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2 from 1 review
Assisted Living
Shining Stars Assisted Living Costs & Pricing
Shining Stars Assisted Living offers competitive pricing in comparison to both Bexar County and the broader Texas state averages. For a semi-private room, residents can expect to pay $3,000 per month, which is notably lower than the county average of $3,488 and the state average of $3,680. Similarly, for those opting for a studio room, the monthly cost at Shining Stars is $4,000, aligning closely with the county's average of $3,708 and remaining below the state rate of $3,758. This positions Shining Stars as an attractive option for families seeking quality assisted living services without exceeding their budget.
Floor plans
Shining Stars Assisted Living
Bexar County
Texas
Semi-Private
$3,000
$3,488
$3,680
Studio
$4,000
$3,708
$3,758
Overall Review of Shining Stars Assisted Living
Pros
The staff appeared friendly and accommodating during interactions.
The overall value for the money seemed reasonable.
The reviewers appreciated the friendliness of the people at the facility.
Cons
The administrative staff receives a very negative rating for their failure to address the overpayment issue.
They refused to return the mistaken payment despite the circumstances of the client's grandmother's passing.
The process of trying to reclaim the overpaid amount has been frustrating and is a significant sore spot for the reviewer.
There is uncertainty regarding the quality of care provided, leaving doubts about whether it met expectations.
The overall experience was mixed, indicating dissatisfaction despite some friendly interactions.
Review
The experience described in the reviews reflects a complicated and mixed relationship with a care facility, primarily centered around issues of financial transactions and customer service. The emotional strain of navigating end-of-life care for a loved one is compounded by the unfortunate situation regarding an accidental overpayment that has become a significant point of contention.
At the heart of this narrative is the reviewer’s wife, who inadvertently overpaid the facility by a substantial amount. This mistake, while not unusual in stressful situations where young families are faced with managing the care of elderly relatives, was met with resistance from the administrative staff at the facility when they sought to rectify it. Such oversights can occur easily during emotionally charged times; however, what followed only served to heighten frustrations. The refusal to return the funds—traced back to just after their grandparent's passing—has led to lingering dissatisfaction, accentuating feelings of helplessness and disappointment during an already difficult period.
While there were aspects of friendliness and accommodation noted among the staff members, it appears that these qualities did not extend into essential customer service practices concerning financial transactions. The reviewer expressed uncertainty about the actual level of care provided to their grandparent since they were geographically distant—located in California—during crucial moments. They could not assess firsthand how well their loved one was treated or whether any aspect of her declining health might have been influenced by either age or quality of care received at this particular facility. Consequently, much remains unknown about how effectively these professionals managed her needs during her final days.
Notably absent from this account is any assurance or communication from management that may have alleviated concerns regarding both financial matters and care quality. With such significant life events leading families to rely on professional services for compassionate support, it is perplexing that there was no acknowledgment or resolution concerning the overpayment issue—a matter that should be straightforward but instead became emblematic of poor administrative follow-through. This failure leaves room for doubt about operational practices within that environment and raises broader questions about accountability in caregiving institutions.
The absence of effective communication when handling client grievances demonstrates where many establishments falter. Engaging empathetically with clients regarding mistakes—and offering solutions such as refunds—is foundational customer service practice that reassures families amidst vulnerability. In this story, neither understanding nor flexibility seems apparent when dealing with monetary transactions; rather than feeling supported or valued, clients are left grappling with unresolved issues long after their loved one's passing.
Finally, while value for money remains somewhat acceptable according to the reviewer’s assessment, it does little if satisfaction cannot be derived through basic customer service principles like issuing refunds for accidental payments made under distressing circumstances. Asserting claims over finances becomes just another source of grief rather than support when confronted with a death in the family. It underscores an important lesson on ensuring compassion extends beyond mere interactions; ethical business practices must accompany caring endeavors so families can find solace—not additional strife—in times where empathy should be paramount.
Features
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Pets
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
San Antonio International (3 miles away)
Care Services
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Dining
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults.
Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Activities
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging.
Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Description
Shining Stars Assisted Living in San Antonio, TX offers a range of amenities and care services for seniors. Residents can enjoy various activities on-site, including bible study groups and cooking classes. The community provides an air-conditioned environment with indoor and outdoor common areas for socializing. Wi-Fi/high-speed internet is also available to keep residents connected.
