Assisted Living is located at 1469 West 1270 North, St George, UT 84770 in Washington County, Utah
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