Truewood by Merrill, Bountiful

Pros

• The staff at Truewood by Merrill, Bountiful is friendly and caring, creating a welcoming environment for residents and visitors alike.
• Residents appreciate the lovely views from their rooms and the beautiful surroundings outside the facility.
• Truewood offers a variety of activities, which help foster community among residents.
• Many families find the affordability of Truewood to be a significant advantage compared to other facilities.
• The care staff is praised for their dedication and attentiveness to the needs of residents.
• Residents enjoy engaging with each other during crafts and activities, showcasing a vibrant community atmosphere.
• The facility has spacious common areas that enhance social interaction among residents.
• Staff members are described as knowledgeable and helpful, providing valuable information about the community when new families tour the facility.
• Overall cleanliness received positive remarks despite some concerns, indicating efforts made to maintain a tidy environment.
• Families feel reassured knowing that their loved ones are in a caring and responsive environment at Truewood.

Cons

• The activities at Truewood by Merrill, Bountiful are a little bit lacking and need improvement.
• The maid service is poor, and the cleanliness of the facility is often subpar.
• The staff can be unresponsive to problems, requiring families to follow up on issues.
• There have been complaints about the high turnover of aides, leading to overworked staff and inadequate care.
• Communication from the facility is lacking, with families feeling they must initiate contact for updates or information.
• Some residents reported a strong smell of urine during their visit, causing concerns about hygiene.
• The administrative billing staff lacks transparency and honesty regarding fees and services.
• One reviewer mentioned that the building is old and needs significant renovations to improve its condition.
• Several residents noted that meals could be better both in quality and variety, indicating dissatisfaction with dining options.
• There were reports of rude behavior from administrative staff when concerns were raised by family members.

Review

Truewood by Merrill in Bountiful offers a mixed bag of experiences as shared by residents and their families. The community has been noted for its affordability, with many appreciating the reasonable cost compared to other facilities. One resident mentioned that it was the most inexpensive option they found, although they expressed discontent regarding rent increases after their initial move-in period. Despite this concern, they expressed satisfaction with their living space, highlighting that their apartment is "wonderful" and well-maintained.

Interactions within the community can vary significantly. Some residents prefer to maintain a degree of independence and solitude, preparing their own meals instead of participating in communal dining options. This allows them to engage with fellow residents at their discretion—some embrace the social aspect while others choose to stay more private. Reviews indicate that staff members are generally friendly and attentive; however, there are calls for improved training among team members to enhance service quality further. One family noted that while most staff were kind, there were instances where management could become less responsive or even rude when concerns were raised.

Cleanliness emerged as a recurring theme among reviews—some praised the overall housekeeping quality while others reported significant shortcomings. Complaints ranged from inconsistent maid service to issues like unclean equipment being used across different areas of the facility. Additionally, a lack of maintenance was reported in some instances; residents pointed out specific problems such as malfunctioning heating systems that required more immediate attention. This inconsistency in upkeep left some families feeling uneasy about the standard of care provided.

Activities within Truewood appear to be another point of contention among reviewers. While many acknowledged that activities exist—from arts and crafts sessions to book clubs—there is an overall sentiment that these opportunities could be expanded or improved upon. Some residents indicated that although there are varied activities offered, they still felt something was lacking compared to what might be expected in a vibrant retirement community. Conversely, others appreciated certain offerings like game nights and exercise classes, suggesting there is potential for growth based on resident interests.

Nutritional services have also garnered mixed feedback; while several reviewers described meals as adequate or improving under new culinary leadership, others expressed dissatisfaction with food variety and quality—a few even referred to meals served late or needing more home-cooked flavors. For those receiving meals in-room due to mobility challenges or personal preferences, timing became an especially important issue in daily life.

Overall, Truewood by Merrill presents itself as a community striving for improvement amidst transitional challenges outlined by reviewers who had toured the facility during renovations and upgrades aimed at bettering resident experience. Many felt positively about staff interactions but underscored the need for enhanced communication between administration and families navigating caregiving decisions for loved ones—suggesting there’s work still needed before achieving comprehensive satisfaction across all levels of care provided here.

In conclusion, while numerous positive aspects shine through in individual narratives such as friendly staff members who make connections with both residents and families alike, practical improvements pertaining specifically to cleanliness standards, meal preparation consistency, activity availability enhancements alongside trained supervision cannot be overlooked if Truewood aims at solidifying its reputation as an exemplary assisted living choice for future clients facing similar dilemmas during this pivotal chapter of life transition into senior care facilities.

This part of Bountiful, Utah offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several pharmacies located within close proximity, accessing medication and healthcare services is easily accessible. Additionally, there are reputable physicians and hospitals nearby for medical needs. The area also offers diverse dining options ranging from fast food to sit-down restaurants, allowing for a variety of culinary experiences. For leisure activities, there are parks for outdoor recreation and theaters for entertainment. Places of worship are also in the vicinity for those seeking spiritual fulfillment. Overall, this part of Bountiful provides a blend of essential services and recreational opportunities that cater to senior living needs.

Pharmacies

• Smith's Marketplace Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Bountiful Drug (0.5 miles)
• Dick's Fresh Market (0.9 miles)
• Bountiful Clinic Pharmacy (1.1 miles)
• Smith's Food & Drug (1.2 miles)
• Walgreens (1.3 miles)

Physicians

• Candessa Surgical & Laser Aesthetics (0.3 miles)
• Canyon Ridge Pain & Spine PC (0.3 miles)
• Bountiful Allergy Asthma & Immunology (0.4 miles)
• Lakeview Internal Medicine (0.9 miles)
• Utah Cancer Specialists (0.9 miles)
• Daynes Eye & Lasik (0.9 miles)
• Dr Adam P. McCormick (1 miles)

Hospitals

• South Davis Community Hospital (0.8 miles)
• Intermountain Pharmacy - LDS Hospital (6.9 miles)
• University of Utah Hospital (7.8 miles)
• Primary Children's Hospital (7.8 miles)
• University Of Utah ENT Clinic 9 (7.9 miles)
• Moran Patient Support (8 miles)

Parks

• Creekside Park (0.8 miles)
• Salt Lake Regional Athletic Complex (5.4 miles)
• Popperton Park (7.1 miles)
• Reservoir Park (7.8 miles)
• Farmington Pond Park (7.8 miles)

Restaurants

• Costa Vida (1.2 miles)
• Nielsen's Frozen Custard (1.2 miles)
• McDonald's (1.3 miles)
• China Platter Restaurant (1.3 miles)
• Taco Time (1.4 miles)
• Mandarin Restaurant (1.5 miles)
• Quiznos (3.1 miles)

Theaters

• Megaplex 15 At Centerville (3.5 miles)
• Cinemark Farmington At Station Park And Xd (7.3 miles)
• Imax Theatre Clark Planetarium (7.7 miles)
• Megaplex 12 at The Gateway (7.8 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (6.2 miles)
• Worldwide Gospel Church (7.2 miles)
• Conference Center (7.3 miles)
• Salt Lake Tabernacle (7.5 miles)
• Cathedral of the Madeleine (7.5 miles)

Cafes

• Publik Coffee Roasters (7.3 miles)
• Java Jo's (7.4 miles)
• Starbucks (7.5 miles)
• Three Pines Coffee (7.8 miles)
• The Rose Establishment (7.9 miles)

Transportation

• UTA FrontRunner North Temple Station (7.4 miles)
• SLC Apron (7.9 miles)
• Concourse B (8 miles)
• Salt Lake City Intermodal Hub Salt Lake Central (8 miles)