The assisted living facility features ground floor units that are handicap accessible, ensuring convenience for all residents. Private bathrooms and wheelchair accessible showers are provided for added privacy and comfort. A beautician is available on-site to cater to residents' grooming needs.
In terms of care services, Shining Stars Assisted Living offers diabetic care, high acuity care, incontinence care, and medication management. Staff members are trained to provide specialized assistance based on individual needs.
Dining at the community is diverse with options such as international cuisine, kosher, low/no sodium meals, organic choices, vegan, vegetarian options, and special dining programs. In addition to meals provided within the community, room service is available for added convenience.
For religious observance, devotional services are offered both off-site and on-site for various denominations including Bible study groups, Catholic services, Jewish services, Mormon/LDS services, Protestant services. A visiting chaplain or priest is also available to support spiritual needs.
Shining Stars Assisted Living benefits from its location with several nearby amenities including cafes, parks, pharmacies, physicians' offices restaurants transportation options places of worship theaters hospitals. This allows residents easy access to essential services and recreational opportunities enriching their overall living experience.
Nearby Places of Interest
This area of San Antonio, Texas offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several primary care physicians, pediatric clinics, pharmacies, and hospitals in close proximity, residents can easily access medical care. Additionally, there are cafes and restaurants nearby for socializing and dining out. The presence of transportation options including the airport and rental car center make it easy for family and friends to visit. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities such as parks and theaters, making it a well-rounded choice for senior living.
Physicians
MedFirst Primary Care (0.5 miles)
Heritage Pediatrics (1.5 miles)
Summit Children's Clinic (2.7 miles)
Drs Bloom & Lynch/Vision Source (3 miles)
Northeast Pediatric Associates (3.3 miles)
SAGA - San Antonio Gastroenterology Associates, P.A. (3.4 miles)
Kind Clinic (3.5 miles)
Pharmacies
CVS Pharmacy (0.5 miles)
Walgreens (0.8 miles)
CVS Pharmacy (1.1 miles)
Walgreens (2.2 miles)
Walgreens (2.4 miles)
Walgreens (2.5 miles)
CVS Pharmacy (2.8 miles)
Cafes
Habibi Cafe (0.6 miles)
Starbucks (1.2 miles)
Theory Coffee Company (2.2 miles)
Starbucks (3.6 miles)
Starbucks (4.3 miles)
Starbucks (4.6 miles)
La Media Luna Cafe (5.2 miles)
Restaurants
Torchy’S Tacos (0.9 miles)
McDonald's (1 miles)
Paesanos Lincoln Heights (1.1 miles)
Las Palapas - Austin Hwy (1.2 miles)
Alamo Quarry Market (1.2 miles)
Soluna (1.5 miles)
Chick-Fil-A (1.6 miles)
Transportation
Terminal A (2.9 miles)
Terminal 1 Arrivals (2.9 miles)
Rental Car Center (2.9 miles)
San Antonio International Airport (SAT) (2.9 miles)
American Airlines (3 miles)
Southwest Airlines Cargo (3.3 miles)
Skyplace Center (3.6 miles)
Places of Worship
Temple Beth-El (3.2 miles)
St Ann's Catholic Church (3.7 miles)
St George Episcopal School (4.7 miles)
Second Baptist Church (4.8 miles)
Primera Iglesia Bautista Mexicana-San Antonio (4.9 miles)
Hospitals
US Army (3.3 miles)
San Antonio Military Medical Center-SAMMC (3.5 miles)
Shining Stars Assisted Living offers competitive pricing in comparison to both Bexar County and the broader Texas state averages. For a semi-private room, residents can expect to pay $3,000 per month, which is notably lower than the county average of $3,488 and the state average of $3,680. Similarly, for those opting for a studio room, the monthly cost at Shining Stars is $4,000, aligning closely with the county's average of $3,708 and remaining below the state rate of $3,758. This positions Shining Stars as an attractive option for families seeking quality assisted living services without exceeding their budget.
Shining Stars Assisted Living on seniors.fyi includes 6 photos including images showing decor, interior, living room, bathroom, shower, grab bars, rocking chairs, bedroom, and more.
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The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.