Country View Assisted Living

Pros

• The food at Country View Manor is amazing, and the staff is kind and friendly.
• The pricing of the facility is considered good by residents and their families.
• The environment appears welcoming, making a positive impression upon arrival.
• The residents have access to enjoyable meals, including dessert options like pie.

Cons

• The chaffer rushed and caused the nurse to release the patient too quickly, resulting in her not being able to change into her clothes.
• The patient was bleeding down her arm due to the IV being removed hastily.
• The staff failed to ask about the patient's dietary restrictions, almost serving her dessert again despite being diabetic.
• The staff showed a lack of knowledge on how to use essential equipment, like the CPM machine.
• There was poor communication among the staff members regarding patient care.
• The menu offered little variety, remaining the same throughout the entire week.

Review

Country View Manor has garnered mixed reviews from those seeking skilled nursing care, particularly in the wake of significant medical events such as surgeries. One reviewer began her experience noting that the facility seemed appealing based on its online presence, highlighting aspects like good food, kind staff, reasonable prices, and a welcoming atmosphere. However, her positive impressions were quickly overshadowed by issues that arose during her mother’s recovery from total knee replacement surgery.

The journey to Country View Manor began under unfortunate circumstances. The reviewer felt rushed during the transition from hospital to facility due to a hurried chauffeur who did not give adequate time for her mother to change into appropriate clothing. This situation was exacerbated by the cold January weather; concerned about her mother's well-being, she lent her jacket to help keep her warm. Upon arrival at the skilled nursing facility, however, she discovered that her mother had been bleeding down her arm due to an IV being removed too hastily during transfer. Such incidents raised immediate concerns regarding the level of care and attention provided during critical moments.

During their initial interactions with staff at Country View Manor, the reviewer noted a significant oversight regarding dietary restrictions. Despite informing the staff after observing her mother being served pie—an unsuitable option due to her diabetes—the incident highlighted a lack of communication and attentiveness among caregivers. This lapse in recognizing dietary needs nearly repeated itself just days later when preparations were being made for discharge. These experiences pointed to broader systemic issues within the facility related to patient assessments and meal planning.

Moreover, communication failures extended beyond dietary restrictions; they became apparent in other areas as well. The reviewer's observations suggested that staff members lacked training on essential equipment such as the Continuous Passive Motion (CPM) machine utilized for rehabilitation post-surgery. This raises concerns about whether appropriate protocols are in place for training staff adequately on important medical equipment crucial for patients' recovery processes.

Lastly, repetitive dining experiences added another layer of disappointment during this family's four-day stay at Country View Manor. The menu's unchanging nature throughout their visit contributed to an overall feeling of stagnation and limited options for residents needing varied nutrition for healing and well-being. Dining diversity is often key not only for appetite stimulation but also for maintaining a sense of normalcy in what can be a disheartening environment during recovery.

In conclusion, while Country View Manor presented certain appealing characteristics such as friendly staff and decent pricing initially viewed favorably by some visitors, these aspects were overshadowed by significant shortcomings evident in patient care practices and communication deficits among staff members. Given these complications during such a critical time in their lives, the reviewer expressed hope never to return—a sentiment that resonates with many who prioritize attentive care over superficial qualities when it comes to rehabilitation facilities. Overall, this narrative serves as both cautionary advice and feedback aimed at improving standards within such establishments so that future patients might receive the quality care they deserve without compromise.

This area of Provo, Utah offers convenient access to transportation options such as the Provo Municipal Airport and UTA FrontRunner Provo Station, making it easy for seniors to travel. The proximity to several parks like Utah Lake State Park and Provo Rotary Park provides opportunities for outdoor recreation and relaxation. There are also various places of worship nearby for spiritual enrichment. Access to quality healthcare is readily available with physicians' offices and hospitals close by. Additionally, there are pharmacies for medication needs and a variety of dining options ranging from fast food to sit-down restaurants. For entertainment, there is a movie theater within a short drive. Overall, this part of Provo offers a balanced mix of amenities that would make it a comfortable and convenient place for seniors to consider living in.

Transportation

• Provo Municipal Airport (PVU) (1.1 miles)
• UTA FrontRunner Provo Station (2.6 miles)

Parks

• Utah Lake State Park (1.5 miles)
• Provo Rotary Park (1.8 miles)
• North Park (2.4 miles)
• Kiwanis Park (3.8 miles)
• Community Park (4.2 miles)
• Vineyard Grove Park (4.3 miles)
• Lakeside Sports Complex (4.3 miles)

Places of Worship

• Grandview East Stake (2 miles)
• Centerpoint Church (2.4 miles)
• Provo City Center Temple (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (3.9 miles)
• Provo Utah Temple (4.2 miles)
• Church of Jesus Christ of Latter Day Saints (4.7 miles)

Physicians

• Merrill Gappmayer Family Medicine Center (2.4 miles)
• Revere Health Hand Wrist & Elbow Center (2.4 miles)
• Revere Health Wellness Institute (2.4 miles)
• RevereHealth (2.4 miles)
• Central Utah Gastroenterology (2.4 miles)
• Excel Eye Center (2.5 miles)
• Friends & Family Hearing Healthcare (2.5 miles)

Hospitals

• Intermountain Health Care (2.4 miles)
• Utah Valley Hospital (2.5 miles)

Pharmacies

• Walgreens (2.5 miles)
• Macey's Pharmacy #3 (2.5 miles)
• Macey's, Happy Shopping (2.7 miles)
• Walmart Pharmacy (2.7 miles)
• Utah Valley Pharmacy (2.8 miles)
• Walmart Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• Chick-Fil-A (2.6 miles)
• Mi Lindo Guadalajara (2.6 miles)
• Green Burrito (2.7 miles)
• Black Sheep Cafe (2.7 miles)
• Bombay House (2.7 miles)
• Taco Bell (2.8 miles)
• Taco Bell (2.8 miles)

Theaters

• Cinemark 16 (2.7 miles)

Cafes

• Starbucks (4.6 miles)