North Canyon Care Center in Bountiful, UT

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  • Interior

    A well-lit hospital room with a bed, nightstand, and chair.
  • Decor

    A cozy living room featuring a large aquarium and comfortable seating.
  • Living Room

    A modern living room with a large aquarium as a centerpiece, complemented by comfortable seating and a wall-mounted television.
  • Building

    A care center with a parking lot in front and a clear blue sky.
  • Architecture

    The image shows the entrance of a building with a canopy and a deer statue.
  • Bedroom

    A well-furnished bedroom featuring a single bed, nightstand with a lamp, and an armchair.
  • Trees

    A sunny outdoor park area with a seating arrangement under an umbrella, surrounded by lush greenery.
  • Dining

    An empty dining room with neatly arranged tables and chairs, featuring simple decor and natural lighting.
  • Garden

    A vibrant flower bed with purple flowers in a raised garden set against a fenced backyard.
  • Lobby

    Spacious reception area with modern design and wooden beams.
  • Exercise Equipment

    A rehabilitation and physical therapy room with exercise equipment.
  • Home Interior

    A cozy living room with a sofa, two armchairs, and decorative elements.

North Canyon Care Center in Bountiful, UT

350 South 400 East, Bountiful, UT 84010

For more information about senior living options: (844) 490-3973

3.9 from 67 reviews
5 stars
42
4 stars
6
3 stars
2
2 stars
4
1 stars
13

Skilled Nursing Facility

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    Overall Review of North Canyon Care Center

    Pros

    • pro The staff are cheerful, friendly, and consistently attentive to residents' needs.
    • pro The nurses, aides, and therapists work together to help residents regain mobility and independence.
    • pro Brooke Turner is a standout resident advocate, known for her great relationships and willingness to assist others.
    • pro The facility is clean, well-organized, and professionally run.
    • pro The director of nursing and the administrator are dedicated to resident satisfaction and well-being.
    • pro The kitchen and dietary staff provide good meals and responsive service.
    • pro Residents and families feel supported by a caring, capable staff.
    • pro The environment is peaceful, welcoming, and focused on recovery and improvement.
    • pro The care team regularly goes above and beyond to meet individual care needs.
    • pro The staff are described as amazing, caring, and genuinely committed to residents.
    • pro The therapy and social work teams help residents with rehabilitation and after-care planning.
    • pro The cleaning staff keep rooms clean and the facility looking inviting.

    Cons

    • pro The facility is very unprofessional and understaffed.
    • pro Night shift changes led to neglect and poorer care.
    • pro The nurse ignored her calls for help and never answered them.
    • pro She fell out of bed and lay on the floor for over an hour before help arrived.
    • pro They let residents sit in dirty diapers all day.
    • pro Showers were infrequent, with long gaps between them.
    • pro Billing practices included padding and charging for medications residents weren't on.
    • pro The gate belt was left strapped around her neck, cutting off her breathing, and the call button was not reconnected.
    • pro Call lights are not promptly answered; staff are slow.
    • pro Medications were consistently late.
    • pro Rooms were not consistently cleaned to satisfaction.
    • pro There are leadership and organizational problems at the facility.
    • pro Meal service was unreliable, with missed lunches or inadequate meals.
    • pro Communication with families was lacking.

    Review

    North Canyon Care Center in Bountiful is best suited for families prioritizing active rehabilitation and consistency in therapy, with a willingness to engage closely with staff and management. The community tends to shine for residents needing short- or intermediate-term rehab, where mobility improvement and daily therapeutic routines can be a focal point. It works best when a resident can tolerate periods of heavy activity from therapists and aides, and when families are prepared to stay closely involved to ensure care plans are followed. For those seeking a facility primarily for long-term, highly-guarded nursing supervision, or for residents with complex medical needs requiring constant, flawless oversight, alternatives should be explored.

