The William Senior Living in San Antonio, TX
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9303 Cinnamon Hillcottage C, San Antonio, TX 78240
For more information about senior living options: (844) 490-3973
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The William is praised for an amazing care team and well-managed operations, with staff who are caring, helpful, and attentive. Horizon Bay is described as having friendly, competent staff who look out for residents and help them make friends. The dining rooms at Horizon Bay are clean and the food is excellent. Horizon Bay offers a wide range of engaging daily activities led by enthusiastic staff. The Executive Director James Lee has shaped Horizon Bay into an incomparable living environment. Families feel welcome, and residents are treated with respect and given individual attention. The facilities are beautifully maintained, modern, and welcoming. Rooms at Horizon Bay are spacious and comfortable, with accessible layouts. There is a strong sense of community and compassion among Horizon Bay staff and residents. Horizon Bay provides onsite RN coverage, ensuring professional medical oversight.
The executive director harassed residents for their beliefs and nothing was done in response. The staff's crude remarks about age, drug use, gender roles, and language created an uncomfortable environment. The facility allowed elderly residents to stay in a memory care cottage that was literally falling apart. During extreme heat, rooms had no AC for days while repairs were delayed and labeled as timely. Medications were mishandled and overall management was described as unhelpful and unprofessional. There was constant turnover of executive directors and staff, undermining continuity and trust in care.The William Senior Living in San Antonio is best suited for families seeking a warm, person-centered environment with a clear emphasis on memory-care life and daily engagement. It shines for residents who want to be known by name, enjoy chef-prepared meals, and participate in a robust activity calendar, within a home-like setting. The memory-care cottages in particular draw favorable reports from families who value individualized attention, visible affection from staff, and a sense that residents are cared for with real warmth. For couples or individuals who prize a small-community feel, strong social programming, and pet-friendly living, this community often delivers in meaningful, day-to-day ways.
Those who may want to consider alternatives are the families with heightened sensitivity to leadership stability and governance. A recurring theme in the reviews is turnover at the top - multiple executive directors, shifting leadership, and a perception that accountability and follow-through can shift with ownership changes. Additional concerns center on med-management consistency, response times for repairs, and some operational decisions that appear to prioritize cost containment over immediacy of care or safety. For families that cannot tolerate recurring management shifts, or that require airtight medication oversight and proactive maintenance, looking at other operators with longer-tenured leadership would be prudent.
The strongest positive signals come from the staff's evident dedication and the intimate, homey atmosphere. Residents frequently receive one-on-one attention, the dining experience is praised as pleasant and meals are described as a reliable highlight, and staff generally come across as patient, kind, and engaged. The memory-care cottages stand out as a focal point where families see higher levels of routine, personalized care, and opportunities for meaningful activity. The presence of convenient amenities - transportation support for medical visits, pet-friendly policies, and accessible common spaces - further offset some daily life frictions and contribute to a sense of security and belonging for many residents.
Yet the cons cited with enough frequency to affect decision-making cannot be ignored. Leadership instability translates into inconsistent policies and care practices that some families experienced as disorganized or slow to respond. Reports of medication management issues, maintenance delays (notably HVAC problems in summer), and periods of staff shortages weigh on the overall reliability of the experience. There are also accounts of financial and contractual friction - one family describes difficulties when ownership changed hands and refund promises did not align with new management. Taken together, these factors create a meaningful risk for families who must tightly coordinate care plans, billing, and crisis responses.
Prospective residents can mitigate these risks with a disciplined evaluation process. Start with the leadership: request a meeting with the current Executive Director and the head of nursing to gauge consistency, accessibility, and willingness to address concrete questions about meds and care plans. Inspect the memory-care cottages personally, verify airflow and temperature control, and observe how staff interact with residents during peak activity times. Review the maintenance log, ask about response times for repairs, and confirm that there is a clear, written med-management policy with verifiable counts. Probe the dining program for variety and dietary accommodations, and talk to several families about transition experiences, ongoing communication, and the ease of coordinating appointments and transport.
