Truewood By Merrill, Cottonwood Heights

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  • Interior

    A spacious dining room with multiple tables and chairs, large windows, and elegant chandeliers.
  • Decor

    A cozy apartment interior with a view of a bedroom featuring a teal bedspread and a small plant on the bed, leading into an open kitchen area.
  • Living Room

    A cozy living room with a red sofa and patterned curtains, featuring a large window and stylish decor.
  • Building

    A scenic outdoor view with a garden path winding past lush greenery and trees, adjacent to a building on a sunny day.
  • Trees

    A peaceful courtyard with patio furniture and red umbrellas surrounded by apartment buildings.
  • Lighting

    Spacious and well-lit waiting room with comfortable seating.
  • Floor Plan

    Floor plan featuring two bedrooms, a bathroom, and closets.

Truewood By Merrill, Cottonwood Heights

7235 South Union Park Avenue, Cottonwood Heights, UT 84047

For more information about senior living options: (844) 490-3973

3.7 from 34 reviews
5 stars
10
4 stars
15
3 stars
2
2 stars
4
1 stars
3

Assisted Living Independent Living Memory Care

Pricing

Truewood By Merrill in Cottonwood Heights offers a compelling pricing structure for its residential options when compared to average costs in Salt Lake County and across Utah. For instance, the studio units at Truewood are priced at $2,700 per month, significantly lower than the county average of $3,331 and the state average of $3,206. Similarly, one-bedroom apartments are available at $3,200, which again undercuts both regional benchmarks - Salt Lake County stands at $3,840 and statewide averages are at $3,556. Even though semi-private rooms are listed at $4,200, they remain competitive against Salt Lake County's higher rate of $3,970 and the state's average of $3,596. The two-bedroom accommodations also present favorable pricing with a monthly rent of $4,700 compared to higher averages in the county ($4,443) and state ($4,194). Overall, Truewood By Merrill provides a cost-effective choice for potential residents while maintaining high-quality living standards amidst rising local housing costs.

Room TypeTruewood By Merrill, Cottonwood HeightsSalt Lake CountyUtah
Studio$2,700$3,331$3,206
1 Bedroom$3,200$3,840$3,556
Semi-Private$4,200$3,970$3,596
2 Bedrooms$4,700$4,443$4,194

Overall Review

Pros

  • pro The staff at Truewood by Merrill Cottonwood Heights genuinely care about the residents and provide loving support.
  • pro Families appreciate the peaceful location along the creek, offering a beautiful view of the Wasatch mountains.
  • pro Residents have made friends and enjoy a variety of services, making their living experience enjoyable.
  • pro The facility is clean and well-maintained, with friendly staff who are attentive to the needs of residents.
  • pro Many families find that the value offered at Truewood by Merrill, including care, meals, and activities, meets their expectations.
  • pro Positive interactions with management and staff help create a supportive atmosphere for both residents and families.
  • pro Overall experiences indicate improvements in service and care under new management, enhancing resident satisfaction.

Cons

  • pro Truewood had significant issues with care, cleanliness, and food quality, resulting in a terrible experience for residents and their families.
  • pro The facility has faced major staffing problems that have affected service quality, especially during meal times.
  • pro There was a high turnover of management at Truewood, leading to inconsistent care and unresolved issues for residents.
  • pro Residents reported dissatisfaction with the lack of variety and presentation in food options provided by Truewood.
  • pro Despite some positive interactions, there were struggles with obtaining refunds from the facility after a loved one's passing.
  • pro The memory care side did not meet expectations or adequately address the needs of residents looking for specialized support at Truewood.
  • pro Even though some staff members were kind, there were complaints about insufficient cleaning services for resident rooms at Truewood.

Review

The reviews of senior living facilities, particularly Truewood by Merrill in Cottonwood Heights, reveal a wide spectrum of experiences that reflect both positive and negative aspects of care for aging loved ones. Many families express relief and gratitude for making a transition to this facility from less satisfactory options, often highlighting the loving and attentive nature of the staff as a significant factor in their satisfaction. For instance, one reviewer noted that after relocating their father from Georgia, he underwent a complete turnaround due to the compassionate care received at the Salt Lake City location. The residents are treated with genuine concern, contrasting sharply with previous environments where the attitude was more apathetic.

Conversely, some reviewers voiced strong criticisms about other senior living facilities, such as Truewood's predecessor. Issues regarding cleanliness, food quality, and overall care were underscored as problematic at those establishments. One reviewer expressed disbelief that such a place could maintain its license given its poor standards. This stark contrast serves to highlight how expectations of senior care can greatly influence family perspectives on suitable environments for their loved ones.

Truewood by Merrill has garnered praise not only for its attentive staff but also for its pleasant surroundings near natural landscapes like Cottonwood Creek and views of the Wasatch Mountains. Families appreciated the variety of activities available nearby—shops, restaurants, and peaceful locales—to further enhance visits. Residents reported enjoying their time there immensely and forming friendships within the community. However, some concerns arose regarding management changes that led to inconsistencies in service delivery. Reviews indicated that while initial experiences were overwhelmingly positive during stable periods when management was consistent, subsequent staffing changes resulted in reduced service levels.

