Merciful Hands Assisted Living in Sugar Land, TX
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13711 Southline Road, Sugar Land, TX 77498
For more information about senior living options: (844) 490-3973
Merciful Hands Assisted Living offers competitive pricing for its residents, particularly when compared to both Fort Bend County and the broader state of Texas. For a semi-private room, Merciful Hands charges $2,800 per month, significantly lower than the county average of $3,813 and the state average of $3,680. Similarly, the cost of a private room at Merciful Hands is set at $3,000, which also presents a more affordable option than Fort Bend County's average of $3,890 and Texas's state average of $4,096. These rates highlight Merciful Hands' commitment to providing quality care while ensuring that their services remain accessible and budget-friendly for families seeking assisted living options.
| Floor plans | Merciful Hands Assisted Living | Fort Bend County | Texas |
|---|---|---|---|
| Semi-Private | $2,800 | $3,813 | $3,680 |
| Private | $3,000 | $3,890 | $4,096 |
What level of care are you interested in?
Assisted Living
Memory Care
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It truly feels like a community that cares. The staff are friendly, dedicated, and efficient. Mercyful Hands Assisted Living is an awesome place for loved ones. Merciful Assisted Living is a nice place, more of a home. It is a great place to be, with staff who show passion in caring for residents. The staff are respectful, and it is a good place to recommend for seniors. The owners are God-fearing and highly accommodating, treating the elderly with humane care. The staff are well trained and highly disciplined. The facility is well managed and of high quality, with many fun activities. It is a home away from home, with professionals at the helm. Residents look neat and happy; they are well fed and well groomed; the environment is nice and odor-free. It is the best affordable care home in Texas, offering one-on-one care.
The facility is not fit to operate, with residents allegedly left hungry by horrible canned meals. Residents are criticized or humiliated for voicing concerns or complaints about the food. Staff allegedly photographed residents' soiled diapers and the owner humiliated them for making a mess. When confronted, the owner denied the incidents and claimed the resident was lying. Residents are said to never see a doctor, are never weighed, and lack of medical oversight is evident. Family members are scolded on the phone and told it's not a good time to visit. Menus or any facility paperwork are never provided to families. Staff reportedly encourages holding off on fluids at night to avoid being changed until morning, risking neglect.Merciful Hands Assisted Living in Sugar Land is best suited for families seeking a warm, home-like senior living option where daily care comes with a high touch from a stable, family-oriented team. It fits residents who want help with daily tasks but still prefer independence, social engagement, and a sense of community over a formal institutional feel. The community stands out for those who prize compassionate, personable care delivered by staff who feel like neighbors, not just employees, and for families prioritizing dignity, routine, and meaningful activities in a safe, neighborhood setting.
There are clear reasons to consider alternatives, particularly for seniors with higher medical needs. If a resident requires frequent physician oversight, complex wound care, infusion therapy, or intensive memory care with highly regimented medical programming, a larger or more clinical option may be a better match. Families should also consider other communities if strong governance and transparent, incident-responsive operations are non-negotiables, or if there is a heightened concern about meal quality, timely communication, or staff accountability based on past experiences.
The strongest positives here are the human factors: consistently friendly, dedicated, and professional staff, a management team that is perceived as pleasant and capable, and a setting that feels like a home rather than a facility. Residents appear well groomed, safe, and content, with an environment that is described as clean, odor-free, and orderly. The care model emphasizes small ratios - roughly one caregiver to three residents and one nurse to three residents - which translates into hands-on attention, personalized supervision, and richer daily interactions. In practice, this translates to reliable routines, clearer observation of needs, and a genuine sense that life is celebrated through activities and social engagement.
Nevertheless, a single, severe negative review cannot be ignored. It contrasts sharply with the many affirmations and raises questions about meal quality, responsiveness to hunger or complaints, and the level of medical oversight and communication with families. Such an account suggests the possibility of gaps in governance, incident handling, and resident voices that would be unacceptable if widespread. The broad consensus from other reviewers - praise for respect, humanity, and a nurturing atmosphere - offers a strong counterweight, but prospective families should take the outlier seriously and verify through direct observation and formal inquiries.
