Optimum Personal Care Sugar Land 1

1112 Lakeview Drive - Wing C, Sugar Land, TX 77478

For more information about senior living options: (844) 490-3973

4.6 from 32 reviews
5 stars
28
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Assisted Living

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    Overall Review of Optimum Personal Care Sugar Land 1

    Pros

    • pro The facility is consistently clean and never smells.
    • pro The caretakers are attentive to residents' needs and respond quickly.
    • pro The staff maintain a great attitude, and Mr. English is conscientious about requests.
    • pro Ms. Julia, Zonia, Rose, and the entire staff are conscientious and friendly.
    • pro The owner Bobby English is accommodating and goes above and beyond to meet residents' needs.
    • pro The staff treat residents with tremendous respect and make families feel welcome.
    • pro The facility offers personalized care and respects residents' independence.
    • pro The activities and programs keep seniors engaged and happy.
    • pro The staff treat every resident like family.
    • pro The facility is modern, well-maintained, and offers excellent dining options and amenities.
    • pro Medical care is top-notch and families are kept informed about changes in health.
    • pro The sense of community is heartwarming and residents feel at home.

    Cons

    • pro The company isn't good as they're trying to make it seem on this website.
    • pro The owner doesn't help or care about his employees.
    • pro The owner cares only about money from families paying to live in this community.
    • pro The owner pays employees only $9 an hour.
    • pro The morning shift doesn't speak English at all.
    • pro The night shift has only two staff who speak English.
    • pro They made one girl work with another person that doesn't speak English.
    • pro There are bugs inside the building and the resident rooms.
    • pro A resident was in an employee's car and the doors were unsecured, allowing a resident to wander out.
    • pro It's modern slave labor for very little pay.

    Review

    Optimum Personal Care (OPC) appears in these accounts as a facility with two locations, one in Sugar Land and another in Missouri City, that elicits overwhelmingly positive impressions from many families while also drawing sharp criticisms from at least one former observer. Several reviewers highlight the consistency of good care, spotless surroundings, and a staff that is compassionate, responsive, and focused on residents' comfort and dignity. The tone of these stories is one of gratitude: caretakers are praised for staying attentive to individual needs, the facility is described as clean and odor-free, and the leadership receives praise for being communicative and considerate. In particular, references to the director, Mr. English, and a front-office team that includes Julia, Zonia, and Rose underscore a sense that management is conscientious and deeply involved in the residents' well-being. One reviewer, whose mother benefited from OPC through respite care and a longer stay, goes so far as to recommend the facility wholeheartedly, noting not only the care but the warmth and professionalism of the entire staff.

    Against these glowing portrayals stands a far more troubling account that questions the integrity and operation of the company. This review accuses the owner of prioritizing profit over people and portrays a harsh, even exploitative workplace. Allegations include underpayment of staff (as low as nine dollars an hour), language barriers on both the morning and night shifts, and a purported mismatch between the needs of residents and the staffing available. The reviewer claims residents' safety is compromised - describing unsecured doors and a resident possibly able to wander away, as well as a resident being inside an employee's car. There are accusations of "modern slave work" with little pay, and of staff being discouraged from speaking out or seeking fair treatment due to job insecurity and immigration status concerns. The claim that med techs sometimes have to shoulder physically demanding tasks with little support, and that decisions are sometimes directed by the owner rather than medical professionals, add to a sense of concern about governance, worker welfare, and resident safety. Taken together, this account paints OPC as a facility with serious management and workplace-ethics questions, challenging the more favorable impressions held by other reviewers.

    Yet another perspective centers on the accessibility and responsiveness of the ownership and leadership. In contrast to the harsher critique, one reviewer emphasizes Bobby (the owner) as exceptionally accommodating, noting that he is consistently reachable by phone and willing to go above and beyond to secure what families need. This account also credits the staff with respectful treatment of families and describes a process that helps ease the difficulty of transition when a loved one is moving into care. It suggests a strong sense of trust between families and administration and reinforces the idea that OPC can be a reassuring option for those navigating the challenging decisions around aging, illness, and placement.

    There is also a cluster of testimonials that extol OPC's personalized approach to care and its respect for residents' independence. Reviewers describe a facility that stands out for tailoring activities and programs to keep seniors engaged, helping them remain socially connected and mentally active. The sentiment is that OPC offers not just a place to live, but a community where residents feel seen and valued. In these accounts, the staff is portrayed as dedicated professionals who know residents well, keep families informed, and provide medical oversight that earns trust and confidence. The dining experience is frequently praised as well, with comments about delicious meals, nutritious options, and the social benefits of communal dining.

    Several reviews reinforce the sense that OPC is more than just a clean, well-run facility. People speak of a home-like atmosphere, with comfortable living spaces and a warm, friendly staff that treats residents like family. The building's upkeep and cleanliness are repeatedly lauded, with particular attention paid to smell, order, and general maintenance. Families repeatedly express gratitude for the supportive climate - one reviewer even characterizing OPC as a "gem" in the Sugar Land community, appreciated for its ability to balance professional care with genuine kindness. This thread of sentiment runs through multiple testimonials, painting a cohesive picture of a place where aging with dignity and comfort is a lived reality for many residents.

