Overall Review of Stonebridge Home Care - Provo, UT
common
20 reviews mention this
Caring, helpful team stands out
Residents and employees repeatedly describe a team that is kind and genuinely invested in care.
Many reviewers say the caregivers and office staff are caring, kind, and helpful, and that communication is responsive when something comes up. Several also mention feeling comfortable with the people they work with, and that the team works as a unit toward clients’ comfort and safety. A few reviewers specifically call out management involvement and ongoing efforts to improve and educate caregivers.
common
5 reviews mention this
Flexible scheduling is a highlight
Flexible hours and accommodating scheduling come up in multiple reviews.
Several reviewers describe the schedule as flexible, with the ability to choose hours and coordinate around other work or school. Others add that the office staff is accommodating when planning availability and that it feels respectful rather than restrictive. One reviewer also notes that the company works with their schedule as they return for shifts.
caveat
3 reviews mention this
Staffing gaps can affect services
Some reviewers report staffing shortfalls that interfered with planned care tasks.
While many reviews are positive, a few describe missed or incomplete care due to being short staffed. One reviewer says a family member went without showering and dressing because staff did not show up as scheduled. Another mentions an ongoing challenge with having enough caregivers to assign to all clients.
caveat
3 reviews mention this
Office follow-through is inconsistent
A subset of reviews says office support and follow-through fell short.
Some reviewers criticize how the office handled problems, including being rude during complaints or not addressing concerns promptly. A separate review says the office did not notify family or a care facility as expected when care coverage was impacted. Another review describes office communication as unhelpful and suggests changes were not clearly communicated.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Provo, Utah, offers convenient access to transportation options such as the Provo Municipal Airport and UTA FrontRunner Provo Station. The area also features a variety of amenities including theaters like Cinemark 16, restaurants such as Burger King, Taco Bell, and Sizzler, as well as places of worship like the Provo City Center Temple and Grandview East Stake. For outdoor activities, residents can enjoy parks like North Park and Provo Rotary Park. In terms of healthcare services, there are several physicians' offices nearby including the Merrill Gappmayer Family Medicine Center and Mountainland Wasatch Family Health Center, as well as hospitals like Intermountain Health Care and Utah Valley Hospital. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for medication needs. This area provides a combination of convenience and amenities that make it a desirable location for senior living in Provo.
Transportation
- Provo Municipal Airport (PVU) (1.4 miles)
- UTA FrontRunner Provo Station (1.7 miles)
Theaters
Restaurants
- Burger King (1.8 miles)
- Taco Bell (1.8 miles)
- McDonald's (1.8 miles)
- Sizzler (1.9 miles)
- Black Sheep Cafe (2 miles)
- Mi Lindo Guadalajara (2 miles)
- Bombay House (2.2 miles)
Places of Worship
- Provo City Center Temple (1.9 miles)
- Grandview East Stake (2 miles)
- Centerpoint Church (3.4 miles)
- Provo Utah Temple (4 miles)
- Church of Jesus Christ of Latter Day Saints (4.7 miles)
- Church of Jesus Christ of Latter Day Saints (5.2 miles)
Parks
- North Park (1.9 miles)
- Provo Rotary Park (2.2 miles)
- Utah Lake State Park (2.6 miles)
- Bicentennial Park (3.2 miles)
- Kiwanis Park (3.3 miles)
- Springville Community Park (4.6 miles)
- Community Park (5.1 miles)
Physicians
- Merrill Gappmayer Family Medicine Center (2.2 miles)
- Mountainland Wasatch Family Health Center (2.2 miles)
- RevereHealth (2.2 miles)
- Revere Health Hand Wrist & Elbow Center (2.3 miles)
- Revere Health Wellness Institute (2.3 miles)
- Central Utah Gastroenterology (2.3 miles)
- Utah Valley Hospital Gift Shop (2.3 miles)
Hospitals
- Intermountain Health Care (2.3 miles)
- Utah Valley Hospital (2.3 miles)
Pharmacies
- Walgreens (2.4 miles)
- Macey's Pharmacy #3 (2.6 miles)
- Macey's, Happy Shopping (2.6 miles)
- CVS Pharmacy (2.7 miles)
- South End Market (2.9 miles)
- Walmart Pharmacy (3.1 miles)
- Utah Valley Pharmacy (3.3 miles)
Engaged residents, exceptional staff, and transparent family communication.
Financing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration
Essential Knowledge on Pneumonia in Older Adults
Exploring Palliative Care in the Home: A Comprehensive Overview