Optimum Personal Care Sugar Land 2 in Sugar Land, TX

1112 Lakeview Drive - Wing D, Sugar Land, TX 77478

For more information about senior living options: (844) 490-3973

4.6 from 32 reviews
5 stars
28
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Assisted Living

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    Overall Review of Optimum Personal Care Sugar Land 2

    Pros

    • pro They consistently provided good care for residents.
    • pro The facility is always clean and never smells.
    • pro The caretakers are attentive to residents' needs and respond quickly.
    • pro The staff have a great attitude, and the director Mr. English is conscientious about every request.
    • pro The staff, including Ms. Julia, Zonia, and Rose, are conscientious and friendly.
    • pro Families are pleased that their loved ones are at Optimum Personal Care.
    • pro Optimum Personal Care is highly recommended for anyone seeking assisted living.
    • pro The owner is accommodating and the staff treat residents with tremendous respect.
    • pro Families feel at ease knowing their loved ones are well cared for.
    • pro The facility is modern, well-maintained, and offers a range of amenities.
    • pro Residents enjoy delicious meals and opportunities to socialize.
    • pro OPC provides compassionate, trusted care at a reasonable price.

    Cons

    • pro They say the owner doesn't help or care about his employees and only cares about money.
    • pro They state staff are paid as little as $9 per hour.
    • pro They report the morning shift doesn't speak English, and the night shift has only two staff who do.
    • pro They claim there are bugs inside the building and resident rooms.
    • pro They note a resident was found inside an employee's car and the doors were unsecured, allowing a resident to wander.
    • pro They describe the work as "modern slave labor" for little pay.
    • pro They mention med techs can call the owner to make decisions for residents, implying mismanagement.

    Review

    Optimum Personal Care Sugar Land 2 is best suited for families seeking a warm, hands-on assisted living environment where high touch care and a sense of home come first. This community excels for residents who need more daily support than traditional AL setups provide but still want to maintain independence and dignity within a familiar, personable setting. It is especially appealing to those who value cleanliness, attentive staff, regular social opportunities, and a leadership team that is accessible and willing to tailor care to individual needs. For families prioritizing a strong daily routine, nourishing meals, and genuine human connection, OPC Sugar Land 2 is a reliable match.

    The strongest case centers on caregiving that feels personal and consistent. Several reviews praise a high level of attentiveness, with staff responding quickly and treating residents like family. The leadership - particularly the owner, Bobby English, and the administrator, Julia - emerges as a stabilizing force, consistently visible and responsive to requests. The facility earns trust through a genuine, ongoing commitment to resident comfort, cleanliness, and respectful treatment. A clear theme is that care comes with a high degree of professionalism, aided by a modern, well-maintained campus, bright living spaces, and a sizeable sense of community in both structured activities and spontaneous interaction.

    Dining, activities, and independence support are repeatedly highlighted as standout strengths. Nutritious meals and the opportunity to socialize in a welcoming dining environment are frequently emphasized, alongside programs designed to keep residents engaged and happy. The environment feels home-like rather than clinical, with ample natural light and inviting common areas. Families report that residents appear comfortable, well-groomed, and actively participating in daily routines. The care team's ability to coordinate with hospice or other medical supports when needed also shows a practical, patient-centered approach that many families find reassuring during challenging health transitions.

    Yet, a minority of voices raise serious concerns that deserve careful consideration. One detailed critique focuses on governance and staffing dynamics, alleging underpay, language barriers on morning shifts, limited English on night shifts, and perceived prioritization of finances over employee welfare. Claims of bugs in the building and unsecured areas, along with concerns about who makes critical decisions for residents, cast a shadow that cannot be ignored. This perspective contrasts with the majority of testimonials, which portray OPC Sugar Land 2 as well-staffed and compassionate. The existence of such strong dissenting reports means due diligence is essential: verify staffing language capabilities, review housekeeping and pest control records, and confirm who holds decision-making authority in medical and daily-care routines.

    Those pros can often offset the cons, but only when families actively verify and align expectations. On balance, OPC Sugar Land 2 delivers consistent, compassionate care, transparent communication, and a governance structure that staff and families repeatedly describe as accessible and responsive. The facility's ability to mobilize hospice or specialized medical support smoothly, alongside a generous activity calendar and a feeling of belonging, tends to stabilize the resident's experience even when health needs evolve. Families who place a premium on a community with dedicated leadership, a genuine sense of home, and reliable day-to-day care are likely to feel confident in OPC as a long-term home.

    For families weighing alternatives, this community makes sense to consider if concerns about staff pay, language coverage, or campus safety are non-negotiable. If a resident requires more rigid clinical oversight, a stricter safety protocol, or a more institutionalized environment with larger-scale medical teams, exploring other options with stronger corporate oversight may be prudent. Those who prize highly structured night staffing, formalized incident reporting, or explicit pest-management history may find it worthwhile to contrast OPC Sugar Land 2 against peers with documented policies in these areas. A candid, on-site tour - speaking directly with front-line caregivers, the director, and residents - will illuminate which path aligns best with the resident's health needs and the family's expectations.