    A deeply personal voice appears in a long, narrative tribute from Ayesha A., who writes about her husband's stay at OPC and the broader Sugar Land campus. She describes a journey of searching for trustworthy care, eventually finding OPC to be compassionate, reliable, and the best within a certain price range. She notes the involvement and responsiveness of Bobby, Julia, and Maria in the administrative and logistical aspects of care, including hospice support in the final days. Her story emphasizes trust, ongoing gratitude, and a strong recommendation for others seeking dependable, respectful care for a loved one. The letter ends with a heartfelt, grateful endorsement of OPC, underscoring the family's sense that they found a true partner in caregiving at the Sugar Land location.

    In sum, the collection of reviews presents a facility that, for many families, stands out as a beacon of clean, compassionate, and personalized assisted living. The strongest voices celebrate OPC as a place where staff go the extra mile, where residents are treated with dignity, and where leadership is accessible and responsive. Yet amid these positive testimonies, there exists a starkly opposing view that questions the practices of ownership, staffing, and safety. Taken together, the narratives depict OPC as a facility capable of delivering extraordinarily positive experiences for some families, while also facing serious accusations that warrant careful, independent scrutiny from prospective residents, their families, and regulatory bodies.

    Features

    Housing

    • 14 resident community capacity 14 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (20 miles away) William P X (20 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Optimum Personal Care Sugar Land 1 in Sugar Land, TX is a premier assisted living community that offers a comfortable and luxurious living environment for seniors. Our community is fully furnished and equipped with all the amenities needed to provide a high-quality lifestyle.

    Residents can enjoy delicious meals in our elegant dining room, which caters to special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and well-maintained. Outdoor spaces such as gardens provide a tranquil setting for residents to relax and enjoy nature.

    Our caring staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure that residents receive the necessary medical attention and support. Diabetes diets are available for those who require them.

    We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities to engage our residents mentally, physically, and socially. Transportation arrangement for medical purposes and doctors' appointments is also provided for added convenience.

    The surrounding area of Optimum Personal Care Sugar Land 1 offers numerous amenities within close proximity. There are three cafes nearby where residents can enjoy a cup of coffee or have a meal with friends. Nature lovers can take advantage of five picturesque parks in the vicinity. For any pharmaceutical needs, there are 15 pharmacies nearby. Access to healthcare is readily available with six physicians located nearby, along with one hospital for emergency situations.

    In addition, there are plenty of dining options with 23 restaurants nearby offering various cuisines to cater to different tastes. Our community also respects residents' spiritual beliefs by providing easy access to seven places of worship nearby.

    For entertainment purposes, there are two theaters nearby where residents can enjoy movies or live performances.

    At Optimum Personal Care Sugar Land 1, we strive to create an enriching and vibrant community where seniors can thrive in their golden years while receiving the care they need and enjoying their desired level of independence.

    Nearby Places of Interest

    Places of Worship

    • Sugar Land First United Methodist Church (0.2 miles)
    • Masjid As- Sabireen (2.3 miles)
    • Church of Jesus Christ of Latter Day Saints (2.4 miles)
    • Houston Principal Jamatkhana (2.4 miles)
    • Shirdi Sai Jalaram Mandir (2.5 miles)
    • St Laurence Catholic Church (3.3 miles)
    • Parkway United Methodist Church (4.4 miles)

    Restaurants

    • Sonic Drive-In (0.6 miles)
    • Pappasito's Cantina (1 miles)
    • Live Oak Grill (1.2 miles)
    • Torchy’S Tacos (1.9 miles)
    • McDonald's (2 miles)
    • BJ's Restaurant & Brewhouse (2 miles)
    • Pappadeaux Seafood Kitchen (2 miles)

    Cafes

    • BlendIn Coffee Club (0.9 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.8 miles)
    • Starbucks (5.8 miles)
    • 85C Bakery Cafe (6.6 miles)
    • Starbucks (7.5 miles)

    Parks

    • Sugar Lakes Park (1.1 miles)
    • Lost Creek Park (2.7 miles)
    • Oyster Creek Park (3.1 miles)
    • New Territory Pecan Park (4 miles)
    • Patriot Park at Lakes of Austin Park (4.6 miles)
    • Brazos Bend Extended Day (5.2 miles)
    • Sardar Patel Stadium (5.6 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (2 miles)
    • H-E-B Pharmacy (2.2 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (2.6 miles)
    • Walgreens (2.8 miles)

    Physicians

    • Hillcroft Medical Clinic Association (1.8 miles)
    • Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (1.9 miles)
    • Interventional Cardiology Associates (2.7 miles)
    • Sugar Land OB/GYN Associates (2.9 miles)
    • Rishi Khanna Dmd Pc (3.2 miles)
    • My Eyelab (3.6 miles)
    • Memorial Hermann Medical Plaza I (6.3 miles)

    Theaters

    • 2430 Amc Bar Fountains (2.2 miles)
    • AMC First Colony 24 (2.9 miles)
    • Regal Edwards West Oaks Mall (7.6 miles)

    Hospitals

    • Sugar Land Surgical Hospital (2.8 miles)

    Frequently Asked Questions

    Where is Optimum Personal Care Sugar Land 1?

    Nearby Communities

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