The Auberge at North Ogden

Pros

• The staff at The Auberge consistently goes above and beyond in their care for residents, ensuring a safe and nurturing environment.
• Many families appreciate the kindness and attentiveness of the staff, highlighting their dedication to providing quality care.
• Residents enjoy a variety of activities, fostering a sense of community and engagement within the facility.
• The management team is praised for their commitment to improving resident care and supporting staff, creating an overall positive atmosphere.
• Cleanliness and maintenance efforts are acknowledged, with many reviewers noting the facility's inviting appearance.
• Families express gratitude for the compassionate support provided during difficult times, emphasizing the respect shown to both residents and their families.
• Overall experiences reported by residents and families indicate high satisfaction levels with the services and care delivered at The Auberge.

Cons

• Some staff members at The Auberge overshared their personal problems with residents, which was inappropriate and burdensome for the elderly individuals.
• Although the staff was generally kind, there were concerns about inadequate measures taken to prevent falls, as one resident fell out of bed multiple times despite requests for safety precautions.
• One reviewer expressed dissatisfaction with the treatment of a resident in the Memory Care unit, describing staff as rude and dismissive of requests, leading to feelings of isolation during meals.
• A family member reported that communication from the office staff regarding a resident's declining health was lacking and dismissive.
• There were complaints about the quality of some meals served, with specific mention of unappetizing dinners and strange breakfast options like unusual eggs.
• Residents in memory care rarely had opportunities to participate in activities without family assistance, leading to concerns about engagement and inclusion.
• Despite positive interactions overall, a reviewer noted issues with cleanliness, specifically mentioning worn and stained carpets in hallways.
• A significant concern arose when a resident developed an advanced stage pressure ulcer without prior notification to family members by the facility’s staff.

Review

The Auberge at North Ogden has garnered a range of experiences from families and residents who have encountered its services, with many expressing overwhelming gratitude for the dedication and compassion shown by the staff. Numerous reviews highlight the outstanding care provided by the Registered Nurses and supporting team members, reassuring families that their loved ones are safe, well-fed, and attended to in a nurturing environment. Many reviewers emphasized the importance of knowing that family members receive daily check-ins regarding their health, medication assistance, and help with laundry and light housekeeping tasks on a weekly basis. The presence of an in-house doctor was also commended as a tremendous benefit for residents.

Despite many positive elements, some feedback pointed out areas needing improvement. For instance, while there were plenty of organized activities available for residents, it was noted that those in memory care units faced restrictions in participating unless accompanied by family members. This limitation created feelings of isolation among these residents who wished to engage more with their peers. One reviewer mentioned that although the new administrator is striving to rectify previous issues within the facility—particularly surrounding resident engagement—the experience remains inconsistent across different care levels.

Concerns about staffing practices emerged in several reviews as well. While most families expressed appreciation for the kindness shown by employees towards their loved ones, others voiced discomfort with staff occasionally sharing personal problems during interactions with elderly residents. Many felt this dynamic was inappropriate and could burden those who are already dealing with complex emotions regarding their living situation. Additionally, some accounts raised specific issues concerning safety measures; one reviewer recounted multiple incidents involving an elderly loved one falling out of bed despite repeated requests for preventative measures such as positioning chairs against her bed.

On a different note, several families reflected positively on how The Auberge managed end-of-life transitions for loved ones. A review highlighted exceptional care during this challenging time—acknowledging not only how compassionate staff were towards patients but also how they supported family members throughout every step of the journey. This emphasis on holistic support resonated deeply with many families who found comfort in knowing that both patients and relatives received empathetic assistance.

While there were reports of lapses in communication regarding health matters—for instance, when one resident developed a pressure ulcer without timely updates to her family—many others underscored strong administrative efforts focused on enhancing care quality overall. Numerous reviewers praised management’s transparency through candid feedback sessions held regularly between staff and families—a practice believed to foster stronger connections between everyone involved.

In terms of ambiance and environment, The Auberge was likened to “Mom's Country Club” due to its vibrant activity schedule complemented by caring staff who create an inviting atmosphere reminiscent of hotel hospitality rather than just another assisted living facility. Families noted improvements needed in terms of cleanliness—specifically around carpeting—but overall cleanliness ratings remained decent given other aspects like friendly demeanor from all staff members working diligently each day.

Overall impressions point toward a community where genuine affection permeates caregiving dynamics at The Auberge at North Ogden—a sentiment echoed by both current employees praising management's supportive policies as well as families expressing gratitude over quality services rendered during sensitive life stages or moments requiring additional assistance amidst transitions into assisted living situations filled with uncertainty yet surrounded by compassion-driven environments dedicated solely towards achieving better lives for all involved parties alike through caring service providers leading diligent teams committed towards excellence continuously striving improve it every step along way possible!

This part of Ogden, Utah offers a variety of amenities and services that may be appealing for senior living. There are several restaurants within close proximity, including Zeppe's Italian Water Ice and Chili's Grill & Bar, providing convenient dining options. Additionally, there are pharmacies such as Walmart Pharmacy and Smith's Food & Drug nearby for easy access to medication and healthcare needs. For medical care, there are several physicians and clinics in the area, such as Mountain Vista Dental Care and Intermountain Health Care, ensuring residents have access to quality healthcare services. The presence of places of worship like the Church of Jesus Christ of Latter Day Saints also provides spiritual support for those seeking it. With transportation options like Avis Rent A Car and the Roy Frontrunner Station nearby, getting around the area is convenient. Overall, this part of Ogden presents a well-rounded community that caters to the needs of seniors looking for a comfortable living environment with various resources available in close proximity.

Restaurants

• Zeppe's Italian Water Ice (0.6 miles)
• Chili's Grill & Bar (1 miles)
• Mo' Bettahs Hawaiian Style Food (2.5 miles)
• McDonald's (2.5 miles)
• Chick-Fil-A (2.5 miles)
• Del Taco (2.5 miles)
• Green Burrito (2.6 miles)

Parks

• Harrisville City Park (0.8 miles)
• Fort Buenaventura (4.3 miles)
• Mount Ogden Park (5.4 miles)

Pharmacies

• Walmart Pharmacy (1 miles)
• Smith's Food & Drug (1.5 miles)
• Wangsgards (1.5 miles)
• Walgreens (1.6 miles)
• Lee's Marketplace (1.8 miles)
• Roe Rx (2.4 miles)
• 12th Street Pharmacy (2.6 miles)

Physicians

• Mountain Vista Dental Care - Daniel McConkie, DDS (1 miles)
• C. Preston Allen, MD (1.3 miles)
• Intermountain Health Care - North Ogden, Ihc Health Centers (1.3 miles)
• North Ogden Clinic (1.3 miles)
• Summit Medical (1.4 miles)
• Fresenius Medical Care (2 miles)
• James R Healy DDS (2.6 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (2.5 miles)
• Rosa's Cafe (4.5 miles)
• Kaffe Mercantile (4.5 miles)
• Buzzbru (5.3 miles)
• Dutch Bros Coffee (6.6 miles)

Hospitals

• Pleasant View Dialysis Center (2.7 miles)
• McKay Dee ENT (6.8 miles)
• Intermountain LiVe Well Center (6.9 miles)
• My Family Birth Center - Utah Certified Midwives, Licensed Nurse Midwife (7.9 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3 miles)
• Ogden Utah Temple (3.7 miles)
• The Church Of Jesus İst Of Latter-Day Saints (6.8 miles)

Transportation

• Avis Rent A Car (5.1 miles)
• Roy Frontrunner Station (7.4 miles)