    That said, some families should seriously consider other options. Chronic understaffing and variable call-light response times are repeatedly cited, raising red flags for anyone prioritizing near-immediate assistance and constant supervision. The most concerning reviews describe medication management lapses, delayed care after alarms, and moments of neglect, which are hard to overlook for relatives fearing safety risks. If a facility's leadership or medical coordination is a top criterion, the busy schedules of a shared medical team may make another center with more predictable physician coverage and a higher staffing ratio a wiser choice. Also, several families report billing disputes, inconsistent meal service, or stress over communication, suggesting that value and transparency may fluctuate and should be verified before committing.

    The strongest positives revolve around therapy and bedside care. Numerous residents and families praise skilled therapists who drive mobility gains, with many citing measurable progress and renewed independence. The nursing and CNA teams are repeatedly described as caring, cheerful, and capable, and leadership or "administrator" figures are singled out for driving dedication to resident welfare. Cleanliness and overall upkeep are noted favorably by several reviewers, and there are heartfelt endorsements for specific staff members who go above and beyond. In short, when care teams are aligned and the rehab program is robust, North Canyon delivers tangible improvements and a compassionate environment that families can trust during recovery.

    Still, the cons carry real weight. Persistent understaffing can lead to slow response to call lights and delays during meals or essential daily activities. There are vivid anecdotes of missed snacks or meals, missed hygiene assistance, and discharged or delayed medications, which underscore a risk calculus that families must weigh. The building is described as older, with variation in room size and privacy, and some families report communication gaps - needing to press for updates about a loved one's progress or medical decisions. Occasional concerns about billing, doctor availability, and staff consistency further complicate the picture, suggesting that care quality at North Canyon can be excellent in good moments and imperfect in others.

    Those pros and cons do not exist in a vacuum; they interact. When therapy teams are energized and administrators are responsive, positive outcomes multiply and concerns tend to be addressed more quickly, mitigating issues like communication lags. Families repeatedly acknowledge the staff's genuine commitment and best-in-class therapy as a counterweight to staffing fluctuations, and several reviews indicate that leadership has responded to complaints by making staff changes or increasing oversight. The balance often tilts toward choosing North Canyon when rehabilitation and a warm, engaged care culture are the priority, provided practical safeguards are in place to protect safety and ensure timely communication.

    For families moving forward with North Canyon, a disciplined approach is essential. Ask for a clear, written rehab plan with daily therapy goals and explicit benchmarks for progress. Request regular, scheduled updates from the nursing team and a designated point person (DON or administrator) to streamline questions about medications, meals, and daily needs. Verify nurse-to-resident ratios for each shift and establish explicit expectations about call-light response times, bathroom assistance, and help with feeding. Inspect private versus shared room options, confirm meal accommodations, and insist on consistent monitoring of safety equipment, such as call bells and bed rails. Finally, request a trial of care with a defined end date and a plan for escalation if concerns re-emerge, ensuring that the path to recovery is paved with reliable communication and visible, consistent care.

    Features

    Housing

    • 102 resident community capacity 102 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (9 miles away) Salt Lake City International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    North Canyon Care Center is an assisted living community located in Bountiful, UT. This community offers a wide range of amenities and care services to ensure that residents are comfortable and well taken care of.

    The amenities at North Canyon Care Center are designed to enhance the living experience of residents. There is a beauty salon on-site, so residents can easily access grooming services. Cable or satellite TV is provided in each room for entertainment purposes. Community-operated transportation is available for outings and appointments. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room provides restaurant-style dining experiences, with special dietary restrictions catered to.

    For recreational activities, there is a fitness room and gaming room for physical exercise and enjoyment. A small library offers residents the opportunity to relax with a good book. Outdoor spaces and gardens allow for fresh air and outdoor relaxation. Wi-Fi/high-speed internet is available throughout the community, ensuring that residents can stay connected digitally.

    In terms of care services, North Canyon Care Center has 24-hour call systems and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also offered to ensure residents' health needs are met.

