Medallion Manor Nursing Home

Pros

• The individual's experience at Medallion Manor has been overwhelmingly positive for nearly 20 years.
• Medallion Manor provides a happy living environment, significantly improving the individual's overall well-being.
• The variety of services and activities available keep the individual engaged and interested.
• The staff at Medallion Manor are exceptional and genuinely care about each resident's unique preferences and abilities.
• Regular communication regarding the individual's status is maintained, fostering trust and transparency with family members.
• Family members have the flexibility to visit or take outings with their loved one whenever they wish.
• The care received at Medallion Manor is highly regarded by family members, who express significant appreciation for the dedicated support provided.

Cons

• The care in state-managed homes outside Utah was only adequate and did not provide happiness for the son.
• The son frequently expressed a desire to "move to another place" before living at Medallion Manor.
• There is a lack of specific details about the quality of care provided in the previous homes compared to Medallion Manor.
• No negative experiences or concerns were raised regarding communication; however, there is an implication that past homes did not offer the same level of engagement and attention as Medallion Manor.

Review

Over nearly two decades, Medallion Manor in Provo has become a cherished home for my son, providing him with a level of care and happiness that he had not experienced in state-managed homes outside Utah. Prior to his move to Medallion Manor, my son resided in various facilities where, although the care was adequate, he never seemed to find true contentment. He often expressed a desire to "move to another place," which highlighted an underlying dissatisfaction with his living situation. The transition to Medallion Manor marked a significant change in his life—a change characterized by joy and engagement.

From the moment we arrived at Medallion Manor, it became evident that this facility offered much more than just basic care; it provided an environment rich in services and activities tailored specifically for individuals like my son. The management has meticulously designed programs that hold residents' interests and encourage participation. Whether through recreational outings or intellectual challenges, there is always something engaging happening within the manor's walls. This focus on enrichment has played a substantial role in cultivating my son's happiness and enthusiasm about life—a stark contrast to his earlier experiences.

One of the standout aspects of Medallion Manor is its exceptional staff. They are not simply caregivers but rather dedicated professionals who take the time to know each resident personally. The staff invests considerable effort into understanding individual preferences, needs, and capabilities. This level of personalization ensures that every resident receives care that meets them where they are while still encouraging growth and development. I have witnessed firsthand how they skillfully challenge residents—my son included—to strive for improvement while also respecting their comfort zones.

The communication between families and staff at Medallion Manor is commendable as well. At annual meetings focused on discussing residents’ progress and status updates, I receive valuable insights into what is being done for my son specifically. Such transparency fosters trust and allows family members like me to be actively involved in our loved ones’ lives. Should there be any changes or developments regarding my son's care or routine, I am promptly informed via phone calls—allowing me to stay connected without any surprises.

In addition to regular updates from the staff, I appreciate that I can reach out at any time for questions or concerns about my son's well-being. This open-door policy creates an atmosphere of mutual respect between families and caregivers—an element critical when entrusting someone else with the care of your loved one. Furthermore, my ability to communicate directly with my son over the phone adds another layer of assurance; I can hear his voice whenever needed.

Visiting hours are flexible, allowing family members the freedom to spend quality time with their loved ones or take them on outings—another feature that enriches our interactions significantly. These opportunities ensure that our familial bonds remain strong despite physical distances or daily routines within the manor’s structure.

In conclusion, I cannot speak highly enough about the remarkable care my son receives at Medallion Manor over nearly two decades of residence. It has transformed his living experience from one of discontentment to one filled with joy and purpose—and as a parent witnessing this transformation brings immense relief and gratitude. The combination of personalized support from skilled staff, effective communication, diverse activities for engagement, and nurturing relationships gives me confidence that he will continue thriving here for years to come.

This part of Provo, Utah offers a convenient and well-equipped neighborhood for senior living. With nearby amenities such as theaters, parks, restaurants, places of worship, physicians, hospitals, and pharmacies all within a short distance, residents can easily access entertainment and essential services. The community also features public transportation options like the UTA FrontRunner Provo Station and Provo Municipal Airport for added convenience. Additionally, there are various healthcare facilities in the vicinity including family medicine centers and specialty clinics to cater to any medical needs. Overall, this area provides a comfortable and accessible environment for seniors looking for a vibrant and engaging place to live.

Theaters

• Cinemark 16 (1.5 miles)

Transportation

• UTA FrontRunner Provo Station (1.5 miles)
• Provo Municipal Airport (PVU) (1.6 miles)

Parks

• North Park (1.6 miles)
• Provo Rotary Park (2 miles)
• Utah Lake State Park (2.7 miles)
• Kiwanis Park (3 miles)
• Bicentennial Park (3.1 miles)
• Springville Community Park (4.7 miles)
• Community Park (4.9 miles)

Restaurants

• Burger King (1.6 miles)
• Taco Bell (1.7 miles)
• Black Sheep Cafe (1.7 miles)
• McDonald's (1.7 miles)
• Mi Lindo Guadalajara (1.7 miles)
• Sizzler (1.8 miles)
• Bombay House (1.9 miles)

Places of Worship

• Provo City Center Temple (1.7 miles)
• Grandview East Stake (1.7 miles)
• Centerpoint Church (3.2 miles)
• Provo Utah Temple (3.7 miles)
• Church of Jesus Christ of Latter Day Saints (4.4 miles)
• Church of Jesus Christ of Latter Day Saints (4.9 miles)

Physicians

• Merrill Gappmayer Family Medicine Center (1.9 miles)
• Mountainland Wasatch Family Health Center (1.9 miles)
• RevereHealth (1.9 miles)
• Revere Health Hand Wrist & Elbow Center (2 miles)
• Revere Health Wellness Institute (2 miles)
• Central Utah Gastroenterology (2 miles)
• Utah Valley Hospital Gift Shop (2 miles)

Hospitals

• Intermountain Health Care (2 miles)
• Utah Valley Hospital (2 miles)

Pharmacies

• Walgreens (2.1 miles)
• Macey's Pharmacy #3 (2.3 miles)
• Macey's, Happy Shopping (2.3 miles)
• CVS Pharmacy (2.4 miles)
• South End Market (2.6 miles)
• Walmart Pharmacy (2.8 miles)
• Utah Valley Pharmacy (3 miles)