Shining Stars Assisted Living

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Shining Stars Assisted Living

401 Bryn Mawr, San Antonio, TX 78209

For more information about senior living options: (844) 490-3973

4.3 from 9 reviews
5 stars
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Assisted Living

Shining Stars Assisted Living Costs & Pricing

Shining Stars Assisted Living offers competitive pricing in comparison to both Bexar County and the broader Texas state averages. For a semi-private room, residents can expect to pay $3,000 per month, which is notably lower than the county average of $3,488 and the state average of $3,680. Similarly, for those opting for a studio room, the monthly cost at Shining Stars is $4,000, aligning closely with the county's average of $3,708 and remaining below the state rate of $3,758. This positions Shining Stars as an attractive option for families seeking quality assisted living services without exceeding their budget.

Floor plansShining Stars Assisted LivingBexar CountyTexas
Semi-Private$3,000$3,488$3,680
Studio$4,000$3,708$3,758

Overall Review of Shining Stars Assisted Living

Pros

  • pro The staff are friendly and accommodating.
  • pro The facility is neat, well-maintained, and has a pleasant environment.
  • pro The home-cooked meals are delicious, thanks to an experienced cook.
  • pro The care provided by the staff is described as good to great.
  • pro The reviewers would highly recommend the facility.
  • pro The small size of the community (low caregiver-to-resident ratio) is seen as a positive aspect.

Cons

  • pro They refused to return an accidental overpayment, despite the family's confusion.
  • pro The administrative staff received a very negative rating for not addressing the overpayment.
  • pro They would not recommend the facility for loved ones who need moderate to frequent assistance.
  • pro They would not recommend if a resident cannot speak for themselves and the family must be away for long periods.
  • pro A family member reported a resident being isolated in his room, sedated, and restrained with a chair table.
  • pro The room reportedly smelled of urine and fecal waste.
  • pro Staff reportedly rolled their eyes when asked for help and did not seem to care.
  • pro Hospice was not called promptly after the uncle passed.
  • pro The reviewer found cuts on the uncle's legs due to ill-fitting Ted hoses and was disgusted by the treatment.

Review

What emerges from the collection of accounts is a portrait of a facility that can feel welcoming and well-intentioned on the surface, yet leaves lasting questions about care quality and administrative responsiveness. Several writers describe a place where the staff appear friendly and accommodating, and where the environment itself is neat and orderly. The aroma of home-cooked meals is repeatedly noted as a comforting sign of a homey atmosphere. In these threads, there is a clear sense that the people who work there want to be helpful and seem to be doing their best in a setting that feels intimate and small-scale.

But there is a contrasting and persistent thread of frustration that cannot be ignored. A central complaint concerns an overpayment made by a family member, which the facility reportedly would not return. The incident is described as accidental and rooted in confusion, with the additional sting of a relative dying not long after the payment was made. The frustration over the refund became a defining issue for at least one family, who felt the administrative side of the operation failed to satisfy them or address the financial error in a timely and fair way. The disappointment is framed not just as a monetary loss, but as a breach of trust in a situation where emotions were already running high.

Complicating the picture is the inability of some families to assess the quality of care directly, because they could not be physically present - one couple noted that they were in California and could not observe day-to-day care. This distance made it difficult to form a definitive judgment about how well their loved one was being looked after, and it left the evaluation of care largely to secondhand impressions or late-stage outcomes. Within this distant perspective, administrative performance stands out even more distinctly as a potential weak point, with several reviewers labeling the front-office experience negatively and describing dissatisfaction with how issues were handled.

There are positive details that recur across testimonials. The facility is repeatedly described as having a small population, which some see as a beneficial feature in terms of individualized attention, although critics note that the caregiver-to-resident ratio (cited as 1:6) can be a constraint rather than a boon. The environment is described as clean and orderly, and the culinary aspect is praised in one account by a resident or family member who admired the home-cooked meals and the skill of the kitchen staff. These elements contribute to a sense of warmth and everyday comfort that some families value highly, especially when compared with more impersonal settings.

Within the mixed reviews, there are sharp and distressing anecdotes about the quality of medical and daily care in at least one case. A family member recounts moving relatives into the facility and finding concerning conditions: isolation, sedation, and restraints used in the room, along with reports of an unpleasant odor of urine and fecal waste. The account accuses staff of indifference, noting that efforts to request basic assistance - like helping a resident transfer to bed or maintaining basic hygiene - were met with eye-rolling and a sense of fatigue or neglect. The distress is intensified by a late call to hospice after the uncle's death and by a vivid memory of discovering a body that suggested inadequate monitoring and care. This single, highly negative narrative casts a shadow over the broader impression of the place and serves as a stark counterpoint to the more positive notes about staff friendliness.

On the other hand, some reviewers emphasize praise that underscores the variability of experiences within the same facility. A general sentiment that "all staff are friendly and accommodating" and that the facility is neat, with good food and a competent cook, appears in another voice. This juxtaposition - polite interaction and a well-run kitchen on one hand, and severe deficiencies in direct care and oversight on the other - highlights the complexity of evaluating living-and-care arrangements in real life. It suggests that experiences can differ dramatically from one resident's day to the next, and between families depending on who is involved and what concerns are raised.

