1469 West 1270 North, St George, UT 84770
For more information about senior living options: (844) 490-3973
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Daylin and the team are welcoming and supportive. Southgate Senior Living is described as a very special place with a friendly feeling from the moment you walk in. The food at Southgate is good to excellent, depending on who is cooking. The activities are fun, with options like Candy Bar Bingo and organized group outings. The staff and nurses are warm, caring, and attentive, with memory care caregivers noted for warmth, patience, humor, and gentleness. Daylin is described as an angel on Earth with infectious positivity. The leadership team is amazing and the quality of care is high. The facility is clean, smells pleasant, and feels like home. Families feel comfortable and residents feel special and important at Southgate.
The reviewer described the first seven months as hard and miserable. After the March 1, 2024 sale, they felt the previously attractive, caring, safe atmosphere was gone. They claimed caregivers were understaffed, department heads overwhelmed, and that motivation and pride were absent, with care missing in caregivers. They questioned how the facility could recover from this downhill slide. They noted billing glitches during the ownership transition. They stated that these facilities cost far more than their entire income, making affordability a major concern. They suggested the property should be sold again or turned into an Airbnb.Southgate Senior Living stands out in the memories and voices of families and residents who have shared their experiences here. Across many days, people describe Daylin as the warm, welcoming face of the community - someone who goes above and beyond to make the move-in process comfortable and the ongoing care feel personal. Several reviewers emphasize that Daylin's approach isn't merely procedural; it's genuinely caring, often described as angelic or contagious in its positivity. Her presence is repeatedly highlighted as a key reason families feel confident choosing Southgate, and her teamwork with other staff members is cited as the backbone of a place that feels like a close-knit, supportive environment.
A recurring thread through the testimonials is the sense of a family atmosphere created by the staff. Families who have entrusted their loved ones with memory care and assisted living note not only the visible kindness but the depth of training and commitment behind it. One reviewer spoke of the dementia care team with particular gratitude, praising the warmth, patience, humor, and gentleness of the caregivers in Memory Care. Another family member, an RN by background, underscored the staff's devotion and the consistent, attentive response residents receive when they press a call button. Across the board, the staff's attitude - warm, attentive, and genuinely invested in each resident's well-being - appears to be the defining characteristic that elevates Southgate above merely adequate care.
The living environment itself gets frequent praise. Multiple comments describe a clean, tidy facility with a pleasant smell and a bright, inviting atmosphere. Families appreciate the transparency and accessibility of leadership, noting warm interactions with administrators and department heads. The leadership is often singled out for praise - described as amazing and truly invested in residents' well-being. The sense that residents are seen as individuals, not just as occupants, comes through in careful mentions of how staff accommodate personal routines, invite families to participate in meaningful moments, and ensure residents can engage with activities that suit their interests.
Food and daily routines are another focal point of praise, with reviewers often comparing Southgate favorably to other options. The menu is described as having appealing weekly options, with specials that shake up the usual offerings and keep meals interesting. There's a particular note about the culinary experience being variable depending on who is cooking, but even then the overall sentiment remains positive: residents and visiting family members consistently describe meals as good to excellent, with some acknowledging that their own food experience as cooks themselves makes them especially discerning. The dining experience is also linked to social and emotional well-being - many residents have found friendships through the dining environment and related activities, which has contributed to a sense of happiness and belonging.
A distinctive and beloved aspect of life at Southgate is the rich schedule of activities and opportunities to socialize. The community offers regular events like Candy Bar Bingo on Thursdays and a social group known as the Lunch Bunch that gathers monthly. People are encouraged to join outings to familiar spots such as Cracker Barrel, Applebee's, and Olive Garden, as well as local shopping trips to Walmart or Smiths, and even occasional excursions to Mesquite. The ability to bring a pet - often a crucial factor for seniors - adds to the sense of home for many residents, who describe the place as a vacation with a community feel rather than a stark institution.