For decision-making, the core questions hinge on care needs and risk tolerance. Merciful Hands works well for seniors who want a supportive, intimate environment in Sugar Land where independence is preserved, where meals and routines are guided by attentive staff, and where affordability allows meaningful quality-of-life gains without sacrificing dignity. It is less suitable for those requiring intensive medical management, aggressive memory-care programs, or systems with airtight incident reporting and oversight. Prospective families will benefit from a structured tour: review sample menus, request a documented care plan and daily schedule, meet current residents and staff, and ask about doctor visit frequency and emergency protocols.
In the end, families weighing options should treat Merciful Hands as a compelling, warmth-forward choice with standout caregiver ratios and a strong sense of community. The facility's reputation for compassionate, faith-informed care resonates, especially for those seeking a "home away from home" where residents are treated with dignity and respect. Yet balance this with due diligence: inspect for meal quality, confirm medical oversight practices, and probe how concerns are handled and communicated. When these checks align with the resident's needs and family expectations, Merciful Hands Assisted Living emerges as a practical, experienced recommendation for suitable seniors in the Sugar Land area.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
William P X (21 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Merciful Hands Assisted Living in Sugar Land, TX is a wonderful community that offers top-notch amenities and care services for seniors. With a focus on providing a comfortable and enriching environment, residents can enjoy devotional services right on-site to nurture their spiritual well-being.
Our indoor common areas provide a cozy space for socialization and relaxation, where residents can engage in activities or simply unwind with friends. For those who love the outdoors, our community also features outdoor common areas where residents can take in the fresh air and enjoy the beautiful surroundings.
At Merciful Hands Assisted Living, we understand that everyone's needs are unique, which is why we offer private accommodations for our residents. Whether it's a respite or short-term stay, we strive to provide the utmost comfort and personalized care.
Care services at our community are designed to meet the diverse needs of our residents. From high acuity care to incontinence care and medication management, our dedicated staff members are well-trained to ensure that each individual receives the level of assistance they require.
We believe that dining should be an enjoyable experience for all our residents. That's why we provide delicious meals with options for vegetarian diets. Our culinary team takes pride in creating nutritious and flavorful dishes that cater to various dietary preferences.
Located in Sugar Land, TX, Merciful Hands Assisted Living offers convenient access to several amenities nearby. With 2 cafes and 21 restaurants just a short distance away, residents have plenty of options when it comes to dining out or enjoying a cup of coffee with friends. Additionally, there are 2 parks nearby where residents can take leisurely strolls or partake in outdoor activities.
For any medical needs, there are 15 pharmacies and 3 physicians in close proximity to our community, ensuring easy access to healthcare professionals and medication supplies. Furthermore, there are 5 places of worship nearby for those seeking spiritual fulfillment.
With its excellent amenities, top-notch care services, and convenient location, Merciful Hands Assisted Living is the ideal choice for seniors looking for a warm and supportive community in Sugar Land, TX.
This area of Sugar Land, Texas offers a mix of amenities suitable for senior living. There are several places of worship nearby, including Shirdi Sai Jalaram Mandir and Sugar Land First United Methodist Church, catering to various faiths. Pharmacies such as CVS and Walgreens are conveniently located for easy access to medications. A variety of restaurants ranging from fast food options like Whataburger and Sonic Drive-In to sit-down establishments like Pappasito's Cantina and Pappadeaux Seafood Kitchen provide dining choices. Nearby cafes like Starbucks and BlendIn Coffee Club offer spaces for socializing or enjoying a cup of coffee. The presence of theaters such as AMC First Colony 24 and parks like Sugar Lakes Park and Oyster Creek Park provide opportunities for entertainment and outdoor activities. Access to physicians at clinics like Kelsey-Seybold Clinic and hospitals such as Sugar Land Surgical Hospital ensure quality healthcare services are within reach.
Merciful Hands Assisted Living offers competitive pricing for its residents, particularly when compared to both Fort Bend County and the broader state of Texas. For a semi-private room, Merciful Hands charges $2,800 per month, significantly lower than the county average of $3,813 and the state average of $3,680. Similarly, the cost of a private room at Merciful Hands is set at $3,000, which also presents a more affordable option than Fort Bend County's average of $3,890 and Texas's state average of $4,096. These rates highlight Merciful Hands' commitment to providing quality care while ensuring that their services remain accessible and budget-friendly for families seeking assisted living options.
Merciful Hands Assisted Living is located at 13711 Southline Road, Sugar Land, TX 77498 in Fort Bend County, Texas
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