The overall impression is thus a nuanced one. The place seems to offer a comforting, home-like environment in the eyes of some, with a focus on friendly service, clean surroundings, and appealing meals. Yet there are serious, persistent concerns voiced by others about care quality, especially for residents who require more hands-on or frequent assistance, and about the administrative processes that should normally handle refunds and financial matters with fairness and empathy. The stories include both heartfelt appreciation and deep frustration, sometimes within the same extended circle of experiences.

What stands out in these reflections is the importance of direct engagement and due diligence when evaluating a care setting. The most hopeful notes come from the visible warmth of the staff and the homey atmosphere, while the most troubling notes center on the potential gaps in medical oversight, timely communication, and financial responsiveness. For families and potential residents, these accounts suggest the value of visiting in person when possible, asking tough questions about care routines, hospice coordination, and how the facility handles errors or misunderstandings with finances. They also underscore the emotional weight of choosing a place for a loved one, where the human touch of kindness must be matched by reliable care and clear, compassionate administrative practices.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Pets

  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (3 miles away) San Antonio International (3 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Organic OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Bible study group Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
  • Mormon/LDS services Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging.
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting Rabbi Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Shining Stars Assisted Living in San Antonio, TX offers a range of amenities and care services for seniors. Residents can enjoy various activities on-site, including bible study groups and cooking classes. The community provides an air-conditioned environment with indoor and outdoor common areas for socializing. Wi-Fi/high-speed internet is also available to keep residents connected.

The assisted living facility features ground floor units that are handicap accessible, ensuring convenience for all residents. Private bathrooms and wheelchair accessible showers are provided for added privacy and comfort. A beautician is available on-site to cater to residents' grooming needs.

In terms of care services, Shining Stars Assisted Living offers diabetic care, high acuity care, incontinence care, and medication management. Staff members are trained to provide specialized assistance based on individual needs.

Dining at the community is diverse with options such as international cuisine, kosher, low/no sodium meals, organic choices, vegan, vegetarian options, and special dining programs. In addition to meals provided within the community, room service is available for added convenience.

For religious observance, devotional services are offered both off-site and on-site for various denominations including Bible study groups, Catholic services, Jewish services, Mormon/LDS services, Protestant services. A visiting chaplain or priest is also available to support spiritual needs.

Shining Stars Assisted Living benefits from its location with several nearby amenities including cafes, parks, pharmacies, physicians' offices restaurants transportation options places of worship theaters hospitals. This allows residents easy access to essential services and recreational opportunities enriching their overall living experience.

Nearby Places of Interest

This area of San Antonio, Texas offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several primary care physicians, pediatric clinics, pharmacies, and hospitals in close proximity, residents can easily access medical care. Additionally, there are cafes and restaurants nearby for socializing and dining out. The presence of transportation options including the airport and rental car center make it easy for family and friends to visit. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities such as parks and theaters, making it a well-rounded choice for senior living.

Physicians

  • MedFirst Primary Care (0.5 miles)
  • Heritage Pediatrics (1.5 miles)
  • Summit Children's Clinic (2.7 miles)
  • Drs Bloom & Lynch/Vision Source (3 miles)
  • Northeast Pediatric Associates (3.3 miles)
  • SAGA - San Antonio Gastroenterology Associates, P.A. (3.4 miles)
  • Kind Clinic (3.5 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.8 miles)

Cafes

  • Habibi Cafe (0.6 miles)
  • Starbucks (1.2 miles)
  • Theory Coffee Company (2.2 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.6 miles)
  • La Media Luna Cafe (5.2 miles)

Restaurants

  • Torchy’S Tacos (0.9 miles)
  • McDonald's (1 miles)
  • Paesanos Lincoln Heights (1.1 miles)
  • Las Palapas - Austin Hwy (1.2 miles)
  • Alamo Quarry Market (1.2 miles)
  • Soluna (1.5 miles)
  • Chick-Fil-A (1.6 miles)

Transportation

  • Terminal A (2.9 miles)
  • Terminal 1 Arrivals (2.9 miles)
  • Rental Car Center (2.9 miles)
  • San Antonio International Airport (SAT) (2.9 miles)
  • American Airlines (3 miles)
  • Southwest Airlines Cargo (3.3 miles)
  • Skyplace Center (3.6 miles)

Places of Worship

  • Temple Beth-El (3.2 miles)
  • St Ann's Catholic Church (3.7 miles)
  • St George Episcopal School (4.7 miles)
  • Second Baptist Church (4.8 miles)
  • Primera Iglesia Bautista Mexicana-San Antonio (4.9 miles)

Hospitals

  • US Army (3.3 miles)
  • San Antonio Military Medical Center-SAMMC (3.5 miles)
  • Texsan Heart Hospital (4.9 miles)

Theaters

  • Alamo Drafthouse Park North (3.3 miles)

Parks

  • Woodlawn Lake Park (4.5 miles)

Frequently Asked Questions

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.