    Transportation arrangements are made both for non-medical needs and for doctor's appointments. Move-in coordination helps new residents settle into their new living environment smoothly.

    In terms of nearby amenities, there are parks, pharmacies, physicians, restaurants, theaters, and hospitals located conveniently close to North Canyon Care Center.

    Overall, North Canyon Care Center provides a comfortable and supportive living environment for seniors who require assistance with daily tasks while prioritizing their overall wellness through various amenities and care services offered.

    Nearby Places of Interest

    This part of Bountiful, Utah, offers a convenient and diverse range of amenities suitable for seniors looking to settle in a vibrant community. With multiple hospitals and physicians within close proximity, medical care is easily accessible. Additionally, there are several pharmacies nearby for prescription needs. The area also boasts various parks for outdoor recreation and relaxation. For dining options, there are a variety of restaurants serving different cuisines, as well as cafes for casual meals or socializing. Furthermore, nearby theaters provide entertainment options, while places of worship cater to spiritual needs. Public transportation is available through the UTA FrontRunner North Temple Station, offering convenience for those without personal vehicles. Overall, this part of Bountiful presents a well-rounded and comfortable environment for senior living.

    Hospitals

    • South Davis Community Hospital (0.1 miles)
    • Intermountain Pharmacy - LDS Hospital (7.4 miles)
    • University of Utah Hospital (8.1 miles)
    • Primary Children's Hospital (8.1 miles)
    • University Of Utah ENT Clinic 9 (8.2 miles)
    • Moran Patient Support (8.3 miles)
    • Clinical Neurosciences Center - UUHC (8.5 miles)

    Physicians

    • Lakeview Internal Medicine (0.1 miles)
    • Utah Cancer Specialists (0.1 miles)
    • Daynes Eye & Lasik (0.1 miles)
    • Dr Adam P. McCormick (0.2 miles)
    • Grow Up Great Pediatrics (0.2 miles)
    • Busy Bee Pediatrics (0.3 miles)
    • Candessa Surgical and Laser Aesthetics (0.3 miles)

    Pharmacies

    • Bountiful Drug (0.4 miles)
    • Bountiful Clinic Pharmacy (0.7 miles)
    • Smith's Marketplace Pharmacy (0.7 miles)
    • Walgreens (1 miles)
    • Dick's Fresh Market (1.5 miles)
    • Smith's Food & Drug (2 miles)
    • Walgreens (2 miles)

    Parks

    • Creekside Park (0.5 miles)
    • Salt Lake Regional Athletic Complex (6.2 miles)
    • Farmington Pond Park (7.3 miles)
    • Popperton Park (7.5 miles)
    • Reservoir Park (8.2 miles)

    Restaurants

    • Mandarin Restaurant (0.9 miles)
    • Costa Vida (2 miles)
    • Nielsen's Frozen Custard (2 miles)
    • China Platter Restaurant (2.1 miles)
    • McDonald's (2.1 miles)
    • Taco Time (2.2 miles)
    • In-N-Out Burger (2.7 miles)

    Theaters

    • Megaplex 15 At Centerville (3 miles)
    • Cinemark Farmington At Station Park And Xd (6.9 miles)
    • Imax Theatre Clark Planetarium (8.4 miles)
    • Megaplex 12 at The Gateway (8.4 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (6.9 miles)
    • Conference Center (7.9 miles)
    • Worldwide Gospel Church (7.9 miles)
    • Cathedral of the Madeleine (8 miles)
    • Salt Lake Tabernacle (8 miles)

    Cafes

    • Starbucks (7.2 miles)
    • Publik Coffee Roasters (7.8 miles)
    • Java Jo's (7.9 miles)
    • Three Pines Coffee (8.4 miles)
    • The Rose Establishment (8.5 miles)

    Transportation

    • UTA FrontRunner North Temple Station (8 miles)

    Frequently Asked Questions

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