Country View Assisted Living

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Country View Assisted Living

2901 West Center Street, Provo, UT 84601

For more information about senior living options: (844) 490-3973

3.5 from 2 reviews
Assisted Living

Overall Review

Pros

  • pro The food at Country View Manor is amazing, and the staff is kind and friendly.
  • pro The pricing of the facility is considered good by residents and their families.
  • pro The environment appears welcoming, making a positive impression upon arrival.
  • pro The residents have access to enjoyable meals, including dessert options like pie.

Cons

  • pro The chaffer rushed and caused the nurse to release the patient too quickly, resulting in her not being able to change into her clothes.
  • pro The patient was bleeding down her arm due to the IV being removed hastily.
  • pro The staff failed to ask about the patient's dietary restrictions, almost serving her dessert again despite being diabetic.
  • pro The staff showed a lack of knowledge on how to use essential equipment, like the CPM machine.
  • pro There was poor communication among the staff members regarding patient care.
  • pro The menu offered little variety, remaining the same throughout the entire week.

Review

Country View Manor has garnered mixed reviews from those seeking skilled nursing care, particularly in the wake of significant medical events such as surgeries. One reviewer began her experience noting that the facility seemed appealing based on its online presence, highlighting aspects like good food, kind staff, reasonable prices, and a welcoming atmosphere. However, her positive impressions were quickly overshadowed by issues that arose during her mother’s recovery from total knee replacement surgery.

The journey to Country View Manor began under unfortunate circumstances. The reviewer felt rushed during the transition from hospital to facility due to a hurried chauffeur who did not give adequate time for her mother to change into appropriate clothing. This situation was exacerbated by the cold January weather; concerned about her mother's well-being, she lent her jacket to help keep her warm. Upon arrival at the skilled nursing facility, however, she discovered that her mother had been bleeding down her arm due to an IV being removed too hastily during transfer. Such incidents raised immediate concerns regarding the level of care and attention provided during critical moments.

During their initial interactions with staff at Country View Manor, the reviewer noted a significant oversight regarding dietary restrictions. Despite informing the staff after observing her mother being served pie—an unsuitable option due to her diabetes—the incident highlighted a lack of communication and attentiveness among caregivers. This lapse in recognizing dietary needs nearly repeated itself just days later when preparations were being made for discharge. These experiences pointed to broader systemic issues within the facility related to patient assessments and meal planning.

Moreover, communication failures extended beyond dietary restrictions; they became apparent in other areas as well. The reviewer's observations suggested that staff members lacked training on essential equipment such as the Continuous Passive Motion (CPM) machine utilized for rehabilitation post-surgery. This raises concerns about whether appropriate protocols are in place for training staff adequately on important medical equipment crucial for patients' recovery processes.

Lastly, repetitive dining experiences added another layer of disappointment during this family's four-day stay at Country View Manor. The menu's unchanging nature throughout their visit contributed to an overall feeling of stagnation and limited options for residents needing varied nutrition for healing and well-being. Dining diversity is often key not only for appetite stimulation but also for maintaining a sense of normalcy in what can be a disheartening environment during recovery.

In conclusion, while Country View Manor presented certain appealing characteristics such as friendly staff and decent pricing initially viewed favorably by some visitors, these aspects were overshadowed by significant shortcomings evident in patient care practices and communication deficits among staff members. Given these complications during such a critical time in their lives, the reviewer expressed hope never to return—a sentiment that resonates with many who prioritize attentive care over superficial qualities when it comes to rehabilitation facilities. Overall, this narrative serves as both cautionary advice and feedback aimed at improving standards within such establishments so that future patients might receive the quality care they deserve without compromise.

Features

Housing

  • 25 resident community capacity 25 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country View Assisted Living in Provo, UT is a warm and inviting community that provides seniors with the support and care they need to live a fulfilling life. Our residents can enjoy a range of amenities designed to enhance their comfort and well-being.

For those who like to look their best, we have a beauty salon onsite where residents can get pampered and groomed. Our residents can relax in front of their favorite TV shows with our cable or satellite TV service. We also offer devotional services off-site for those who want to practice their faith.

Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented chefs. Each apartment is fully furnished, providing all the comforts of home. Housekeeping services ensure that our residents live in a clean and tidy environment.

We have indoor common areas where residents can socialize and engage in activities or relax with a good book from our small library. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with family and friends online.

At Country View Assisted Living, we provide 24-hour supervision and assistance with activities of daily living. Our dedicated staff supports residents with bathing, dressing, transfers, and medication management. We offer specialized care such as diabetes diet and diabetic care for those who require it.

We understand the importance of mental wellness, which is why we have a mental wellness program in place to support our residents' emotional well-being.

Outside, our beautiful garden and outdoor spaces provide opportunities for fresh air and relaxation. We offer move-in coordination services to make the transition as smooth as possible for new residents.

With numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby, as well as hospitals and theaters in close proximity, our residents have easy access to various services and entertainment options.

At Country View Assisted Living in Provo, UT, we strive to create an enriching environment where seniors can thrive and enjoy a fulfilling lifestyle with the care and support they need.

Nearby Places of Interest

This area of Provo, Utah offers convenient access to transportation options such as the Provo Municipal Airport and UTA FrontRunner Provo Station, making it easy for seniors to travel. The proximity to several parks like Utah Lake State Park and Provo Rotary Park provides opportunities for outdoor recreation and relaxation. There are also various places of worship nearby for spiritual enrichment. Access to quality healthcare is readily available with physicians' offices and hospitals close by. Additionally, there are pharmacies for medication needs and a variety of dining options ranging from fast food to sit-down restaurants. For entertainment, there is a movie theater within a short drive. Overall, this part of Provo offers a balanced mix of amenities that would make it a comfortable and convenient place for seniors to consider living in.

Transportation

  • Provo Municipal Airport (PVU) (1.1 miles)
  • UTA FrontRunner Provo Station (2.6 miles)

Parks

  • Utah Lake State Park (1.5 miles)
  • Provo Rotary Park (1.8 miles)
  • North Park (2.4 miles)
  • Kiwanis Park (3.8 miles)
  • Community Park (4.2 miles)
  • Vineyard Grove Park (4.3 miles)
  • Lakeside Sports Complex (4.3 miles)

Places of Worship

  • Grandview East Stake (2 miles)
  • Centerpoint Church (2.4 miles)
  • Provo City Center Temple (2.7 miles)
  • Church of Jesus Christ of Latter Day Saints (3.9 miles)
  • Provo Utah Temple (4.2 miles)
  • Church of Jesus Christ of Latter Day Saints (4.7 miles)

Physicians

  • Merrill Gappmayer Family Medicine Center (2.4 miles)
  • Revere Health Hand Wrist & Elbow Center (2.4 miles)
  • Revere Health Wellness Institute (2.4 miles)
  • RevereHealth (2.4 miles)
  • Central Utah Gastroenterology (2.4 miles)
  • Excel Eye Center (2.5 miles)
  • Friends & Family Hearing Healthcare (2.5 miles)

Hospitals

  • Intermountain Health Care (2.4 miles)
  • Utah Valley Hospital (2.5 miles)

Pharmacies

  • Walgreens (2.5 miles)
  • Macey's Pharmacy #3 (2.5 miles)
  • Macey's, Happy Shopping (2.7 miles)
  • Walmart Pharmacy (2.7 miles)
  • Utah Valley Pharmacy (2.8 miles)
  • Walmart Pharmacy (2.9 miles)
  • CVS Pharmacy (2.9 miles)

Restaurants

  • Chick-Fil-A (2.6 miles)
  • Mi Lindo Guadalajara (2.6 miles)
  • Green Burrito (2.7 miles)
  • Black Sheep Cafe (2.7 miles)
  • Bombay House (2.7 miles)
  • Taco Bell (2.8 miles)
  • Taco Bell (2.8 miles)

Theaters

  • Cinemark 16 (2.7 miles)

Cafes

  • Starbucks (4.6 miles)

Frequently Asked Questions

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