45 North 100 West, Hurricane, UT 84737
For more information about senior living options: (844) 490-3973
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The nurses take very good care of residents and meet their needs. The staff are great and consistently attend to all needs. Heritage staff are conscientious, kind, and genuinely concerned for residents' well-being. The care provided is delivered in a sensitive and dignified manner. Families feel supported and view the staff as a reliable link to their loved ones.
Ron takes advantage of residents and will evict them for any minor inconvenience. Ron refused to take dad to the ER after his fall. Ron charges different rent amounts.Heritage appears in the stories of several families as a place where genuine caregiving happens every day, even as questions linger about what happens at the top of the organization. In one family's view, the most striking and lasting impression comes from the nurses themselves: they are described as attentive, capable, and deeply involved in making sure their loved one has what he needs. According to this account, the nursing staff consistently delivers care with diligence and warmth, handling daily requirements and medical needs with a steady and reassuring presence. The tone of this portion of the feedback is one of gratitude for the hands-on care that keeps a resident comfortable and supported, which right away frames the facility as a place with real strength at the bedside.
Yet alongside this praise of direct care, there is a sharply critical note about the management side of Heritage, centered on a single individual identified as the boss, Ron. The reviewer portrays Ron as someone who exploits residents and creates an environment of pressure rather than safety. The concerns paint a pattern: residents could be kicked out for minor inconveniences, and the change in Ron's demeanor over time is highlighted as disconcerting. The narrative suggests that Ron's initial cordiality gave way to behavior that felt punitive or capricious, casting a shadow over the overall experience. The claim that he refused to assist a resident who had fallen and needed urgent medical attention - refusal to accompany or take him to the ER - adds a specific, alarming detail to the broader worry about management style and resident treatment.
Financial handling is another fault line in the same set of experiences. The reviewer claims that Ron "takes different amounts of money when rent is due," painting a picture of inconsistent or perhaps unfair charges. This financial dimension compounds the concerns about how residents are treated and how the facility is run, suggesting that trusteeship and accountability may be areas where the family feels uneasy. While the nursing staff is praised for their day-to-day care, these allegations about rent practices imply a disconnect between the care delivered at the resident's bedside and the way the business side of the operation is conducted.
Despite these concerns about leadership, the feedback repeatedly returns to the positive sentiment about the people who actually care for residents. Another voice in the collection describes a mother who is happy with the experience, emphasizing that "everyone is so nice and kind" and that the staff reliably attends to needs. This perspective reinforces the sense that Heritage can be a compassionate and responsive place, where residents receive thoughtful attention and family members feel reassured by the day-to-day support they observe. The warmth and consistency of the staff near the resident can feel like a lifeline, even if there are ongoing questions about governance and policy.
Yet to balance the praise for the care team, a broader positive portrayal arrives through a longer testimonial about a different family member - the brother - whom Heritage has been caring for over a year. In this account, the care provided is described in terms of character and quality: the staff are conscientious, kind, and genuinely concerned with the brother's well-being. The reviewer notes that the care is delivered in a way that is sensitive and dignified, underscoring a commitment to preserving dignity even in the midst of medical or daily living challenges. The reviewer also emphasizes the reliability of Heritage as a communications link, expressing a reliance on the facility to keep the family informed and connected. This perspective reinforces the view that Heritage can be a trustworthy partner in long-term care.
Taken together, the reviews sketch a nuanced picture of Heritage as a place where excellent bedside nursing and compassionate day-to-day support coexist with concerns about management practices. The stories praise the personal warmth of the care team and the respectful, dignified treatment of residents, painting a picture of a facility that genuinely tries to meet the emotional and physical needs of those in its care. At the same time, the portrayal of Ron - the boss - raises red flags about governance, accountability, and the handling of crises, including medical emergencies and financial matters. These tensions create a complex impression: a place where extraordinary care and ordinary kindness can be found on the floor, yet where leadership decisions and procedural fairness may strongly color a family's overall sense of safety and trust.
For anyone considering Heritage for a loved one, these accounts offer both encouragement and caution. On one hand, the hands-on care provided by the nurses and the supportive, attentive demeanor of the staff stand out as major strengths. Families report feeling confident in the daily care and in the compassionate presence of the caregivers who tend to residents with diligence and respect. On the other hand, the concerns raised about Ron's management style, including the alleged insistence on handling issues in ways that could be detrimental to residents, as well as disputed rent practices, suggest that prospective residents and their families should carefully evaluate not only the day-to-day care but also the broader administrative practices and leadership culture. In short, Heritage is portrayed as a place with genuine caregiving excellence and human warmth, tempered by serious questions about governance that deserve thoughtful consideration.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St George Muni (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Home in Hurricane, UT is a board and care home that provides exceptional care and support for seniors. This community offers a range of amenities to enhance the comfort and well-being of its residents. The dining room provides delicious meals prepared with special dietary restrictions in mind. Residents can enjoy their meals in a fully furnished setting that feels like home.
The Heritage Home also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services ensure that the living environment remains tidy and clean at all times. Move-in coordination is provided to make the transition into this community as smooth as possible.
This assisted living community offers comprehensive care services to meet the unique needs of each resident. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. They also work closely with health care providers to coordinate any necessary medical appointments or treatments.
The Heritage Home understands the importance of proper nutrition for seniors, especially those with diabetes or special dietary restrictions. Therefore, they offer diabetes diets and cater to any specific dietary requirements. Meal preparation and service are provided to ensure that residents receive nutritious meals at appropriate times.
Medication management is another essential aspect of the care provided at this community. Staff members are trained to assist residents with medication administration, ensuring that medications are taken correctly and on time.
Transportation arrangements can be made for medical purposes, ensuring that residents have easy access to healthcare facilities when needed. Additionally, transportation to doctors' appointments is available for added convenience.
Residents at this assisted living community can look forward to engaging daily activities designed to promote socialization and mental stimulation. Scheduled activities are organized regularly for residents' enjoyment.
The Heritage Home's location offers convenient access to various amenities nearby. With three cafes, eight restaurants, five pharmacies, six physicians, one transportation service, and theaters all in close proximity, residents have plenty of options for entertainment and meeting their needs outside of the community.
Overall, The Heritage Home in Hurricane, UT provides a warm, supportive, and comfortable environment for seniors who require assistance with daily living. With its range of amenities and comprehensive care services, this community is dedicated to ensuring the well-being and happiness of its residents.
Heritage Home is located at 45 North 100 West, Hurricane, UT 84737 in Washington County, Utah
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