Healthsouth Rehabilitation Institute Of San Antonio

Pros

• Nurse Edward was recognized as a really good nurse who took the time to communicate with the family about their loved one's behavior.
• The facility has a wonderful rehab area that offers excellent rehabilitation resources.
• The staff made an effort to ask for permission regarding safety measures, showing some level of consideration for the patient's well-being.

Cons

• The loved one was treated poorly and left filthy at the facility.
• Staff could not provide information on how long he was gone when he left the facility.
• After being placed in lockdown, he managed to get out again without proper supervision.
• The methods used to restrain him, such as belting him into his chair, were not communicated clearly.
• He was overmedicated to the point of drooping from the drugs given to him.
• The facility's rehabilitation focus did not adequately address the needs of residents requiring memory care.
• There appeared to be a lack of training among staff in handling memory care patients effectively.

Review

The experience of navigating care for a loved one can be deeply challenging and emotional, especially when it comes to facilities that seem ill-equipped or unprepared to meet their specific needs. A recent account from a concerned family member sheds light on the distressing treatment their elderly loved one received at a particular facility, highlighting serious deficiencies in care and inadequate training for staff members, particularly in the context of memory care.

The family member expressed profound concern about the condition of their loved one upon his return from an unexpected outing. Describing him as "filthy," they indicated that he had left the facility during the night without proper oversight, only to be brought back by another facility located nearby. The lack of clarity surrounding his departure was troubling; staff could not provide information on how long he had been gone or what circumstances led to his abrupt exit. This lack of communication raises significant concerns about safety protocols and staff accountability at the facility.

Upon his return, the institution placed him in lockdown—a decision that seems controversial given its implications for autonomy and dignity. However, this action did not prevent subsequent incidents; he managed to escape again. The family's frustration is palpable as they grapple with feelings of helplessness in ensuring their loved one’s safety and well-being within the confines of an ostensibly secure setting. This situation reflects a potentially concerning pattern regarding patient security measures and highlights gaps in effective oversight.

Amidst these challenges, there were some positives noted, particularly with Nurse Edward, who stood out as an attentive caregiver amidst troubling circumstances. He took the initiative to reach out to family members with updates on their loved one's behavior—an important communication step demonstrating that compassionate nursing still exists within a flawed system. Nevertheless, even positive interactions cannot offset the overall negative experience reported by the family concerning quality care.

A particularly distressing aspect shared by the reviewer was regarding medication management practices at the facility. They noted that staff inquired about securing their loved one in a chair using a belt for safety reasons. However, what they did not anticipate was that this would escalate into physical restraints being placed on him without appropriate consent or understanding from the family regarding such measures. This raises ethical concerns about informed consent and highlights potential misuse of restraint methods where patients should be cared for with dignity rather than feeling physically confined against their will.

While acknowledging there is a “wonderful rehab area” present within the facility intended for rehabilitation purposes—perhaps geared toward individuals recovering from physical injuries like car accidents—the reviewer felt strongly that it lacked adequate resources and training specifically designed for managing patients requiring memory care support. Facilities dedicated solely to rehabilitation may not possess trained personnel experienced in handling common challenges faced by elderly residents suffering from memory-related issues; thus creating an environment unsuitable for this demographic's unique needs.

In conclusion, this review encapsulates numerous grave concerns regarding both patient welfare and institutional practices at this particular facility. It underscores critical systemic failures related to communication among staff members regarding patient safety protocols and behavioral management strategies tailored toward those needing memory care support as opposed to physical rehabilitation. As families continue seeking proper care for their loved ones, it becomes increasingly vital that facilities prioritize specialized training for employees alongside compassionate caregiving approaches aimed at preserving both health outcomes and personal dignity.

This area of San Antonio, Texas is a convenient and bustling neighborhood with several hospitals within close proximity, including Foundation Surgical Hospital Of San Antonio and University Hospital. There are also various medical practices nearby such as Aurora Clinic and Gastroenterology Consultants of San Antonio. The dining options in the area range from local favorites like Alamo Biscuit Company & Panaderia to popular chains like Jason's Deli. Pharmacies such as CVS and Walgreens are easily accessible for any medication needs. For entertainment, residents can enjoy movies at Regal Huebner Oaks & RPX or explore the nearby parks like Medical Center Volleyball Courts. Overall, this neighborhood offers a mix of healthcare services, dining options, and recreational activities making it a convenient and comfortable place for senior living.

Hospitals

• Foundation Surgical Hospital Of San Antonio (0.4 miles)
• St Luke's Baptist Hospital (1.2 miles)
• Audie L. Murphy Memorial VA Hospital (1.4 miles)
• University Hospital (1.4 miles)
• University Hospital Sky Tower (1.4 miles)
• Audie L Murphy Memorial Veterans Hospital (1.4 miles)
• Methodist Hospital (1.5 miles)

Physicians

• Aurora Clinic (0.5 miles)
• Retina Associates of South Texas, P.A. (0.6 miles)
• Jefferson Family Practice (0.6 miles)
• Gastroenterology Consultants of San Antonio (0.6 miles)
• Alamo City Mri (0.7 miles)
• Medical Center Ophthalmology Associates (0.7 miles)
• MacGregor Medical Center (0.7 miles)

Restaurants

• Alamo Biscuit Company & Panaderia (0.5 miles)
• The Magnolia Pancake Haus (0.9 miles)
• Pasha Mediterranean Grill (1.2 miles)
• Mama Margies Mexican Restaurant (1.2 miles)
• Jason's Deli (1.3 miles)
• McDonald's (1.4 miles)
• Sushi Zushi (1.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• B D Rx (2.2 miles)

Theaters

• Regal Huebner Oaks & RPX (1.5 miles)
• Cinemark San Antonio 16 (2.7 miles)

Parks

• Medical Center Volleyball Courts (1.7 miles)
• Phil Hardberger Dog Park (4.5 miles)
• Phil Hardberger Park (4.5 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (4.4 miles)

Places of Worship

• St George Episcopal School (3.7 miles)