Final judgment: The William Senior Living can be a strong, deeply caring option for memory-care residents and families who value a welcoming, engaging everyday life and are comfortable with a community that demonstrates real warmth from staff and directors. It becomes a more conditional choice for those who require unwavering leadership stability, consistent operational execution, and transparent, problem-free maintenance and billing practices. If thorough diligence confirms that current leadership is accessible, accountable, and actively addressing the past concerns, the community can deliver a meaningful, life-enhancing environment. If not, families should weigh solid alternates - horizon Bay? and Brookdale?branded communities in the area - where a longer track record of stable governance and consistently reliable care may reduce risk while still offering strong programming and care.
14 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
General storeGeneral stores are important for seniors because they provide a convenient one-stop shop for everyday essentials such as groceries, toiletries, and household items. They offer a sense of community and familiarity, making it easier for seniors to access the products they need without having to travel far. Additionally, general stores often have friendly staff who can assist seniors with their shopping needs, making the experience more enjoyable and stress-free. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life. Private cleaning servicesPrivate cleaning services are important for seniors because they provide a safe and healthy living environment, maintain independence, and alleviate the physical strain of household chores. These services ensure that seniors can remain in their own homes longer and enjoy a higher quality of life. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (7 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
Book clubBook clubs are important for seniors because they provide socialization, intellectual stimulation, and a sense of community. They offer the opportunity to engage in meaningful discussions, share perspectives, and connect with others who share a love of reading. Book clubs can also help seniors stay mentally active and combat feelings of loneliness or isolation. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting. StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.
Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The William Senior Living in San Antonio, TX offers a comfortable and supportive environment for seniors in need of memory care. The community provides 2-bedroom and studio apartments for housing options.
Residents at The William enjoy a variety of amenities designed to enhance their quality of life. These include cable or satellite TV, a computer center, a dining room, and access to financing advice. The apartments are fully furnished and equipped with kitchenettes for convenience. Housekeeping services and private cleaning services are also available.
Outdoor enthusiasts will appreciate the garden and outdoor spaces available for relaxation and leisure activities. Overnight guests are welcome, and there is ample parking for both residents and guests. Wi-Fi/high-speed internet connectivity is provided throughout the community.
The William Senior Living understands the importance of personal care assistance. They offer a range of services such as assistance with daily living activities, bathing, dressing, and transfers. Care coordination with health care providers ensures that residents receive comprehensive medical attention when needed. The community also provides specialized memory care programming to support individuals living with dementia.
Residents' dietary needs are accommodated through special dietary restrictions options, diabetes diet plans, and meal preparation services. Medication management is offered to ensure that medications are taken correctly and on time. A mental wellness program is in place to promote overall emotional well-being.
Physical therapy services are available for those who require rehabilitation or strengthening exercises. Transportation arrangements for medical appointments can be made by the staff members of The William Senior Living.
Engaging activities contribute to residents' socialization and enjoyment within the community. Arts and crafts, book clubs, fitness programs, gardening club, games, live musical performances, religious services, Tai Chi classes, Wii bowling tournaments are among the various scheduled daily activities offered at The William.
The convenient location of The William Senior Living means that residents have easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants places of worship theaters ,and hospitals.
The William Senior Living in San Antonio, TX provides a compassionate and enriching environment that prioritizes the well-being and comfort of its residents.
The William Senior Living offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
The William Senior Living is located at 9303 Cinnamon Hillcottage C, San Antonio, TX 78240 in Bexar County, Texas
The array of features at The William Senior Living is meticulously designed to enhance the quality of life for residents suffering from dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant monitoring that ensures their safety and immediate response to needs. Activities of daily living assistance, including help with bathing, dressing, and transfers, promotes dignity while alleviating anxiety around personal care tasks. Coordination with healthcare providers guarantees that medical needs are met promptly and effectively, supported by medication management which ensures adherence to prescribed treatments. Specialized meal preparation caters to nutritional needs while fostering social interaction during mealtimes. The mental wellness program addresses cognitive health through engaging activities tailored for those with mild cognitive impairment. Additionally, physical therapy supports mobility and function, while transportation arrangements for medical appointments facilitate access to necessary healthcare services. Together, these features create a supportive environment that empowers residents to thrive despite the challenges posed by their conditions.
The William Senior Living on seniors.fyi includes 8 photos including images showing interior, decor, bathroom, bedroom, windows, dining, billiards, flag, and more.
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