Overall Review of Cogdell Memorial Hospital
common
95 reviews mention this
Kind, professional staff stands out
Residents describe staff who are consistently kind and professional during care.
Across many reviews, residents (and families) highlight nurses and other staff for being friendly, welcoming, and respectful. Several people also note professionalism, with staff being responsive to concerns and explaining what was happening. A smaller number of reviews report a negative experience with staff communication and interaction, but most feedback emphasizes supportive bedside conduct.
common
45 reviews mention this
Visits feel quick and efficiently run
Many reviewers say they were seen quickly and kept things moving.
Speed and efficiency come up repeatedly, with reviewers describing being taken back promptly, spending less time waiting, and getting to tests and treatment without long delays. Some also mention being “in and out” and appreciate the timely way their needs were addressed. While a few negative reviews criticize elements of the exam or interaction, the dominant theme is fast, coordinated care once they arrived.
common
50 reviews mention this
Doctors explain clearly and listen
Reviewers often praise doctors for thorough explanations and attentive listening.
Many reviews emphasize that physicians were informative—breaking down next steps, answering questions, and making people feel reassured. Families also describe doctors as patient and careful, including giving guidance after discharge and checking that patients felt okay. A few reviews mention dissatisfaction with how a doctor handled communication or took a concern seriously, which is the main outlier to an otherwise strong pattern of clarity and attentiveness.
caveat
2 reviews mention this
Bedside manner can be inconsistent
Some reviewers report negative interactions during their visit.
A small number of reviews describe frustration with bedside manner, including feeling dismissed or unsupported. In those cases, reviewers say they experienced cold interaction or conflict around how their concerns were handled. These comments stand apart from the majority of feedback that describes compassionate, welcoming care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.