    When choosing, approach with a practical, evidence-driven checklist: request a current care plan sample, review staffing ratios by shift, sample a meal service, and observe a mealtime and a care interaction. Ask for references from families with residents at similar care levels, and probe how changes in health status are coordinated with medical teams. Confirm the process for emergency calls, medication management, and caregiver training. In sum, Optimum Personal Care Sugar Land 2 stands out as a practical, heartfelt option for families who want a vibrant community where care is personalized and leadership is accessible. It remains a strong choice for most needs, while a measured due diligence approach will clarify any lingering tensions and ensure the fit is right for the specific senior in question.

    Features

    Housing

    • 14 resident community capacity 14 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (20 miles away) William P X (20 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Optimum Personal Care Sugar Land 2 is an exceptional assisted living community located in the vibrant city of Sugar Land, TX. Our community offers a wide range of amenities and personalized care services to meet the unique needs and preferences of our residents.

    Upon entering our community, you will be greeted by a welcoming dining room where residents can enjoy delicious meals prepared by our skilled culinary team. Our community is fully furnished, providing a comfortable and homely environment for our residents to relax in. We also have outdoor spaces and gardens where residents can soak up the fresh air and engage in leisurely activities.

    At Optimum Personal Care Sugar Land 2, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping services ensure that each resident's room is kept tidy, allowing them to focus on enjoying their time here.

    To help ease the transition into our community, we offer move-in coordination services, ensuring that each resident feels supported throughout every step of the process. Additionally, we provide essential amenities such as telephone access and Wi-Fi/high-speed internet to keep our residents connected with their loved ones.

    Our highly-trained caregivers are committed to assisting residents with their activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. For those with diabetes or special dietary restrictions, we provide tailored meal options that adhere to their specific needs.

    Transportation is made convenient with our arrangement for medical transportation as well as transportation to doctors' appointments. Residents can confidently attend their medical visits without any hassle or inconvenience.

    We believe in keeping our residents engaged and active through scheduled daily activities. Whether it's participating in group exercises or attending social events within the community or nearby theaters, there are plenty of options for our residents to enjoy their leisure time.

    With numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, our community is conveniently located within close proximity to essential amenities and services.

    Optimum Personal Care Sugar Land 2 is dedicated to providing the highest level of care, comfort, and convenience to our residents. We invite you to experience the exceptional lifestyle and personalized care we offer at our assisted living community in Sugar Land, TX.

    Nearby Places of Interest

    Places of Worship

    • Sugar Land First United Methodist Church (0.2 miles)
    • Masjid As- Sabireen (2.3 miles)
    • Church of Jesus Christ of Latter Day Saints (2.4 miles)
    • Houston Principal Jamatkhana (2.4 miles)
    • Shirdi Sai Jalaram Mandir (2.5 miles)
    • St Laurence Catholic Church (3.3 miles)
    • Parkway United Methodist Church (4.4 miles)

    Restaurants

    • Sonic Drive-In (0.6 miles)
    • Pappasito's Cantina (1 miles)
    • Live Oak Grill (1.2 miles)
    • Torchy’S Tacos (1.9 miles)
    • McDonald's (2 miles)
    • BJ's Restaurant & Brewhouse (2 miles)
    • Pappadeaux Seafood Kitchen (2 miles)

    Cafes

    • BlendIn Coffee Club (0.9 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.8 miles)
    • Starbucks (5.8 miles)
    • 85C Bakery Cafe (6.6 miles)
    • Starbucks (7.5 miles)

    Parks

    • Sugar Lakes Park (1.1 miles)
    • Lost Creek Park (2.7 miles)
    • Oyster Creek Park (3.1 miles)
    • New Territory Pecan Park (4 miles)
    • Patriot Park at Lakes of Austin Park (4.6 miles)
    • Brazos Bend Extended Day (5.2 miles)
    • Sardar Patel Stadium (5.6 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (2 miles)
    • H-E-B Pharmacy (2.2 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (2.6 miles)
    • Walgreens (2.8 miles)

    Physicians

    • Hillcroft Medical Clinic Association (1.8 miles)
    • Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (1.9 miles)
    • Interventional Cardiology Associates (2.7 miles)
    • Sugar Land OB/GYN Associates (2.9 miles)
    • Rishi Khanna Dmd Pc (3.2 miles)
    • My Eyelab (3.6 miles)
    • Memorial Hermann Medical Plaza I (6.3 miles)

    Theaters

    • 2430 Amc Bar Fountains (2.2 miles)
    • AMC First Colony 24 (2.9 miles)
    • Regal Edwards West Oaks Mall (7.6 miles)

    Hospitals

    • Sugar Land Surgical Hospital (2.8 miles)

    Frequently Asked Questions

    Where is Optimum Personal Care Sugar Land 2?

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