Avionn Care

Pros

• Avionn Healthcare provides excellent health care delivered with empathy, compassion, and professionalism.
• Debbie is a joy to work with and responsive to care needs, even on short notice.
• Christy provided compassionate end-of-life care, described as the daughter the parents never had.
• Avionn is regarded as the gold standard in home healthcare.
• The caregivers are knowledgeable, caring, and give families peace of mind.
• Avionn enables families to keep loved ones at home with a caring, 24/7 approach.
• The office staff are very experienced and professional, with an RN owner providing invaluable oversight.

Cons

• A reviewer described the staff as having a very nasty attitude.
• A reviewer alleged that a nurse named Alex Harvey steals drugs from patients and that Avionn did nothing after being told.
• A reviewer claimed that Avionn does not listen to directions, nurses have been late several times, and that their "Certified Nurses" are just assistants.

Review

Avionn Healthcare has clearly become a trusted partner for many families, spanning over a decade of care. Across stories of long-term support, the consistent thread is a deep appreciation for care delivered with empathy, compassion, and professionalism. One family highlights how the team cared for both parents over 12 years, describing the service not only as excellent health care but also as something that feels genuinely humane. The care isn't just clinical; it's personal, with Debbie singled out as someone who makes collaboration easy and reassuring, even when care needs arise suddenly. In this view, the caregivers don't just perform tasks; they provide a level of companionship and steadiness that families rely on during challenging times.

Several accounts emphasize the reliability and expertise of the Avionn team. Families express gratitude for caregivers who are knowledgeable and caring, to the point of never feeling anxious when they were with a loved one. The impression is that the staff are not only capable but also present in a way that fosters peace of mind. One testimonial notes that Avionn took care of a stepmom for a long period and delivered a caring approach that allowed her to remain at home - an important milestone for many families seeking comfort, normalcy, and dignity in end-of-life care. The sentiment is that Avionn's model enables home placement and sustained, compassionate support that families treasure as a stabilizing force.

Within the chorus of praise, there is also space for a candid negative note about interpersonal dynamics. One reviewer captured a brief but pointed observation: "Had a very nasty attitude." This remark stands out against the overwhelmingly positive tone and serves as a reminder that, in any service industry, experiences can vary. It suggests that not all interactions were perfect and that personal dynamics can influence how care feels on the ground, even when other aspects of service are strong.

Still, many families recount comprehensive, long-term partnerships with Avionn. There are stories of caring for both parents across years, with carers addressing every aspect of their needs. The takeaway here is one of thorough, reliable support that allows families to breathe easier, knowing their loved ones are in capable and compassionate hands around the clock. The emphasis on 24/7 care, along with the traits of compassion, dedication, and trustworthiness, paints a picture of a team that goes beyond basic tasks to provide dignity and consistent, respectful treatment.

Another voice expresses an enthusiastic endorsement: we highly recommend Avionn to anyone in need of care for their loved ones. The message is that the presence of compassionate, dedicated, trustworthy caregivers brings complete peace of mind. Families recount that their parents received care in a way that respected their dignity and made the decision to stay at home an easier one. The sense of reassurance - knowing their parents were being looked after with both professionalism and heartfelt regard - recurs as a defining benefit in these testimonials.

There is also a disturbingly serious allegation included in these accounts. A reviewer claims that a nurse named Alex Harvey "steals drugs from patients," stating that they reported the issue twice and felt nothing was done. This claim is presented as part of the overall narrative and asset of caution that some families bring to the table when discussing assurance of care. It underscores the importance of transparent oversight and accountability in any home-health setting.

Other feedback highlights concerns about listening to directions and punctuality. The criticism notes that staff did not always listen to directions and that nurses were late on several occasions. There is also a concern raised about the designation of "Certified Nurses," with the reviewer suggesting that some individuals labeled as nurses were, in their view, more like assistants. These points suggest that, for some clients, the distinction between roles and the consistency of professional conduct can be a meaningful issue in evaluating the experience.

On a brighter note, several reviews emphasize the strength of Avionn's administrative side. Families speak of very experienced office staff who are professionals that care about their clients. An important detail many mention is that the owner is an RN, a factor that many families see as invaluable for overseeing care. This leadership depth is framed as a stabilizing backbone for the whole operation, reinforcing confidence that clinical standards and oversight are prioritized at every level of the organization.

Taken together, the collection of reviews presents a nuanced portrait of Avionn Healthcare. The overarching sentiment is one of profound gratitude and trust from families who have relied on the service for extended periods, often with life-changing impact. The commendations highlight the emotional and practical support that make home care feel both secure and compassionate, with specific praise for Debbie, Christy, and the broader caregiving team. At the same time, the feedback includes cautionary notes about attitude, communication, and punctuality, as well as a serious unverified allegation that underscores the critical need for ongoing accountability and careful supervision in any home-health environment.

Physicians

• MedFirst Primary Care (0.5 miles)
• Heritage Pediatrics (1.5 miles)
• Summit Children's Clinic (2.7 miles)
• Drs Bloom & Lynch/Vision Source (3 miles)
• Northeast Pediatric Associates (3.3 miles)
• SAGA - San Antonio Gastroenterology Associates, P.A. (3.4 miles)
• Kind Clinic (3.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)

Cafes

• Habibi Cafe (0.6 miles)
• Starbucks (1.2 miles)
• Theory Coffee Company (2.2 miles)
• Starbucks (3.6 miles)
• Starbucks (4.3 miles)
• Starbucks (4.6 miles)
• La Media Luna Cafe (5.2 miles)

Restaurants

• Torchy’S Tacos (0.9 miles)
• McDonald's (1 miles)
• Paesanos Lincoln Heights (1.1 miles)
• Las Palapas - Austin Hwy (1.2 miles)
• Alamo Quarry Market (1.2 miles)
• Soluna (1.5 miles)
• Chick-Fil-A (1.6 miles)

Transportation

• Terminal A (2.9 miles)
• Terminal 1 Arrivals (2.9 miles)
• Rental Car Center (2.9 miles)
• San Antonio International Airport (SAT) (2.9 miles)
• American Airlines (3 miles)
• Southwest Airlines Cargo (3.3 miles)
• Skyplace Center (3.6 miles)

Places of Worship

• Temple Beth-El (3.2 miles)
• St Ann's Catholic Church (3.7 miles)
• St George Episcopal School (4.7 miles)
• Second Baptist Church (4.8 miles)
• Primera Iglesia Bautista Mexicana-San Antonio (4.9 miles)

Hospitals

• US Army (3.3 miles)
• San Antonio Military Medical Center-SAMMC (3.5 miles)
• Texsan Heart Hospital (4.9 miles)

Theaters

• Alamo Drafthouse Park North (3.3 miles)

Parks

• Woodlawn Lake Park (4.5 miles)