Providence Place in San Antonio, TX
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6487 Whitby Road, San Antonio, TX 78240
For more information about senior living options: (844) 490-3973
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The experience was a waste of 18 months. The nonprofit is described as the worst in San Antonio. They express frustration and seek an advocate from another agency to assist them.Providence Place in San Antonio, TX is best suited for families who intend to stay deeply involved and prepared to deploy external advocacy to secure even basic standards of care. This is not a setting where owners or administrators earn trust through consistent, proactive service; instead it rewards relentless engagement from relatives or guardians who can escalate concerns to outside agencies when needed. Those who cannot commit to regular oversight, or who depend on reliable, responsive staff to meet daily needs, should look at alternatives. For older adults with significant care requirements or those who value predictable routines and strong governance, Providence Place likely falls short. Families should consider options with sturdier staffing, clearer accountability, and more dependable advocacy pathways.
Based on the reviews available, the experience is largely negative. The strongest signals are repeated complaints about wasted time and concerns about management quality within a nonprofit framework. One reviewer labels Providence Place the worst nonprofit in the city, while another urges the assistance of an external advocate. The ratio of one-star impressions to any positive feedback is heavy, and that concentration of dissatisfaction cannot be dismissed as atypical outliers. In practical terms, the message is clear: expectations around timely help, dignified treatment, and accountable administration are not being met.
The main cons center on under-resourcing, slow response times, and unclear accountability. Residents and families describe a pattern of delayed assistance that undermines safety and daily comfort. The call for an advocate from another agency underscored the need to bypass internal processes to protect a loved one, which is a red flag for governance and responsiveness. In real-world terms, this translates into longer waits for help with tasks of daily living, difficulty securing timely supervision, and questions about medication reminders or monitoring. For seniors with increasing care needs, these gaps become progressively more consequential.
With such a crushing set of cons, the absence of notable pros becomes telling. The reviews do not point to visible strengths - no standout programming, evident staff stability, or consistently positive resident experiences. The nonprofit label is mentioned but does not translate into better outcomes in these accounts; if anything, it raises questions about accountability and governance. In short, any potential upside from cost discipline or mission-driven care is not reflected in the lived experiences described, so the pros fail to offset the main drawbacks.
Before deciding, families should conduct a rigorous due diligence. Schedule on-site tours and observe staff?resident interactions during busy periods to gauge responsiveness and warmth. Request candid conversations with current residents and families about safety, meal quality, and medication management. Review any incident records, staffing schedules, and the facility's formal complaint or escalation processes. Ask whether external advocacy has been used successfully and what protections exist if concerns escalate. Consider comparing Providence Place with other San Antonio assisted-living options that show stronger safety records and more reliable administration, or even exploring in-home care for a transitional phase if the goal is to preserve autonomy with tighter oversight.
Providence Place is not a reliable home base for seniors who require steady, proactive care without constant family intervention. It is best approached as a last resort when the alternative is inadequate care elsewhere and robust advocacy is feasible. For families pursuing predictable quality and governance, other communities with higher resident satisfaction and clearer accountability are strongly recommended. When evaluating Providence Place, anchor decisions in firsthand observations, verified staffing patterns, and a clear plan for escalation - because without those, this option compresses risk rather than delivering peace of mind.
61 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Providence Place in San Antonio, TX is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to ensure the well-being and happiness of its residents. The community prides itself on providing a nurturing environment where seniors can enjoy their independence while receiving any assistance they may need.
The amenities at Providence Place are designed to enhance the quality of life for residents. These include a beauty salon for personal grooming, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. There is also a fitness room to promote physical wellness, as well as gaming rooms and small libraries for recreational activities. Residents can relax in the beautiful gardens or enjoy outdoor spaces provided. Wi-Fi/high-speed internet is available throughout the community.
Care services at Providence Place are available 24/7 to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. There is also support for managing medications and special dietary restrictions like diabetes diets. The staff is dedicated to ensuring the mental wellness of residents through personalized programs.
Providence Place understands the importance of social engagement and offers various activities for residents to participate in daily. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to help plan outings or arrange transportation.
The location of Providence Place provides convenience with several amenities nearby. There are numerous dining options within close proximity as well as cafes for socializing. Parks provide opportunities for outdoor recreation, while pharmacies and physicians' offices offer easy access to healthcare services. Places of worship and theaters are also located nearby to fulfill spiritual and cultural needs.
With its comprehensive amenities, exceptional care services, and convenient location, Providence Place in San Antonio offers an inviting assisted living community where seniors can thrive and enjoy their golden years in comfort and companionship.
Providence Place is located at 6487 Whitby Road, San Antonio, TX 78240 in Bexar County, Texas
Providence Place on seniors.fyi includes 3 photos including images showing bedroom, interior, seating, lounge, building, architecture, decor, dining, and more.
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