Food quality emerged as a recurring theme across several reviews; while many found it satisfactory or even good initially, others wished for greater variety or better presentation. Some residents resorted to supplementing meals with personal contributions or frozen meals when unsatisfied with what was offered daily. This sentiment underscores an area needing improvement even amidst generally favorable evaluations concerning care quality and staff availability.

Many reviewers emphasized staff relationships as integral to their satisfaction with Truewood by Merrill. They noted positive interactions between caregivers and residents—staff members remembered names and individual stories which fostered a welcoming environment. Although complaints about turnover rates persisted, particularly regarding dietary services or nursing staff shortages during certain periods since management transitions began impacting service consistency seemed apparent across various accounts.

In summary, while experiences at Truewood by Merrill Cottonwood Heights paint an overall picture of positivity—with many indicating they would recommend it wholeheartedly—there remain areas for growth related primarily to staffing stability and food quality. Families looking into this facility seem mostly encouraged by initial impressions during tours and appreciate adhering to health protocols that ensure safety amid ongoing challenges like COVID-19. Overall assessment indicates Truewood provides a commendable option within an industry where quality can vary significantly from one facility to another—making discernment all the more crucial when choosing a home for elderly loved ones seeking comfort and companionship in their later years.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Family private dining rooms Family private dining rooms
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Located close to restaurants Located close to restaurants
  • Located close to shopping centers Located close to shopping centers
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Pet friendly Pet friendly
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Mormon/LDS services Mormon/LDS services
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Wine tasting Wine tasting

Description

Truewood By Merrill, Cottonwood Heights is an assisted living community located in Cottonwood Heights, UT. With a wide range of care services including Independent Living and Memory Care, residents can enjoy the support they need while maintaining independence and a high quality of life.

The community offers numerous amenities to ensure residents' comfort and convenience. From a beauty salon for personal grooming needs to a fully furnished living space, Truewood provides everything residents need for a comfortable lifestyle. The community also features a fitness room for staying active, as well as a gaming room for entertainment. Residents can relax and enjoy the outdoors in the garden or on the outdoor patio.

Residents can take advantage of various dining options at Truewood. The restaurant-style dining offers delicious meals prepared and served by professional staff, accommodating special dietary restrictions if necessary. For more intimate gatherings, there are private family dining rooms available.

The community provides many services to cater to residents' needs. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Medication management ensures that residents receive their prescribed medications on time. Truewood also coordinates with health care providers to ensure comprehensive care for residents. Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments.

Truewood By Merrill offers a vibrant social environment with various activities planned throughout the day. Concierge services are provided to assist residents with their individual needs and preferences. Fitness programs help residents stay active and maintain their physical well-being while planned day trips offer opportunities for exploration and adventure. Resident-run activities allow individuals to engage with their peers in meaningful ways.

Located close to cafes, parks, shopping centers, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals - Truewood By Merrill offers convenient access to essential amenities and services within the local area.

Overall, Truewood By Merrill in Cottonwood Heights provides exceptional care services along with an array of amenities and activities, ensuring a comfortable and fulfilling lifestyle for its residents.

Nearby Places of Interest

Restaurants

  • In-N-Out Burger (0.1 miles)
  • The Original Pancake House Utah - Ft Union (0.3 miles)
  • McDonald's (0.6 miles)
  • Lone Star Taqueria (1.6 miles)
  • Red Rock Brewing Co. (1.9 miles)
  • Prohibition (2.1 miles)
  • Karroo (3.4 miles)

Physicians

  • Joseph D. Jensen, MD (0.2 miles)
  • Saphu Pradhan, MD - Intermountain Cottonwood Clinic (1.7 miles)
  • University of Utah Dermatology (1.9 miles)
  • Allergy Associates of Utah (1.9 miles)
  • Midvalley Health Center moran (2.1 miles)
  • Interventional Spine & Pain Management (2.3 miles)
  • Janet Sessions, LMFT (2.4 miles)

Pharmacies

  • Harmon's (1 miles)
  • Dan's Foods-70th South (1.3 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Walmart Pharmacy (2.4 miles)

Hospitals

  • Orthopedic Specialty Group - TOSH (2.3 miles)
  • Intermountain Medical Center (3.3 miles)
  • St Mark's Hospital (4.6 miles)
  • Valley Mental Health (6.2 miles)

Transportation

  • TRAX Fashion Place West (2.4 miles)
  • TRAX Murray North (4.5 miles)
  • TRAX Meadowbrook (5.2 miles)
  • Trax Ballpark Staion (5.5 miles)
  • TRAX Millcreek (6 miles)

Theaters

  • Megaplex Theatres (3.1 miles)

Parks

  • No Name Park (3.4 miles)
  • River Front Park (5.5 miles)
  • Imperial Park (6.2 miles)

Cafes

  • Java Jos (3.5 miles)
  • Roots Cafe (5.6 miles)
  • Stratford Proper (6.7 miles)

Places of Worship

  • Utah Islamic Center (4 miles)
  • Pepperwood Chapel (4.7 miles)
  • South Jordan Utah Stake Center (6.4 miles)
  • Church of Jesus Christ of Latter Day Saints (6.9 miles)

Frequently Asked Questions

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