Many reviewers recount personal stories that underscore the sense of trust and relief that comes with Southgate's care. For example, one person moved their mother with dementia from a difficult situation in another state and credits the staff - especially Daylin - with making the transition smooth and reassuring for the family. The same reviewer stresses that the rest of the team proved to be excellent as well, offering support without judgment and staying steady through the realities of dementia care. Another reviewer notes that Southgate became a true home for their father during a challenging period, with all staff members from maintenance to administration contributing to a climate of safety and attentiveness.
The community also plays a meaningful role in end-of-life and transition experiences. Families attest that the facility supports families through difficult moments, inviting them to dine with their loved ones, arranging visits, and ensuring a respectful, comforting presence during the last days. The sense that Southgate is a place where residents can feel special and cherished is a common thread, with feedback highlighting the director or lead nurses who consistently go above and beyond to meet families' needs and keep communication clear.
However, not every note is unreservedly positive. One review traces a difficult period tied to a property sale in March 2024, describing a marked decline after new ownership took over. According to that account, staffing became stretched, department leadership seemed overwhelmed, and the overall quality of care appeared to slip. The reviewer laments the loss of motivation and perceived care gaps, lamenting that the "Best of" St. George award disappeared and casting doubt on whether care and culinary excellence could rebound under the new management. This perspective is presented as a stark contrast to prior experiences, serving as a cautionary reminder that even well-regarded facilities can face significant challenges during transitions.
Despite that critic's concerns, the breadth of positive experiences remains substantial. Families continue to emphasize days that felt like a home rather than a facility, with gratitude directed at the people who welcomed loved ones, supported families, and made sure every resident could maintain a sense of dignity and personal choice. Visitors consistently describe a supportive, clean, and caring environment where staff are accessible, responsive, and genuinely invested in the well-being of residents. For many, Southgate Senior Living represents not just a place to receive care, but a community where people are known, respected, and cherished.
In summary, the sentiment around Southgate Senior Living centers on a strong core of compassionate, dedicated staff, led by Daylin and a team that families trust deeply. Residents and their families highlight meaningful social connections, engaging activities, a home-like atmosphere, and thoughtful attention to personal needs - from dementia care to routine maintenance and even pets. While ownership changes and management challenges have surfaced as a point of concern for some, the overall picture across many testimonials is one of warmth, personalized care, and a community that many families would encourage others to explore for themselves. If you're considering Southgate, the stories suggest that you'll encounter a place that strives to balance respect for individual dignity with a robust, caring network of professionals who aim to make every day a little brighter for the people who call it home.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St George Muni (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterfall Assisted Living in St George, UT is a premier senior living community offering a wide range of amenities and care services to meet the unique needs of each resident. Our community is designed to provide seniors with a comfortable and enriching lifestyle, while also providing them with the support they need to maintain their independence.
Residents at Waterfall Assisted Living can enjoy delicious meals served in our spacious dining room, where they have the option to choose from a variety of menu options tailored to their special dietary restrictions. Each apartment is fully furnished, providing residents with a cozy and welcoming living space.
Our beautiful outdoor space offers residents the opportunity to relax and enjoy nature, whether it be taking a stroll through our well-maintained garden or simply sitting outside with friends and family. Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected with loved ones near and far.
At Waterfall Assisted Living, we understand the importance of maintaining one's personal hygiene and physical well-being. Our caring staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. Additionally, our team works closely with health care providers to coordinate medical appointments and ensure that residents receive the necessary care.
We also offer medication management services to ensure that residents are taking their medications safely and correctly. Our dedicated staff can accommodate special dietary restrictions and diabetes diets, ensuring that each resident's nutritional needs are met.
Transportation arrangements can be made for medical appointments as well as any other outings residents may wish to make. We strive to provide convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals so that residents can remain active and engaged in the local community.
Waterfall Assisted Living prides itself on providing a vibrant atmosphere filled with scheduled daily activities for our residents' enjoyment. Whether it's participating in group exercises or joining in on social events and outings, there is always something exciting happening at our community.
Overall, Waterfall Assisted Living offers seniors a warm and inviting environment where they can receive the care and support they need while enjoying a fulfilling lifestyle.
Waterfall Assisted Living is located at 1469 West 1270 North, St George, UT 84770 in Washington County, Utah
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